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Man dies after 34 hours in ER without getting treatment
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ctvwinnipeg.ca
Date: Tue. Sep. 23 2008 1:09 PM ET
A Winnipeg man waited 34 hours in an emergency room this weekend, but died without getting treatment.
Sources tell CTV News he was homeless.
Last Friday at 3:00 p.m., the man walked into the emergency room at the Health Sciences Centre seeking treatment.
At 1:00 a.m. Sunday morning, staff found the man unconscious.
He was pronounced dead a short time later, after they tried to resuscitate him.
The Winnipeg Regional Health Authority (WRHA) won't release the man's name and they won't say what he came in for.
Unconfirmed reports also claim the man may have been dead for several hours before he was noticed by staff.
Those allegations will now be part of the review looking into the matter.
A critical incident review is underway involving the Health Sciences Centre, its emergency department, and the WRHA.
"It's a concern when something like that happens," WRHA spokesperson Heidi Graham told CTV News. "We want to review and find out, not pre-judge, what happened during those hours. But we are going to get to the bottom and find out what happened."
The WRHA wouldn't go any further, saying just that the review will identify what went wrong, and make recommendations of how things should be changed to prevent this from happening again.
But the Manitoba's Conservative health critic says there's no way it should have happened at all.
"I find this unbelievable. This is a horrible failure of our health care system," Myrna Driedger said. "We have been harping on the NDP government for many many years now, that we have a crisis in our ERs. We have been told numerous times by this government and by this premier that they are fixing it. This is not a fix of our health care system when a person dies in a waiting room."
With a report from CTV's Kelly Dehn
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I applaud the budget, even though Health Care and education may stay unscathed. Sadly this cannot last and I worry to later this year where cuts will become enviable. If anything, this provides the Wildrose Alliance plenty of ammo when an election is called.


Please Add Comments( )
Dustin
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warren
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Wendy
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ej
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R. Unger
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cdb
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Haggis MacBagpipes
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Why make note that the man was a street person? Is there a restriction on who gets treatment and who doesn't? That should NOT Happen.
WT
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kim
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Terri
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We have been promised shorter wait times. I think that the Government has failed ER Patients long enough. Now let's wait and see what garbage promises this horrific error is going to dredge up.
I had a family member brought to that particular ER 22 years ago suffering from a stroke. The service was the same as it still is today. We waited 17 HOURS for a CT scan. 17 HOURS while he had bleeding in his head. Who knows what speech could have been saved if they had acted quickly. I also worked in that ER. There are images in my head that I will never forget and they all involve staff.
I fail to see how upgrading an ER to help patients is ever going to change the issues when the patients are dying before they are seen.
JB
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Ken in WPG
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Ariel Lee
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RK in Wpg
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Doug
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Mike MacRae Brandon
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gsav
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lacluont
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As for this government, they've certainly had their hands full undoing the nightmare that was the long term legacy of the Filmon Government. Filmon reduced the number of doctors to be trained in Manitoba and now guess what... we don't have enough doctors, and ER doctors have been the hardest to find.
Thanks Filmon. I noticed that your wife Janice had the very best of care when she needed it.
Hope you are able to sleep at night... mwa ha ha ha.
Feed-up the the NDP promises
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Here we have another prime example of NDP healthcare.
Did anyone read the amounts of bonuses doctors got in Newfoundland?
Time to get rid of this crappy NDP governemnt and switch back to PC.
Scott from Thorold, ON
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Frustrated with Harper
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Joanne
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lanny
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The Real Jonny
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Jay
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If we have more doctors working in the hospital, we would prevent such tragedies from happening. A person lost his life and we can't do anything about it.
We need to start working now. The entire medical system is to blame as its 'fee for service' and the more patients doctors see the more they get paid. Sad but true, that's how these guys make money. No one cares for us anymore. All they care is how much you will make for them. We are walking checks for physicians and they always want more and more.
GTA
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fed up with abusers of emergency ottawa
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Donna
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Donna
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Greg
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We don't know if the man came in and actually spoke to anyone or just sat down down in the corner.
We don't know what other injuries came in that night that may have consumed all the key staffs time.
We don't know how common it is for homeless people to come into this particular ER, maybe just to get out of the cold.
We don't know how busy the ER was that day (some ERs see hundreds of people in a day, especially on a Friday night). We don't know how busy the ER is normally, or how may staff members were on duty.
We don't know if there was or when the shift change was.
We don't know if and how often this has happened in this particular ER.
How can we tell if this is a "a horrible failure of our health care system", or a mistake. Mistakes are not necessarily failures of the system, they may be, but often there just poor communication.
This article isn't reporting, it's gossip, and without real information we the readers can't make rational choices on how to address problems like this. Do some real reporting CTV, ask some real questions, dig a little and give us all the facts.
And to the rest of us, it's our responsibility to ask questions too. Get your information strait before you jump to conclusions, because without real information we could zig when we really need to zag, and our health care is too important to make snap decisions with inadequate information.
Murray Kyle
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It's pretty sad when we as a socity, country are willing to stand by and watch people die due to the love of the all mighty dollar.
We elect politicians to repersent our best interest, oh sorry their best interest as they fill their political supporters with our tax dollars aka Banks etc and then we are told that their is not enough money lift over to save a person life, shame on every CANADIAN look in the mirror and blame yourself for not taking action to correct this ever growing issue, how long is too long?
Hold our elected officals accountable and all actions of their office transperant to see how our money is being spent.
kuldeep
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MJB
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Let the rich pay for their own treatments across town and reduce wait times in the public system. What a joke!
CW, Moncton
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M. Cameron
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Murray
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Shamaro
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That being said, we still need to invest billions more into our system health care system and it is my opinion, that every Canadian should pay at least an extra $100 or more in taxes that go straight into our health care system, so that we can at least hire more nurses and doctors to fill those gaps and to cut down wait times.
This is an issue that is both provincial and federal, so there is lots of blame to go around.
Donna May
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TIm Marintlad
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Chris Johnson, from Shanty Bay
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Francine
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So buddy makes it to the hospital, which is what he was supposed to do, and NO ONE notices that he's dying in the hallway? Sincerely, How busy is the Health Sciences staff that NOBODY saw him and thought maybe he should be triaged a little faster? Are staff that oblivious? Too short staffed? The RHA's do not impress me in Manitoba. It's all about the bottom line - to hell with the patient's care.
That is a failure of our health care system at it's highest level.
PVT
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Going to Emergency here in St. Catharines is no different. Once my wife bloated up and got a full body rash from something - we had no idea what was going on so we went to emergency. 8 hours later we walked out without seeing anyone. Nice testament to Liberal governance. Massive surpluses don't mean a thing when services like health care go down the tube. Think about that before you put the red and white sign on your front lawn.
Nurse Meg
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Lee Tanner
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Willy in Alberta
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Paul B.
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Chris
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A few years ago my dad had a massive heart attack, at 42. The entire process from the fire department who were the first on the scenes to the ambulance who kept him alive while he got to the hospital to the doctors and the emergency room who saved his life. We are often quick to criticize our health care system. Until you've seen it in action in a life or death situation, I urge you to keep an open mind.
You folks are criticizing the system without having all the facts. Did he check in with the triage nurse ? if he didn't why not ? How did the hospital staff know that he wasn't just coming in from the cold ? where was he found ? In a bathroom ? Out of plain view ? If he felt his condition getting worse why didn't he go back to the nurse ? At people once they reach a certain age (say 16). Have to start taking SOME responisbility for themselves. A nurse can only do so much. When she has a primary duties to perform. You folks who are criticizing the system so heavily, would want a nurse or a doctor to constantly monitor people in the waiting room, a triage nurse, and then complain when your taxes go up to pay for it. This wasn't about money, Or the fact the guy was homeless.
Concerned
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Just another frustrated taxpayer
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Our health care system is failing miserably. quit bailing out big business and put the money where it belongs - back to the people!!
MedicineShouldNotProfitFromSuffering
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Public systems tend to have good intentions but problems with efficiency and service delivery.
Private systems lack compassion and assign access to treatment based on ability to pay and do not use medical need in their decisions.
Both systems sometimes result in failure to meet the patients needs.
The deciding factor for me is the diffent intent of the two systems.
The philosophy behind private, for profit health care offends me.
The idea that one person would be more worthy of treatement because of their net worth just appalls me and I can never get past that.
Maybe it is because my family has always been of modest means and would likely not make the financial cut for "A" list medical treatment in a for profit system and I would feel differently if I knew my loved ones would always get the treatment they need under for profit care.
I don't think so because I really believe that all people are of equal value based on things other than the size of their wallet.
Poor americans dying without treatment in the US is common. Such a death would be met with a shrug of indifference from their medical industry. No money or insurance, no treatment, you suffer or die.
Never forget this fact when arguing about our system.
Gerald from Belleville
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This is not the first time that a homeless or destitute person is ignored or overseen by the medical system. Stereotypes plague the homeless: lazy, drunk, sick, bums, etc... Sadly, these stereotypes occur not only amongst the general population but also within the medical system.
In all likelihood, SOMEONE saw the man but it did not register that he might need help. People might have assumed "here's just another drunken bum" and ignored him. But the prejudice kicks in and he is ignored.
He did not report to triage: many homeless folk have serious mental health issues, and he might not have had the insight at that moment to reach out and ask for help, counting on the system to seek him out...he is in a hospital after all!
Fact of the matter, nurses should make at least an hourly run of the ER to ensure that everyone has been triaged...
Anne Ottawa
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Dino H
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Stop blaming the system when it's you that creates the problem
Barry Quebec City
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Larry I
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Del
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I was wondering when they will find someone dead in their waiting room.
Simon Shaw
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bahamamama
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kevin
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Keith in Brampton
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While there is no doubt that our system needs a major overhaul, unless we have more doctors a two tier system such as you propose would allow the rich to move to the head of the line and leave the rest of us with even longer waits than at present. It would also likely mean the rich would get the good doctors and the rest would get the inexperienced and the incompetent.
If we get your system and you're not one of the rich, I sure hope you're really, REALLY healthy...
Mr. Angry
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Repulsed in Cambridge,ON
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Health care is a mess across the nation and it's not because of the gov't although I would love to blame them, the problem is the nurses and doctors.
There is a complete absence of empathy from the nurses who run the emergency centre and are responsible for this mans death and the thousands every year they mistreat, turn away, ignore and inflict malginant indifference upon. Medicines dirty little secret is that the nurses are the problem; I gave birth this summer and never, ever experienced so many petty, unprofessional, incompetent and heartless nursing. These nurses were more concerned with hospital politics & malicious gossip about eachother and the mothers who were stunned and overwhelmed from giving birth. The doctors were no better.
More money and more staff will not solve this problem, we need BETTER staff via entry into nursing and medical programs.
ej: my heart was torn up when reading your story, as my baby is only two months old and I would've done the exact same thing.
Fave
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CC
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Ken - Calgary
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Promise made, promise BROKEN.
disgusted w docs
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My wife who has some heart issues has been told the same thing. So far she has been waiting for more than three months to see the specialist.
What I can't understand is that a friend gets in to see a specialist in days. Could it be that because this friend pays cash for MRI's and such that he gets prefered treatment???
Buck
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dan
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Way to go Harper , Your day will come
Haha you all know he will privatize it then everyone will have no family doctor unless your rich yeeeeeee
Cold day in ....
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And billions of those dollars they cut from those SOCIAL programs like health care and EI simply vanished, disappeared into the void.
Charley Rose
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Dd
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Steve
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concerned
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mercedeze
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I went through the same thing with my son. After numerous trips at the hospital - this one was the end of the end at 5:00 a.m. a doctor prescribed a barbituate and told me to go home. If not for my pharmacist at Shoppers Drug Mart my son would have died. The barbituate prescribed was strong enough to kill a horse. My advice to all parents: get a good pharmacist and have him get to know your family real well as they are the only one that are in touch with reality! Thanks again Med for saving our son!
Cecelia O'Conner
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ladyjade
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Hope staff are proud of themselves and accountable for their actions! Isn't this why we taxpayers pay them the BIG BUCKS!
Jenny
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StopBlowingItUp
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The man was not registered as a patient waiting for medical care.
Which means he came in, sat down, didn't speak to anyone.
The problem with our health care system is that lines are too long.
This guy's problem was that he wasn't even in the line! Too bad. True, no one thought to ask him if he was ok. Homeless people sit in ER's all the time without speaking to anyone. Guess what? Homeless people die all the time too.
I know everyone is fired up about the election but this is seriously NOT a health care issue... no NDP bashing required. :P
Man in Van
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Sharon
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Darren
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CaS
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It'a amazing to see how many knee jerk reactions there have been to this story which is very light on actual details. No, it should not have happned, but still it looks like the story was rushed out and the result is instant panic.
I do feel bad for those here who tell their ER horror stories. I know that it happens and there is no excuse for it. But keep in mind that thousands of people are seen by ER's every year. For every bad story there are hundreds of good ones, but no one wants to talk about them. Also for every person who's sitting in an ER waiting room, there are probably a few who are there only because they can't find a family doctor, which really jams up the system.
Bottom line, wait until you hear all the details before you freak out, and the government should do something about the lack of family physicians. Maybe that would ease the load a bit.
Jennifer
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Also blaming political parties is not the solution, yes there have been cutbacks, but should hospitals not be held accountable for their own lack of direction. This hopital left this man for 34 hours without treatment, how can any one possibly justify that the government did this to this man and his family. Please place responsibility where it belongs. In this case it was clearly the hospital that failed the patient.
Lorraine
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T. Dee
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Cathy
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Just my opinion
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Nurses are not "high priced" and if they are "whinny" maybe it is because hospitals are short staffed and they are doing the best they can.
Did the man go to the desk and let someone know he was there?
I have worked in a hospital and I have been a patient in the waiting room. I have seen people walk into the ER and just sit down. Are they there to see a Doctor?Are they there waiting for someone?Are they there just to have a seat and something to drink or eat out of the vending machines (which I have seen also).
All I am saying is that unless you where there and know the whole story don't be so quick to jump to conclusions..As for the politicians...Doesn't matter who is in office nothing will be fixed they all make promises but that is about it.
Dana
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FrankCanadian
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Last April 4th I walked to the nearby Hull, QC, hospital after suffering a small heart attack. I mentioned the magic word "heart" and I was talking to a doctor while nurses were hooking me up to an ECG and talking blood.
A month ago, I was overcome with excruciating pain in my lower back. At the same hospital, after waiting two hours, I asked for something for the pain. I was told no chance.
I was also advised that people being seen at the moment had been waiting for 11 hours. Seeing as it was midnight and likely I wouldn't see a doctor until nine or 10 in the morning, I told the triage nurse I'd have a better go if I walked back home took some aspirin and were to my family doc first thing in the morning.
At the GP's she diagnosed a kidney stone within minutes and prescribed dilaudid which wasn't strong enough to quell the pain. However, more aspirin did the trick.
The point of this was that I was keep waiting because I didn't use the magic word and I wasn't messing up the furniture with gushing blood.
Some poor guy who didn't use the magic word and wasn't visibly injured had to wait in turn while those with the sniffles or a pulled muscle went ahead.
Now he's dead.
BTW: the kidney stone is 12 mm in diameter and has to blasted into small pieces with sound.
Alex
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Stephanie
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How many different kinds of things can we blame on this tradgedy...
HealthCare System
Gov't
Doctors Nurses
Systems
Money
I know exactly why this poor man died....People...
The people working that night and the people in the waiting room. And you know who you are. The ones that walked by this man so many times, and never asked if he needed help. The ones who never informed the nurse that he was there.
What a society we live in that chooses to ignore another person because of how he appears.
That's how things get better people....when we make individual decisions to do so.
So blame or contribute, make your choice.
One single person could have saved his life.... think about that.
R/H
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You hit the nail right on the head. But apart from all the Political wrong doings, the reason that some of us go to the ER is because we do NOT HAVE A FAMILY DOCTOR and THERE IS NO WALK IN CLINIC IN OUR TOWN/CITY. I have waited 7 hours and the last time was around 4 hours. We have to wait or go home! What do all of you people suggest we do otherwise?
Lisa
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stan
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Whom ever wrote this is stretching it A LOT
I gues she forgot about the Fimon days and her Former Health Minister Darren Praznik
nbgirl
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PVT
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Daly de Gagne
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But to reach some of the conclusions your readers have reached is ludicrous -- there is not enough information. We are quick to point fingers, but slow to stick with an issue, and offer something that would be a solution.
As one who has been involved with HSC for over 10 years, I want to go on record as saying that some of the very finest, highest calibre, most caring nurses, physicians, technicians, transplant teams, security staff, spiritual care givers, etc. that you will find anywhere are working their butts off 24/7 down on William Avenue in state of the art facilities.
They do care. They do take time with patients, as much as they can, given current staffing levels. Everyone is treated the same, whether they are from a high end suburb, homeless, or a gang member. I have been there -- I have seen it.
Daly de Gagne,
Winnipeg, MB
Lorraine, Montreal
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sasha
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Two: actually dictate where and how many doctors work specific areas, instead of doctors setting up however they want. Doctors right now set up practice in the cities flooding the market,and because they do not secure "enough income", they start using referrals to subsidize. If they want to work as doctors then you go where the work is, the same as with every other professional.1
Dave
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G
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