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Ruling means airlines must make room for disabled
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CTV.ca News
Date: Thursday Nov. 20, 2008 8:25 PM ET
The Supreme Court of Canada has upheld a ruling that says people who need an extra seat on a plane because they are either disabled or obese need only to pay one fare.
Air Canada and WestJet had made an application to the Supreme Court to appeal the order which was handed down from the Canadian Transportation Agency. However, the court rejected the application on Thursday.
Linda McKay-Panos, the woman representing obese passengers in the case, said that the ruling is great news for people who feel ashamed to travel by plane.
"It's going to make a huge difference because now I know that I'll be able to fly with dignity," said McKay-Panos, who is obese. "A few more of us can be more comfortable flying."
The agency had argued that airline companies were discriminating against some of their passengers because they were charging them an extra fare for taking up extra space on the plane.
Buses, trains and ferries have long ago stopped charging passengers in similar situations, instead adopting the agency's belief of "one passenger, one fare."
The agency's ruling means that if a disabled person needs an attendant to travel with them then that attendant gets to ride for free. Similarly, if an obese person requires two seats instead of one, they will still only be charged for one fare.
On an Air Canada flight in August 1997, McKay-Panos was charged for 1 ½ seats.
"My hips were flowing over the arm wrest," said McKay-Panos, who suffers from a chronic medical condition which exacerbates her weight problem. "My hips were basically touching the next person."
McKay-Panos is also a law professor at the University of Calgary and she credited her legal training in the case's successful conclusion.
Laurie Beachell, the national co-ordinator with the Council of Canadians with Disabilities, said the organization is "really pleased with the decision."
He said the CCD has been fighting the issue since 2002.
"There are people who need services in flight that are not provided by airline attendants," he told CTV.ca in a telephone interview from Winnipeg.
"People who are disabled need the help of an attendant to help them with positioning, eating and going to the washroom."
Beachell said that the person who represented the issue on behalf of obese passengers is not involved with the CCD but that nonetheless, the organization supports the cause.
"We recognize and understand that other people, for a variety of reasons, suffer barriers to mobility and travel and we support their fight to remove those barriers," he said.
Meanwhile, a spokesperson for Air Canada says the airline will comply with the ruling, which takes effect in January, 2009.
"We have already commenced procedures to implement this decision," said Peter Fitzpatrick. "This involves determining eligibility and programming our systems and designing training for our employees."
Fitzpatrick also told CTV.ca that the new rules only apply on domestic flights and will not apply to the domestic portion of an international flight.
He said that the airline does not have an estimate on how much it will cost to implement the new regulation.
"We believe it will be costly and difficult to administer," he said.
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I applaud the budget, even though Health Care and education may stay unscathed. Sadly this cannot last and I worry to later this year where cuts will become enviable. If anything, this provides the Wildrose Alliance plenty of ammo when an election is called.


Comments are now closed for this story
peggy
said
Chris Johnson, Shanty Bay
said
Slumberjack
said
an air canada employee
said
Paul
said
simon
said
Rob @ pickering, ont.
said
I think we all know that this ruling will result in a fare hike of some kind on all fares to cover the cost to the airline...and I have no problem with that for people who are legitamately disabled...but obese? ...I am well over six feet tall/250 lbs (certainly "obese", but not so much that I can't fit in my seat) and get no special consideration on the aircraft for either my height or weight, or both.
Bottom line...you want special treatment on the plane, I want to see some documentation regarding your disability, whether it be your parking sticker, disability pension forms, or whatever.
Gerald from Belleville
said
The only thing I would add - as I'm not sure it's currently on the books - is that a disabled or obese person be required to produce a current medical authorization stating that they are indeed fit to travel by air. There have been cases in the US where disabled individuals (and even a few obese individuals with heart problems) sued airline companies for failure to provide "adequate medical attention" when they underwent a medical crisis mid flight. Their claim had been that despite the fact that their medical crises were directly related to their existing medical conditions, the airlines ought to have ensured flight crew personnel were trained to deal with their specific medical conditions. This makes no sense in my mind...while the airline should ensure their crew is trained in First Aid, flight attendants are not doctors or nurses and should not be expected to cater "medically" to disabled individuals any more than they do for the general public.
KW
said
Sue McPherson, Oshawa
said
Gerald from Belleville
said
The way I see it, a morbidly obese person who shows up at the ticket counter with BOTH a medical certificate stating he is disabled AND a current doctor's note stating he is medically fit to fly should be extended the one person one fare consideration.
However, a 400 lbs guy who doesn't have a medical certificate stating he is medically fit to fly and a document stating he is officially considered disabled should have to pay for that extra seat.
My two cents.
Stevie
said
Ryan - St. Catharines
said
Ed
said
Jim
said
The free companion thing is not fair, that's potentially 3 seats and one ticket?
John Savard
said
Steph
said
This will just open it up for all kinds of challenges. For example,
If my husband and I are kind of overweight and pay for 2 seats can we get the 3rd free for "overflow"?
If I travel with a 23 month old child (who is not required to pay for a seat) then our combined weights would make me (or us) obese. So I guess we should get that second seat for free.
Simon!
said
Darryl
said
Demo, Campbell River BC
said
Nick,ON
said
Stop discrimination against the tall! Rise up people and defend human rights!
Scott
said
Mike
said
1 ticket = 300 lbs total weight, you and your luggage
Dave in Vancouver
said
As a frequent flier, I have been in a situation where an obese person should have had two seats. They were pouring over the armrest and forcing me to lean and twist to make room. How is this fair to me? I pay my airfare for 1 seat, and why should I have to share that seat with someone that can't fit into theirs.
Let's be fair people, you pay for what you use!
Gary
said
Cheri
said
When I book a flight, I let them know that I need assistance at the airport. Generally airlines are good about it. But I've come across one with very surly employees. If they can't be courteous about it rather than complaining about it to the passenger.. then maybe they should offer to fly a companion for free. Normally though I would think only people who need help through the entire flight should be able to fly the companion for free. Otherwise, there is assistance available, surly though it may be.
Chris
said
Jack in Milton
said
Carolina from the Ridge
said
winston
said
W. Ryan
said
People jump so quickly at accomodating the obese instead of attacking the root cause...a society that ignores responsibility for our own actions and the consequences of a sedentary lifestyle.
If you're obese, the seat is not the problem. It's the danger obesity presents to you and your children that should be your main concern.
Happy Canadian
said
I travel alot, already have 54K status miles this year (28 round trip flights, 54 flight segments) and continually watch to see what my seatmate may be. Extra large seatmates make my seat much smaller. And I really don't like this. I pay for a seat too!
Should an obese person pay for extra seats. Yes, they should. Unless they are medially certified to be obese through other causes than free will (best diet is to keep the fridge closed!.) If a recognized health professional is willing to risk signing for them, they pay for the two seats. In fact, counter people need to exert more effort to see to it that non-medically obese pay and get two seats! Give the rest of us a break! (and not just break our hips squeezed into too small a space).
If medically require a travelling companion, no issue. This means that the person is actually diabled and not just obese through free will.
I have no problem with those that need assistance for issues that are outside of their control, but free will obese do not count.
G. Benda
said
The issue now is how to deal with the rest of the 'normal' people. Do we open up 'two for one' deals? That seems unreasonable. So, go the other way: handle it like frequent flier seats. There are only a certain number of available seats per plane at the base redemption. You want to get on after that? Double your redemption. Same thing here: There are only a limited number of 'handicapped' seats per flight. They're taken? Take a later flight or pay up.
That said, I'm not sure the ruling is right.
John
said
susan
said
Bill in Moose Jaw
said
Andrew
said
noname
said
Toad
said
Excellent!!!
Who CAN sit comfortably in one airline seat????
Two seats for all!!!!
Dale, Ottawa
said
He remains the same one person now as then, and in the upcoming months as he approaches goal weight, he will remain the one person.
People are not cargo, where the size of the person determines the charge.
I do agree that there are practical aspects. One: a medical certificate may be an option. Two, if a person cannot fit into a seat, that should tell the airline that the person has a special need. If he or she cannot fit into a First Class seat, it tells us more.
Whatever the practical aspects, asking extra payment from some individuals for a basic flight denies both respect and dignity to them, and by proxy, the rest of us.
Sick of Speacial Treatment
said
Jodsta
said
Grant
said
Also, if a person requires two seats...how do they safely buckle up when the seats and buckles were most likely designed for single use.
Although, I wouldn't mind two tray tables during flights...one for the laptop, the other for lunch
Elaine
said
G-Money
said
WideLoad
said
Wake Up Call
said
Lex
said
Nothing worse then having to share your seat with an extremely large perspiring person from Halifax to vancouver. It was not fun.
I get the disabled ruling but obsese isn't disabled unless they are actually carrying the paperwork that says they are disabled.
E.D., Windsor
said
Nora
said
Don from Calgary
said
Sherry
said
Terri
said
At the risk of sounding too cheeky and insensitive, perhaps Air Canada should should consider having people (and all their baggage) stand on a scale and charge per pound.
They would save tons of money b/c people will suddenly decide that they don't need to pack the kitchen sink for a weekend trip.
Geoff Badger
said
MMark
said
Keith in Brampton
said
I think it is incumbent on the Canadian Transportation Agency to set clear rules that the airlines can rely on; it should not be up to the airlines to define who gets accomodated and who doesn't.
Thors Runi
said
trunorth
said
Glenn
said
Alan
said
Dawn Toronto
said
As an obese person, I eat well, excercise whenever possible, oh and I have a documented medical condition that makes losing weight extremely hard. I lose some and reach a plateau for months at a time.
While I do not believe that obese people should get extra room for free, I believe that the airlines do need to update their equipment.
Airplane accidents have occurred due to excess weight of passengers and baggage. This occurred because the airlines were using a mathematical equation first introduced in the 1950's. They have since determined that society as a whole weighs about 15% more now than in the 1950's. So why with that information available, are the airlines still trying to shove people into seat dimensions set in the 1950's?
Re-design the equipment in economy class, for the wider, and the taller. Then let's talk about charging people for extra seats, or extra leg room.
Craig Alberta
said
Charley Rose
said
Dave in Newington
said
However the last few times I have flown I have been put in a double seat on my own at the very rear of the aircraft....nice!
I was told this was due to tall/large people getting fatal blood clots in their legs due to being in cramped places for to long....
Anyone else heard of this?
Perplexed in the Peg
said
T-Man
said
DrKayotica
said
An obese person has made a choice to be that way, and don't you all go telling me that its medical.I have seen the way most people in North America now live and choose to eat. So its a choice, when will society stop always freely accepting that obesity is acceptable!?
The airlines should not have to accomodate someone who is just plain fat!
Cat
said
Rosy
said
lionel
said
Tired of not getting what I paid for.
said
concerned
said
Joe Canuck
said
For the fat guy - forget it! As far as I am concerned, charge by weight! I am 6'4" and weigh 215 so I won't be cheap...maybe I should get a free seat because I am too tall?
chh
said
Dave
said
Scott
said
If obesity is a disability, then should alcohol be banned on flights because of alcholics may be present on the flight? where does this end?
The Supreme Court just opened Pandora's box.
Hugh , Vancouver
said
These companies who put out these discriminatory rules in the first place did not do their due diligence in consulting with the Canadian Human Rights Act but rather acted selfishly w/o regards
to those so disadvantaged in our society.
FatBastard
said
Tsotsi
said
So... before the knives get too deep... yes, I accept that there are people with disabilities. Such people justifiably, in the kind of society I like to live in, receive additional help from the rest of the population. Obesity, in most cases, is NOT a disability. It is a default choice made over years of poor habits.
Airlines pay $x per kilo moved. They currently levy their charge across passengers by using that mythical "average passenger" weight. So, short, thin people with only a carry-on end up subsidising tall, heavy people with their full allowance. Is this fair to short, thin people? No. They are being discriminated against by higher prices.
The effect of this ruling is to institutionalise the fundamentally unfair practise of cross-subsidisation. I guess the next step will be to require non drug addicts to pay for the treatment of addicts. Oh, wait...
My suggestion: price airline tickets by the kilo moved (passenger + luggage).
BTW - for those of you distilling your vitriol, I'm tall and above average weight, so I'd pay extra.
Fr. Regina - in Seoul, SK
said
Steve P
said
ANN
said
Scott ONT
said
Which I might add can easily charge one fare for two seats because they are NEVER sold out. When's the last time you took a bus or train and sat elbow to elbow. Their prices are structured for a non capacity system so this policy doesn't affect their bottom line anyways.
I'm not saying the disabled don't have special needs, just that it's not just to force the cost on the other airline passengers. If it's that big an issue, make it a government grant such as the northern ontario travel grant when we're forced to travel south for special medical treatment.
Sid in MTL
said
Not a bad idea come to think about it. Perhaps less flights would have to be re-routed or delayed due to in-flight medical issues if the staff were qualified and equipped.
Best way out for the airlines is to charge by combined weight of passenger (s) and articles.
Craig - London
said
kn
said
J in Hamilton
said
Laughing at porkchop
said
LM
said
Samantha
said
Also, it isn't that NO ONE is paying for these seats, we - the people that take care of ourselves and pay for our tiny plane seat, will now be respondsible to pay a portion for these seats. If a person has a serious disability, I can understand not discriminating against them, but providing a caretaker a seat for free!? So will the elderly that require a caretaker for their dementia also be given the same consideration - when will it stop? Where can you draw that line?
$$$$$
John Spartan
said
Gerry H Vancouver
said
How can we expect a business to cover for the extra cost? That cost should be covered by the society that demands the extra service.
Mr Slim
said
RAV
said
That being said there is obviously a difference of opinion with regard to what is being disabled and what is being obesely overweight. For air travel purposes the assistance of an attendant for positioning, eating and washroom assistance during a flight seems like reasonable justification. The question regarding obesity is more difficult to define. It becomes a question of comfort not only for the obese individual but those persons adjacent to them. The purpose of the trip comes into question. Is the trip necessary for medical treatment? Is it for vacation, entertainment or familial reasons? Death in a family etc. The scenario gets murky and may be open to abuse. Appropriate fees for service and the comfort of all travellers may be difficult to define. It is unfortunate that the case before the Supreme Court combined obesity and disability into the same case.
Tony, Ontario
said
I'm not fat but "over-long"
Thanks for accommodating me (at everyone else's cost)
Meesh , Pembroke Ontario
said
Chris in Ajax
said
Brian
said
The wheelchair will never go into the plane with the passengers it goes under with the cargo
Making a plane wheelchair accessible is just a waste of money, they have a skinny chair to get wheelchair users on and off the plan it works fine. During the Paralympics they had over 80 people in wheelchairs on a single plane no problems
I don’t agree with an overweight person getting an extra seat for free
Another2cents
said
If you have ever worked for a large corporation at the lower end of the pay scale you should already know that all they care about is the almighty dollar. If they don't see a profit in it, it doesn't rate consideration. They don't discriminate, they just don't concern themselves with anything
that won't see a return.
Anything that will cost them is worse.
Becky
said
Put the fork down or shell out the $$
said
Paul
said
1. Like parking premits it will be abused and misused.
2. The airlines will need to adjust their seating capacity and as a result, air travel just got more expensive for just about everyone.
I agree with the poster who wondered how this will be enforced. What's the proof? What's the weight cut off? Does a bad heart mean you need an attendant (likely a spouse) who HAS to come with you? This is political correctness run amuck.
Ken
said
LJ
said
I have had nothing but good experiences with a variety of airlines. Their staff have alwasy been considerate, thoughful and respectful of my special needs.
My hope for the future is that the general public will become better informed about medical issues. Just because we are not like everyone else on the outside doesn't mean we are any different as people. We deserve to be treated with dignity, equality and respect, just like everyone else.
Mo
said
bill catalano sudury, on
said
ThingsJustGotReal
said
First of all, people are wrongly blaming obesity on genetics. Has genetics really changed that much during one or two generation cycles? Obesity is skyrocketting, and it has much less to do with a person's genes than it does with what they're eating.
1) Stop eating processed fast foods.
2) Stop drinking sugary pop.
3) Stop eating when you are no longer hungry, not when you are so full you want to vomit.
4) Drink 2+ liters of water a day.
5) Exercise every day.
6) Stop blaming society for not conforming to you, change yourself.
7) Stop blaming others for your shortcomings.
8) Stop the self-pity and do something about it.
I think instead of forcing airlines to subsidize fat people's tickets, we need to have a fund to tattoo the 8 above rules to their foreheads.
Michael R
said
bbl
said
What next , if a kid wants to travel does the parent or adult go free .
bruce
said
Note the disable person should get some consideration but someone who is too large to fit in one seat should pay for a seat that will accomadate them.
nishnob
said
JSG
said
JSG
said
1 ticket = 300 lbs. (luggage and yourself included).
Mr. Anonemouse
said
Irv, PLP,MB
said
Bean Pole
said
First class is the only place my knees aren't pressed up against the seat in front of me. And I'm no basketball prodigy, I'm only 6 foot 2 inches! At least the majority of obese people have the option to diet (excepting the small minority with thyroid issues, my heart goes out to them)- no diet will make my legs shorter!
Canuck in Bellingham WA
said
If people want a hand out, then they should have to fly "standby". The airline has to put up with extra weight of the "fat bastards" but not lose ticket sales.
And whine all you want, obesity is a disease that you choose. Yeah it's tougher for some than others, but I don't have much sympathy for drug addicts, smokers or drinkers either. (And I have one of those problems myself).
Another idea, charge them an extra half fare ... and I do like the idea of a weight surcharge too. I would likely get hit by that one too. How about .1% of the ticket price for every pound you and your luggage weigh over 150lbs?
In my case a $300 ticket would cost an exra $15. Fair enough? The really fat buggers at 400 lbs would have to anti up an extra $80 or so ...
Irv, PLP,MB
said
H,Ng
said
If someone who is over weight and can 2 seats for the price of one on the air plane, does it mean the rest of the industries has to follow too ?
Like the subways, bus, streetcars, park bench seats, movie threater seats etc. When will it end!
And wouldn't it be a tough job for the employee to ask a customer to step ON THE SCALE before they charge the customers?
Isn't it suppose to be the individual to understand that they ARE THE ONE who has the problem - not asking the general public to feel SORRY for them!
What happen if an UNDER WEIGHT customer (like a lot of Chinese) gets on the plane, are they expect to pay half price ONLY!
This is getting too complicated!
It is suppose to be a personal issue which belongs to that individual to solve - not us, not the doctor, not the Government certainly NOT the Court!
SUGGESTION: LOSS WEIGHT AND ENJOY LIFE! STOP COMPLAINING! PROBLEM SOLVED!
Christina
said
Luna
said
james
said
No one has an issue with the disabled getting special consideration; although an attendant flying free seems absurd. I had to pay for a someone to accompany my son on a flight when he was underage and that $50 cost would seem reasonable.
Two seats for obesity on the other hand, is nonsense. Obesity can be controlled and is usually the result of laziness and over eating. Simon is right, base tickets on an average person's weight and prices go up for every pound over that average. No one is discriminated. The extra weight costs extra fuel and now, apparently, extra space.
Sometimes I wish they would gut the SCC and put in people with IQs over 40 and with a modicum of common sense.
James
said
Maybe the airlline should just have a total weight limit per person, say 300 lbs. You can either fill it with your body or luggage.
Good Luck
said
"We believe it will be costly and difficult to administer," he said.
You bet - and guess who's going to pay..... and good luck trying to control the abuse....a person who is 10 lbs under the pre-determined weight limit will wear an extra 10lbs of clothes, just to get the free seat!
Oh, and to the person who said "obesity is a disease", and "tallness is not"...May I point out that in the majority of cases Obese people have a choice..Tall people do not!
I feel really bad for the airline personnel who are going to have to deal with this....just when you thought you've seen it all? it keeps getting worse!
Dave in Calgary
said
Happy Canadian
said
First, the SCC did not make this decision, Transport Canada did, but the SCC refursed to hear the case (therby agreeing with Transport Cananda). Blame the right group of morons.
Second, Wheelchairs are not on the plane, special wheelchairs are used to get those whow require it, and the passengers wheelchair goes in cargo. Those that require a travel companion for acceptable reasons do need this ruling.
Someone commented that airplanes should be equipped to handle special wheelchairs. I don't agree, this is a major safety issue, and there is special equipment available to handle most situations. Your choice is to travel according to the availability, the same as the rest of us.
Obesity is not a choice? Very rarely would I accept this statement. Dr note required or kick in the price for your gluttony. someone mentioned that this is insensitive as an obese person would have to embarass themselves to get the seat. Why? It is not an invisible injury! If you qualify by medical reasons, you accept the issue and cannot really be embarassed!
Necessary handicapped assistance: yes.
Gluttonous FatA%%: NO!
We will all pay higher fares for this one.
said
Again out courts reward those who make poor life decisions and punish those who make good decisions.
Who do you people think is going to pay for this? the airlines? NO they will raise ticket prices on everyone to pay for yet another form of Government welfare. This is absolute madness. Being OBESSE and being disabled are 2 different things. One is medical one is not. The courts again show how out of touch they are.
Brenda Casey, Vancouver
said
Wes
said
Getting closer to the phrase, nobody works, nobody gets hurt.
Cathy
said
nitus
said
Just when was it that being fat became a disability, and not simply lousy fitness and poor impulse control?
M. Cameron
said
Pamela Elaraj
said
I am all for human rights but thats going too far. It will hurt the Airlines bottom line and we all know what happens then.
Pamela