CTV News | Do-not-call list to go live on Sept. 30, CRTC says

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Do-not-call list to go live on Sept. 30, CRTC says

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Canada AM: Bob Whitelaw, public policy consultant
CTV National News: Rosemary Thompson explains how the registry will work
CTV Toronto: Naomi Parness explains the rules surrounding the registry
CTV Winnipeg: Jon Hendricks on the federal government plan to protect Canadians from telemarketers

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The Canadian Press

Date: Thu. Jul. 31 2008 8:27 AM ET

OTTAWA — Canadians will be able to register on a do-not-call list to screen out pesky telemarketers starting Sept. 30.

The date announced Wednesday by the Canadian Radio-television and Telecommunications Commission is 2 1/2 years after the commission started its formal process to set up the registry, and five years after do-not-call legislation took effect in the United States.

The CRTC's arrangement will enable Canadians who do not want to be contacted by telemarketers to register their phone numbers. There will be no charge for this.

Telemarketer calls will not cease immediately, the federal regulator cautioned, as callers will have 31 days to update their phone lists.

And unsolicited calls will continue to be permitted from charities, political parties, pollsters, newspapers seeking subscriptions and companies with which customers have existing business relationships.

If consumers continue to receive non-exempt calls 31 days after they have registered, they will be able to file complaints with the national do-not-call list operator.

Bell Canada (TSX:BCE) was named last year as operator of the registry, under a five-year contract.

To put their numbers on the list, Canadians will be able to log on to www.LNNTE-DNCL.gc.ca as of Sept. 30, or call 1-866-580-DNCL (3625).

For the hearing impaired, the toll-free number will be 1-888-DNCL-TTY (1-888-362-5889).

Comments are now closed for this story

Denis Dion
said

It's about time ... the foot dragging on this was a slap in the face of Canadians wanting peace in their homes.

Why are there no plans for a do not fax registry? We receive 100's @ work.

Denis


Allan Eizinas
said

Why exempt charities, political parties, pollsters and newspapers seeking subscriptions? I would also like to be able to block calls from these bothersome sources.




Mike
said

I think this is a long time coming, but why are we stopping some and not others? For instance during the last liberal party leadership race, why was I being bothered some nights till 10:30 with calls from party candidates pre-recorded mesages about what their stand was? I don';t ask for these calls, I want to be able to block the political calls and newspapers wanting me to take their product, and why should I have to deal with the automated polster calls, "if an election was to be called today who would you vote for" This is one sided, where the governement wants to help stop the pesky callers, but still doesn't want to be blocked themselves. Widen this law to allow people to decide for themselves if they want to block the others that are on the except list if they so choose.



Chris
said

So how long will it take the system to go down on September 30th due to the volume of callers wanting to get on that list?


T.H.
said

This DO NOT CALL List is ridiculous. We have had something like this in place for YEARS. It is called the Canadian Marketing Association. I've registered anytime I havemoved or changed nubmers, and no one calls my house.


Frank
said

The Canadian Marketing Association "Telephone Suppression List" is to be phased out with implimentation of the new "Do No Call" program.


cal from montreal
said

Much ado about (almost) nothing: as T.H. says, the Canadian Marketing Association has had such a (voluntary) list for years, and it works. The real nuisance callers for me have always been those expempted in these 'new' measures i.e. political parties (i will not vote for a party that calls me with a recorded message), charities, newspapers and all those wasteful faxes we receive at work.



cmj
said

For those who don't want to wait, here's a little known 'trick'. If you get such a call that you determine is automated, press the pound sign (#) six times and you'll be automatically removed from that company's call list.


Red X
said

This is good news since a similar system has more or less worked in the U$.

Now they have to limit the times they call, especially in the evenings.


richard mills
said

And unsolicited calls will continue to be permitted from charities, political parties, pollsters, newspapers seeking subscriptions and companies with which customers have existing business relationships

What is the use if the majority of unwanted calls is evxempted?

What a waste of time and money.


Sandie
said

Wow, that is great. The only calls I ever get are the ones on the exempt list...so what is the point? Caller display works great for me. I don't answer the 800, 888, 866, 000 numbers that show up on my screen. I just ignore them....but I will try the # x 6 and see if that gets rid of them.


Kim Nuttall
said

I agree why continue to allow some to call us and not others. Honestly newspaper subscriptions, if you want the paper, I'm sure you are smart enough to order it without needing a harassing telemarketing call. As far as charities go, most people are smart enough not to give money over the phone because of all of the scams out there, so seriously a great start, but to be fair and for some peace let's just make it an across the board thing.


ED
said

Once we'll also have the "do-not-fax" list, please advise where I can I sign up for the "do-not-tax" registry.


db....manitoba
said

Can't see why anyone is exempted, most people expect privacy in a product they use and pay for (phones!) If a store or someone I deal with calls and lets me know the product or service that I was expecting is in then that is somerthing I deal with and expect, otherwise no exemptions!!!


Charles Mattina
said

A no fax list would be beneficial, we get faxes in the middle of the night that disturb sleep and they are for offers and products which use all the ink and have no relevance for us.


Kudo
said

It's a relatively small item, but certainly a good measure from the Conservatives!

Dion would careless, but devoted himself to the GST (Green Shift Tax) and maybe another sponsorship...

Go Harper go!


Ted
said

About time much appreciated, now all we need is DNS, Do not spam


LP
said

How about making it illegal (equivalent to trespassing) to call personnal phone numbers UNLESS that phone number's owner signs up, on seperate papers specifically for that purpose. A reverse to what is being set up: do not call unless I say you may.
Exempting political parties and charrities is wrong as well.
DO NOT CALL!


M
said

It's a start and better than the volume of calls I receive 7 days a week! Enough that my kids don't even want to answer the phone anymore. Try answering in French, they just hang up! To those commenting on faxes, I'm not an expert however to my knowledge in order to receive a fax you require a land line! Just register that number and the unsolicited faxes will stop...


Sean
said

there are lots of people out there who inadvertently place themselves on to call lists by completing more information fields on website forms. Telemarketers are obtaining these names and calling them because people don't take the time to read forms fully. I use call lists, but would like to point out that these people are people who have requested more information, and NEVER to just cold call.


Daniel H
said

Why should anyone be exempt? While I'm happy to see this started, I don't want calls from anyone period. One thing it will not stop is the calls of illegal activity that goes on seeking personal information just like the phishing emails on the internet. This just makes me think back to the days when people wanted the junk mail left out of their mailbox!


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