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LG Electronics Canada recalls LG 150 mobile phones

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The Canadian Press

Date: Tuesday Jan. 27, 2009 2:19 PM ET

MISSISSAUGA, Ont. — LG Electronics Canada Inc. is recalling its LG 150 mobile phone after being told it is no longer certified as meeting Industry Canada's standards for radio-frequency devices designed to be used near the human body.

The South-Korean based electronics manufacturer said Tuesday it has issued a voluntary recall for the phone, the only one its makes that is affected by the announcement.

"LG has mobilized quickly in response to these findings on behalf of our customers," LG Electronics Canada president William Cho said in a statement.

"LG's preliminary testing indicates that only LG 150 phones from specific production runs may be affected by this issue."

While the issue affects only some of LG's 150 model phones, Cho said the company is recalling all of them in "a proactive approach" to the recall.

While the standards are put in place to protect users from the potential hazards of radio waves -- a form of electromagnetic radiation -- the phone does not pose any immediate danger to users, LG said.

"Health Canada is of the opinion, based on the review of test results and its assessment of current science, that the past and current use of the LG 150 should not pose immediate or long-term health concerns," the company said.

Customers with the phone can contact their carrier in to exchange it with a comparable phone free of charge until March 31, LG said.

Carriers such as Bell Mobility, Virgin Mobile and MTS Allstream have said they will support the recall.

Owners of the phone can visit LG Canada's website at www.lg.ca/lg150 or call 1-866-940-6580.

The following carriers can also be contacted:

  • Bell Mobility/Aliant Mobility: 1-866-282-6077 or www.bell.ca/lg150recall
  • KMTS: 1-800-362-3347 or http://www.kmts.ca
  • MTS Allstream: 1-888-399-9654 or www.mts.ca/lg150recall
  • NorthernTel: 1 800 360 8555 or www.northerntel.ca
  • SaskTel: 1-800-SASKTEL or www.sasktel.com
  • Sogetel: 1-866-764-3835 or www.sogetel.com
  • Telebec: 1-888-Telebec or www.telebec.com
  • TBayTel: 807-623-4400 or 1-800-264-9501 or www.tbaytel.net/lg150
  • Virgin Mobile Canada: 1-866-857-7450 or www.virginmobile.ca/lg150.

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