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What you need to know about the Do Not Call List

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CTV National News: John Vennavally-Rao on Canada's new 'Do Not Call' registry

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CTV.ca News Staff

Date: Mon. Sep. 29 2008 11:11 PM ET

Canadians tired of having their dinners interrupted by telemarketers can now register their home and cellphone numbers with a Do Not Call List.

Those who want to register a phone number can go to www.LNNTE-DNCL.gc.ca or call 1-866-580-3625.

Telemarketing companies also have to register and purchase a subscription to access phone numbers they will be required to block from their calling lists.

But many companies are exempt from the new regulations, including registered charities, newspapers, political parties and polling and market research firms.

Also exempt is any company a caller has had business with in the past 18 months.

To solve that problem, Michael Geist, a law professor at the University of Ottawa, has created a third-party Do Not Call List to pick up the slack.

"Once you exclude the political parties and survey companies, who is left?" Geist told CTV.ca.

Geist runs iOptOut.ca, a web service that allows users to register their phone numbers to block calls from exempted companies. The site issues an opt-out request on the user's behalf.

So far, 50,000 people have used it to make a total of five million opt-out requests.

"Many people will be disappointed when the number of calls they receive doesn't diminish," Geist said of the official Do Not Call List.

Canadians can also visit the Canadian Marketing Association's Do Not Contact service, located here. There is also a movement dedicated to reducing paper-based advertising, called the Red Dot Campaign.

The Canadian Radio-television and Telecommunications Commission (CRTC) says because it has the power to enforce the new policies, Canadians will receive fewer telemarketing calls after they register.

"I think we'll soon see a reduction in the numbers of calls, but over time it will increase as companies and organizations become more and more compliant," Denis Carmel, spokesperson with the CRTC, told CTV.ca. "Some organizations could be oblivious of those rules and their responsibilities today, but over time I'm sure that everybody will understand their responsibilities and will be in compliance."

A new poll suggests Canadians have high hopes that the DNCL will be a successful venture.

A VoxPop survey has found that 61 per cent of Canadians are sure that despite exemptions to the list, they will still get fewer telemarketing calls.

Canadians can also ask to be added to the internal Do Not Call lists of exempted companies, which the CRTC also has the power to enforce.

The CRTC can levy fines of up to $1,500 to individuals who violate the new rules and up to $15,000 to corporations.

The exemptions are similar to those associated with a similar U.S. registry, which has been very successful at reducing the number of telemarketing calls that Americans receive, according to VoxPop.

A Harris Poll conducted in the U.S. last October found that 91 per cent of respondents received fewer telemarketing calls since registering with the list. Fifty-nine per cent of respondents said they received far fewer calls, while 18 per cent reported that they did not receive any telemarketing calls after joining the do not call list.

To date, more than 145 million people have registered for that list.

"The success of the U.S. do not call list suggests Canadians are right to believe their no-call list will be an efficient barrier against unwanted telemarketing calls," VoxPop spokeperson BrendanWycks, executive director of the Marketing Research and Intelligence Association, said in a statement.

VoxPop is a campaign by the MRIA designed to advance free speech through public opinion surveys.

Research suggests the list will be quite popular with Canadians.

A Harris/Decima survey found that 72 per cent of Canadians will add their numbers to the DNCL.

However, the survey, conducted on behalf of Pitney Bowes Canada, showed some businesses may be unaware of the new guidelines for telemarketing.

While 73 per cent of business owners know of the list, about 61 per cent of small business owners said they were unaware they could be fined for violating the new policy.

Companies will first get a warning letter in case they were unaware of the new regulations, Carmel said.

If a company continues to violate the rules, it will get a "notice of violation," which they can contest.

The CRTC would then rule if the company broke the rules and issue a fine.

Companies forced to scale back their telemarketing operations do have options. The Harris/Decima survey found that 52 per cent of respondents would prefer that companies solicit first-time business from them via the mail.

Forty-nine per cent said they also prefer hearing from companies they already do business with through the mail.

Direct mail marketing is a cost-effective way for companies to reach consumers, experts say.

According to the Direct Marketing Association, each $1 spent on direct mail marketing leads to $11 in sales, which is twice the return of any other advertising medium.

The companies have 31 days to add new numbers to their do not call lists.

Comments are now closed for this story

Ron in Regina
said

It seems that almost every company is exempt from the list. We should be able to block any survey or marketing company, as they are the ones that use the auto-diallers to test when you are home. These ring and hang up calls are, by far, the most annoying.

I guess I will have to continue using the air horn every time these stalkers call.



Phil
said

So this will regress into more trees being cut down for more paper in the mail?

More fuel used to cart more paper adds, in recycling?

Is there a do not deliver list for our mailboxes?

Shrug! Here we go again!


Andrew
said

While a nice idea, this would be so much more effective if the groups who are most intrusive and belligerent on the phone (charities and newspapers) were not exempt.

I've tried to contact the CRTC regarding illegal telemarketing practices before and they refer me to the phone company. The phone company then refers me to the CRTC. Will there finally be an actual complaint process, or will the phone companies still just try to charge me to block offending callers?


DB Cooper
said

I've never had a problem with telemarketers. I've never been rude to any of them, but I tell them that I do not participate in telephone surveys and I do not make purchases over the phone. If a company calls more than once, I ask to have my phone number removed from their lists.

I've done this for years and I rarely get more than 1 telemarketing call every 2-3 weeks. No big deal.


Joe
said

Umm, pardon me but aren't "registered charities, newspapers, political parties and companies that have an existing relationship with the consumer, are exempt...

Companies that conduct polls, surveys and market research are also allowed..."

Doesn't this cover just about all of the most offensive telemarketers!!?

What's the point of registering if all of these are still allowed to harass us?


pp
said

YES YES YES !!!!

"I am so excited - I just can't hide, I know, I know, I know, I know, I want it!!!! I want it!!! "

This will be the BEST thing since sliced bread!

I am SOOOOO tired of being in the barn waiting for a call from the Veterinarian or other important call and getting these @$$&*^% call me and then try to get them off the darn phone - I just hang up on them...

"Hello is this the lady of the house?"
CLICK

I learned long ago that I have CONTROL of the phone at my end!!! hahaha!

Come on tele-botherers - get off your arses and get real jobs...


Albert F Bowden
said

Great idea-but a long time in coming.


Jim-Surrey
said

This is a good idea and a long time in coming to protect our privacy and lifes at home BUT we should have the option to block anyone we want not just who we are told we can.
Charities are the worst offenders always with their hands out when we have our families to look after and should not be guilted into helping someone else's family because someone has been negligent in doing it themselves!
How is that OUR problem??????????


Erin
said

woohoo! we have call display and a phone that talks (tells you who is calling) so we luckily don't even have to get up to answer if it doesn't say who it is, cause it is usually telemarketers then. however almost every night lately we've been getting calls from a # listed as all 0's. is that even legal? most #'s you can call back and press an option to remove yourself from their call list but not this #.....anyone else get calls from this "phone number"?


Doug Grassie
said

What good is the list when 99% of all the calls I would block have been exempt from the list. So what good is the list!!!


Jenn
said

It something to quiet consumers who are tired of the calls, but not effective enough to put the telemarketers out of business.

It all boils down to money talks and politics hasn't changed anything.....again.

BIG SURPRISE.


Nancy in Ontario
said

I'm curious about those 000-000-0000 numbers too...


adam Toronto
said

Actually those who do not sign the list will end up recieving more calls, as telemarketers will think they actually want to hear about thei great ideas. I wont be signing up for the list, I enjoy their calls, debating about products is a hobby of mine ;)


Karen
said

Andrew - I hear you! The CRTC did not enforce their own rules for me either, so I have doubts about their following through against companies who don't follow the legislation. I agree with the others that there are too many exemptions. In addition, I would like to see a total ban on companies who leave pre-recorded messages.


Glenn, Cochrane Ab.
said

Telemarketing should be banned. It is an invasion of privacy. When in my house I should have a reasonable expectation of not being bothered by strangers, not to mention having my mail box full of them after a few days away.


hutchicj
said

We have been getting the 1-000-000-0000 phone number showing up on our phone as well. Anyone have any idea what this is and if the Do Not Call List will apply to them?


GMan
said

My questions is: how is the government going to know which companies are violating this policy? Say if they call me, and they shouldn't, I have to ask them to answer honestly who they are so I can report them. HmmMmmMmm...does anyone else see how this might not work?


John
said

"I guess, I will have to continue using the air horn every time these stalkers call."

I can understand that telemarketing calls are annoying, but using an air horn? That is abusive. Ordinary canadians work at telemarketing companies because they have to. Nobody chooses telemarketing as a career. There are a lot of very intelligent, caring people who are working in the industry. Blasting somebody's ear is assault. Is it so terrible to say "no thank you" twice? It's not perfect, but it's not physically damaging.


Brad
said

Since I have been with Shaw, I use the *block sytem, which allows you to block up to 20 numbers of your choice. I have used all 20 of them now, and rarely get an annoying call slip thru, and if one does, I ask them politely to take me off their call list...

kwitshadie
said

Folks, here's how you deal with telemarketers who DO get through: you say, "Oh, can you hang on a second, someone's at the door...," put the phone down, and don't come back until you hear the "phone off the hook" sound. They waste our time, we waste theirs.


Jenna
said

This is a very good thing, glad to see we finally have a choice! Money well spent!! ...my best one is the horn of the boat, saying that I have won a boat cruise...saying that I have applied at a local *big box* business...when I didn't...can't wait to apply this!


Carol from Ontario
said

I would say approximately 80% of all the calls I receive at home are from 1-800, 1-888 or 1-866 and now like Erin and Nancy mentioned from the 0's #. I did pick it up to find out who was calling and to my surprise it was Bell Canada. I can't believe I pay them for name/call display and they turn around and don't display when they call to solicit! I will join to DNCL and will wait to see if I see an noticable decrease of telemarketers calling.


Jen
said

Phil, the Canadian Marketing Association has a "do not mail list".


LAC
said

What a great idea...using an air horn on them, why yell at them when you can do that...lol


Nick in Gatineau
said

Most calls have no-one on the other end and never leave messages. The numbers cannot be dialed back either. So what is the point ?


Elizabeth M
said

Ron,
If it is true that you use your air horn, I hope you are one day charged with assault. Do you not know the damage that can be done to someone's ear through its use? A lot of these people are just kids looking for jobs, or just people who have no other opportunities. Shame on you. I bet you are someone who would complain if they weren't working, using the system.


BC Wet Coaster
said

To my dear fellow Canadians:

Many telemarketers are not even in Canada, but from overseas. And even assuming that the majority of telemarketers were in Canada, by registering you are giving telemarketers your contact information which is what they wanted in the first place.

Hello ... is this thing on? Think McFly, think!


Terry
said

This is totally useless. I get numerous calls daily from people with "Private", "Foreign" Area Codes or just "Weird" phone numbers eg. 1-234-567-8901. If I ask for their personal information they just hang up and call back another day.


geebee
said

Lets get the trees into it eh!

Look, this will be a lifesaver.
One cannot trust displayed phone numbers or claims from the representative about the
source of origin. Both can be spoofed.

Such calls are treated as a nuisance and reps are asked if they are who they claim to be, with the information they want to peddle, then pop it in the mail.

Thank you very much, some of us actually do business that way !




Keith in Brampton
said

First, Karen said: "I would like to see a total ban on companies who leave pre-recorded messages." So would I! I note for anyone living in Ontario, such calls are illegal, and if you notify your phone company they are supposed to fine &/or completely block such companies (the # to call is in the front of the phone directory).

As to the impact this will have, I expect one side effect will be increased abuse of the telemarketers who DO call, even if exempted, because people will have expected their enrolment on the registry to have taken care of the problem.

Not that I have a problem with that...


George
said

Interesting comments. I will sign up for sure and will ask those that get through to put me on their list.

As for mailed ads; I just put them back in the mailbox to be delived . . . well to whoever is on the other end in the postal service. I am sure they collect them all and recycle them. Don't they??


Greg Trolley
said

I think this is a terrible idea, my life partner darren works for a telemarketing firm, he gets paid by the amount of calls he makes. This will lead to exra stress around the home. Next thing you know I will have to pawn my gold Honda Civic and buy a domestic car. I think these people have the right to call you. We should be thankful they dont call in the middle of the night. When darren gets woke up in the middle of the night he is like an angry dump bear. I think this is a human rights issue!!!


Louis-Paul in Markham
said

I do not agree with a "Do not Call" list. Why is it up to me to advise I do not wish to be called.

It should be setup as a "You may Call" list that has expiries of no more than 90 or 180 days. That is, IF I sign up specifically for it, then that organization may call me. Otherwise. NO! DO NOT CALL! EVER!
Home phones should be treated as private property with the right of the owner to ban any and all trespassers from it. Especially polital parties and charities.
If I want a call, I will ask for it.


Ron in Regina
said

Oh My Gawd! I was kidding about the air horn! I was trying to make a point. Do you know how much air horn canisters cost??

Seriously, I hum them the HNIC theme song that CTV bought and then remixed and then ask them to name the Canadian Prime Minister. If they get that right, I tell them I will buy whatever they are selling if they can name the provincial and territorial capitals, west to east.



Joy
said

These calls are most annoying to a senior living alone. You just lie down for a nap, or go to the bathroom, or are washing your hair, or eating your meal. There is no one else to answer the phone, and if you are expecting an important call, you get up and answer the call. Sometimes its's just a machine bothering you. It should be against the law.


Susan in Ottawa
said

Hmm...sounds backwards to me. Why assume the default to be *please call* unless we add our phone numbers to the *do not call* list? Isn't this a bit like the *reverse marketing* of a few years ago, where they would mail you something you didn't ask for and the onus was on you to either pay for it or return it?
Personally, I would prefer the default as *do not call*. Then if I want to get the calls I could register for a *please call* list.


Frank
said

I been getting 5-6 calls/day from these telemarketers and its come to the point where i have turned my ringer off for the past year!Been using my cell as my main phone,so now i could have my home line ring again !This should have been done longggg time ago !


maggie c
said

Has anyone ever thought of putting telemarketers on hold, then hanging up.





RR
said

...The air horn is a great idea. Anyone who doesn't have one, can use the test button on their smoke detector.

I don't pay the monthly charge for my home phone so telemarketers can use it. Tell them you don't do any business over the phone.


Na na na na, na na na na...
said

I (usually) go the polite route, however how often is it reciprocated? I have the phone slammed down in my ear, repeatedly lied to, and often spoken to like I am clearly an idiot for refusing to save X dollars a year. You people have reaped what you've sown, and if that means you are out of a job, I am sorry but I have little sympathy at this point.

So at least this is a start. Several times I have politely asked Berkshire-Hathaway to remove me from their list and, while somewhat polite themselves, not once have they complied. They, however, are history come tomorrow. Buhwhahwwhwawhaha!


nc in alberta
said

Of course I'll sign up as anything is better than nothing but I'm sure I'll still be bothered by plenty of calls I don't want.

I have a "don't call me I'll call you" policy even when it comes to companies I already deal with so I don't even want to hear from them unsolicited.

I wish they did not allow so many exemptions especially I really hate hearing from political parties.


bunny
said

I don't get many calls, I simply ask to be taken off of their lists
But my GF gets a ton of them, so it will be good for her.I fully intend to put my name on this list.


Dave
said

Hmmm, I wonder how long it will take for some enterprising web tech to hack the new DO NOT CALL Website for all those millions of participants? That new repository will be a spammer's dream!

Don't think it'll happen? Don't fool yourself.

As for me, I'll continue to politely say no and ask that I be removed from any mailing lists. This approach has worked well, so far.


Vercingetorix
said

Solved this problem years ago; switched to voice over IP (Vonage) and get ZERO marketing calls. None, ever. Bonus points: got rid of Bell, and their excessive fees, like fees for an unlisted number. Anyone notice the white pages are getting smaller every year?


Stef
said

Jenn said it right, DO NOT CALL LIST = confirmed spam listing of active phone numbers. lol


Candy Sundre
said

The majority of calls come from those who are not affected by the "Do Not Call List". Some are charities and others are not part of the marketing association, or are even out of country. So I sub scribscribe to call block as part of my phone service. I also use a service that does not allow anyone to call without identifying themselves. Before I had this, though I got rid of a few by asking them to hold on for a minute while I got a pen to write down what they were telling me and didn't come back. It worked. I never enter contests, do surveys, give donations, apply for new credit cards without reading the fine print and making sure they are not going to share my information. Especially online.


Ed Lenarcic, Toronto
said

The CRTC has been dragging their feet on this for years. Now we get something full of holes, with no means of enforcement. Shouldn't this be done the other way around, i.e., a do-call list you sign up for in order to get calls. I predict it would be a very short list. Now all the unscrupulous people will download the DNCL, knowing that it's a file of live phone numbers. Especially in the US, where they are not subject to our laws anyway. Remember to go to iOptOut.ca to have your number sent automatically to the many exceptions.


Maryline in Edmonton
said

for those annoying telemarketer calls, I bought myself a new phone which allows me to block calls just by entering the numbers myself and not paying my phone company for the "block call option". You do have to have the "call display option" in order to view who is calling. I just love it. I may get 1 annoying call a week instead of 5 a day.


LG
said

"I think these people have the right to call you"

My home, my phone, my time, my space...they have a right to invade that? No.

Double for the pre-recorded messages.


Pretending to be a child
said

As someone who falls into a demographic that is entirely unappealing to any and all companies in North America, I get a surprising amount of telemarketing calls. Usually looking for the male head of the household only to realize that there is none. What I am looking forward to the most is answering the phone with "Call this number again, and I will sue!" as opposed to my current answer right now which is that my "parents" are not home and then putting the phone beside my dog.


jo
said

Sending Spam through emails is illegal, so why wouldn't getting sales pitches through phone calls at your home residence not be considered illegal also? If I want to purchase anything, *I* will call them, I certainly will never buy from someone hounding me at home.

And for those comments about the air horn? I have used a whistle on someone. After politely refusing to donate money to some fund, the person began calling me every 5 minutes for an hour. After I *hopefully* broke their eardrum, the calls stopped.


Donna M
said

I just want to point out that for all of those people who just put the phone down and walk away (or turn on music, or anything of that nature) that they are not accomplishing anything. There is no record kept indicating you have done that -- you are thrown back into a dialer only to receive another call. Then you complain that you are called back. Your best bet is to ask the person to take you off of their list. They WILL do so if you don't yell and scream at them like they are idiots. Most people love to help people who are being kind to them. After having worked in a call centre, I learned to do exactly as I said. I never get repeat calls. NEVER.


JOON YI
said

The "DO NOT CALL" list is an old act that is just being reinstated as something "new". Give me a break, I've signed up for this quite a few times and I've see absolutely no difference. Want to get rid of pesky telemarketers? Get caller-ID. Don't pick up when it's a number from a company you don't recognize.


Dale Wilson - Edmonton
said

Good grief...why are so many people concerned about their level of politeness when these people call? Calling me twice or three times during dinner is impolite, calling me non-stop during the day when I am working shift is impolite, misleading me by lying about why they're calling is impolite...telling 'em to go **** themselves is an appropriate response.


Dee Elle
said

Somebody called and i didn't know who it was but it says " ** " and i also get other phone calls that are all 0s. Sometimes telemarketing calls are very annoying cuz one company may have called you but other companies don't know that so they call as well. Others might have blocked their # so we wouldn't know but we should know cuz that's the whole point of call display.


lacluont
said

Charities need to be included.....hellooooo It's a stupid idea to give your financial information to some dweeb on the phone anyway. This practice should be illegal and then people would know a scam when it comes calling.


roy
said

I just tell all the telemarketers everything thats in my vocabulary and i might say some of it isn't nice.


Jay in Ottawa
said

For crying out loud people, it's a phone call!! They are not knocking down your door and barging into your home.
If you think a phone call is an invasion of your privacy, then get rid of your phone and go live in a cave.
Here's some advise for you. When you get the next t/m call, HANG UP!


Alan W (Alberta)
said

Heh.. I've always said that you can judge just how polite and respectful a person is when a stranger asks them for a few minutes of their time... And there's a lot of people that sadly have no respect for anyone other than the person they see in the mirror every morning.

A lot of people who call to do phone surveys aren't there because they enjoy the job... In my case, I'm working market research because the good paying job I HAD (doing tech support for an American ISP) vanished into thin air. Get a real job you say?... Sure... I'm a student.. I'm working that job to put me through school to become a teacher.. So what "real job" do you propose I work in for the next 4 years that works around a class schedule? Where I live if, the answer is a job at McGreasyBurger or work in a bar. Been there, done that. Never again. So I have to unfortunately call and ask for 3 minutes of your time so that I can buy groceries and pay my tuition... Would you rather be paying my welfare cheque or would you complain about THAT too? Just some food for thought... Oh, and.. "thank you for your time".


FrankCanadian
said

So, someone calls you at home. They offer you a business deal. You say yes or no.
You might want the deal or you might not. There's no gun to your head.
They don't call after 9 p.m. They don't offer the deal to your children. And they usually don't bother you again if you don't participate the first time.
So you get a call at an inconvenient time, do you holler and scream at your relatives or friends.
Of course not, you suggest will call back. If you don't maybe the persistent friend or relative will get the message.
Or you can report them for disturbing you.






























CG
said

So, will this stop the "please press 9 to speak to an operator to receive a lower interest rate on your credit card"?

And yes I will be adding my name to the list!!


Not going to answer phone anymore
said

Why exclude anyone? If someone wants Peace of Mind in their own home why can't they have it?

I come home and want to enjoy my night not be harassed by anyone -- political party, newspaper or someone offering me insurance on my debt on my credit card.

As far as I'm concerned no one should be calling me at home for business reasons unless I legitimately need to hear from them or have asked them to call me in the first place.


John in the Prior
said

I have always liked and used the Seinfeld method.

Ask if you can get their home number and discuss their particular issue when they are at home. When they say they don't want to be called at home, then you say "now you know how I feel" and hang up




Fred
said

Nevermind the DNC registries. They'll never be 100% effective (or even close) due to all the exceptions, the scum who won't abide by the rules, the companies that have their call centres offshore, etc, etc.

We've found the best and surest way to cut down on these calls is simply to not answer at all. Yes, the phone still rings, but with Call Display we can see who's calling and if we don't recognize the number, we don't answer. Period. Eventually they get the message and give up.


BC Wet Coaster
said

To FrankCanadian:

> You might want the deal or you might not.
I do not, never did, wasting my time.

> They don't call after 9 p.m.
Wrong, they do. They call at any time of the day or night. I have to turn my ringer off after 10 because I sometimes get calls after 12 midnight.

> They don't offer the deal to your children.
They do worse: they phish for information and deceive my daughter into giving out our personal information (address, demographics).

> And they usually don't bother you again if you don't participate the first time.
You are wrong again. If you participate they will continue to call for business because you are a form of revenue for them. They will sell your name on a list of people considered 'sure bets'.

> So you get a call at an inconvenient time, do you holler and scream at your relatives or friends.
Friends and family are not attempting to sell me something I don't want or worse: commit fraud. Many telemarketers do.

> Or you can report them for disturbing you.
I once used that line and the fellow on the other end of the call was in India. Do you know what his words were? "Go ahead." Then he hung up.

This registry will do one thing: allow telemarketers worldwide to address you by your first name when they call, nothing more.


Lynn
said

Shaw VOIP caller ID is awful. The minute I switched I started getting lots of calls from 000-000-0000, 112-345-6789, 91099, all sorts of fake numbers. I hardly got any spoofed caller IDs when I was on Telus. Also, there is a site called 800notes.com in which people try to share their knowledge of caller numbers. There's lots of useless ranting of course, but sometimes useful information as well.


Lynn
said

I was wondering why newspapers were exempt. I can understand about the charities and the political parties (bleh), but I don't understand about the newspapers.


GMan
said

Alan W (Alberta), yes I'd rather see you go get me a greasy burger. Stop calling!


Dave T
said

Everybody should just take a bullet for the rest of the team whenever they get a telemarketer. Here's the plan:
Take 2 minutes and listen to their speil. Pretend you are interested. When it seems reasonable, say that you want their product and you have to go find your credit card. Then put the phone down on the counter. Go on with your life. About every 2 minutes or so, pick it up and give them an update about the credit card search. See how long you can keep them waiting. My record is 14 minutes.

If everybody did this, it would kill the telemarketing industry. By hanging up on them, they are making another phone call and bothering another person immediately. If you can keep them from making more calls, then they won't make any money. If they don't make any money they will quit. Making no money is the only way that they will quit.

So come on, keep them on the phone, don't hang up on them. Think of how many less calls they could make if instead of 5 second hang ups, all their calls were dragged out. It works!


Tire of the Annoyance
said

I just ask "what's in it for me." I figure if they use ME to do their surveys and do their job for them, then they should make it worth my while. They usually say there's no financial compensation and I tell them to not call back. Another one I like is saying "your call is important to us, please hold as this will be faster than dialing again." Then I hit the mute/hold button on the phone and continue with my business.


Walter Filipas
said

WALTER from Montreal Thank God i have an unlisted # for 2$ a month. But every so often I get a call from Zellers trying to sell insurance on the phone... I say no ty and tell(not ask) to remove me from the list. If they call back 2 months later ...annoying me.. too late. I call Zeller head office and tell them (i call collect)and tell them that i am a valued customer ect. As a previous comment about getting mail selling their product, eekks, Bell Canada trying to get me back as a customer.... every 3 weeks I get the same old (sniff, sniff) sob sob we want you back.... I call the number to complain, stop sending me mail your wasting our natural resources (trees= paper) but the operator still want s to sell me his product. I tell him not intrested are you deaf...why did you change company... None of your business! I've also put the envelop back in the mail box return to sender, with the adress blanked out stating "moved" but i still get them.. Next time i'll write "deceased".. if they don't get it then God help us all. lol


Concerned : Vancouver Island
said

If "No thank-you" worked it would not be bad. It seems that the callers, are either very uneducated, or just idiots. Most of them do not accept "No Thank-you":...I hope this new list works.......


DeeDee in Peterborough
said

The 000-000-0000 # is from a Flint, Michigan call center so whether they will be affected remains to be seen. Everyone I know is harassed several times a week by the so called card service people offering lower interest. Pushing a button to be removed from their call list does not work and talking to them doesnt work either. They hang up on you when you tell them to stop calling. Would love to meet some of them in person.


Anne Ottawa
said

I am not sure about this. it sounds like a great idea, but a lot of the calls I get are from newspapers (the Sun), charities asking for donations either asking you to donate time, or money, or survey polling companies. I am not sure either about US companies, how are they going to be punished for calling us? my guess is that it would not be punishable. I get the weirdest calls from companies asking if I want to lower my debt load, or get a home security system installed. how do we stop those? I am thanking God for call display, the reason I dont pick up alot of times. if I dont recognize the number I dont pick up. if it is impt they will leave a number, I figure. still if it helps reduce even a few calls, I guess it is a good thing. it is way out of control, that is for sure.


Vince
said

Phil:

Yes there is a Do not deliver junk mail. It is called the Canada Post Red Dot Program. You get the sticker from Canada Post and put it on your mail box. Voila, the mailman stops delivering junk mail.


BRAD IN NB
said

TO DONNA M

FINALY SOMEONE WITH A BRAIN IN THEIR HEAD. I WORK IN A CALL CENTER AND WONDER WHY SO MANY PEOPLE ARE RUDE ABOUT IT. JUST ASK ME NICELY AND I'LL TAKE YOU OFF THE LIST. BE RUDE AND I'LL PUT YOU ON THE LIST.

YOU GET FURTHER WITH SUGAR THAN YOU DO WITH STONES.


Jack from Hamilton
said

As soon as I get a call from any company who is doing cold call telemarketing, I interrupt them, and tell them "I'm not interested, please remove me from your call list". And I hang up before they can get in another word. The phone in my home is for MY convenience. Not theirs.


Dennis From Toronto
said

I Can't wait to sign up for the national DNC List as I just sat here and read some of the responses here I've had 3 telemarketers call me with the " Unknown Name " on my call display all 3 call's in 15 minutes .
the clock is ticking . . .


Dick Gunther
said

When they call tell them you will be right back and go watch TV for an hour or two. It seems to cut down a few repeats.


CB Calgary
said

Ive rec'd a call from the same #, every nite, for the several days; but there isn't a person on the other end; just a recording, so I can't even tell them to F Off!!


DO
said

FINALLY! I'm so sick of these callers. I get about 10 a day. The days I am not feeling good because of my chronic disease. I get really ANNOYED with them because they won't let me rest! They don't take no for an answer! They are a waste of my time and they take forever to finish their spiel. They should of had this a long time ago! It should put a stop to these scam artists.(I hope) Sign me up baby!


Jo
said

I was just beginning to enjoy telling telemarketers who can't pronounce my last name that they have the wrong number. They actually apologize to me...


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