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Canada's tourism industry on verge of crisis: report

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CTV News: Rosemary Thompson on the call for help
CTV Newsnet: Mark Eyking, Liberal tourism critic, says in the next few months tourism will be very critical
CTV Newsnet: Randy Williams from the Tourism Assoc. of Canada explains how structural issues in the industry have hurt it

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CTV.ca News Staff

Date: Mon. Jun. 2 2008 10:45 PM ET

A report released Monday says the Canadian tourism industry is on the verge of a crisis.

It blames numerous factors for recent downturn of the industry including gas prices, the high Canadian dollar, the downturn in the U.S. economy, 9-11 and the SARS crisis.

But Randy Williams, the president of the Tourism Association of Canada, said the report -- which took a year and a half to create -- also blames internal factors within the $70 billion industry.

"We are suffering from a lot of structural problems within our own industry," he told CTV Newsnet on Monday. "We've been blaming all these external influences for the challenges of our tourism industry and we've got to put that behind us.

"Structurally, as an industry we are in trouble because we haven't been minding the shop."

He said the report has specified seven areas that the both private tourism operations and the public sector need to improve on.

One of the problems is access to Canada, Williams said. He pointed out that there is a lack of approved destination status with China, open-sky agreements with Europe Union and the Asian-Pacific countries, and logjams at the Canadian border.

He also said Canada is not doing a very good job of promoting itself in emerging markets such as India and Brazil.

"We are not even marketing in those countries and there is a lot of outbound growth there," he said.

"There is probably enough money in the system to better market Canada but we have to do a better job in both the public and private sector of collaborating and coordinating our efforts."

The U.S., which is experiencing a 16-year low in consumer confidence, is also sending fewer tourists to Canada. Same-day car trips to destinations north of the border have decreased by more than 40 per cent in two years.

Peter Julian, the NDP's tourism critic, said Canada could definitely do a better job marketing its unique features.

"We have unparalleled natural beauty in Canada," he said Monday. "We're not investing enough in trying to bring tourists to Canada."

The federal government already invests $400 million a year on tourism, funding events such as Quebec City's 400th birthday, trying to compensate for the decline in American tourists.

The report's suggested fixes include:

  • reducing costs to the Canadian aviation sector;
  • securing approved destination status from China; and,
  • enhancing government-owned tourism properties like national parks and museums.

With a report by CTV's Rosemary Thompson

Comments are now closed for this story

Mike UK
said

I live in the UK and we often see many tv and billboard ads for places like Australia and New Zealand. They are promoted as being exciting and enticing for travellers with shots of the mountains of NZ or Sydney harbour. In contrast the few ads that exist for Canada are boring; “Hey visit us – your Gran likes coming here!” It has nothing to do with SARS or petrol (gas) prices but everything to do with image. I have been to in the summer and the first thing I noticed was it wasn’t snowing! Canada tourism has a lot to answer for. You have the most amazing country in the world, and they need to sell it.


Tim
said

Perhaps the good folks at the Canadian Tourism Commission could do a little better job branding Canada.


Hugh
said

Perhaps the price of accomodations & meals for Canadians who want to travel within Canada will drop to make up for all those outher people who don't come. Yeah right.


Scott M
said

I heard some comments the other week on T.V. from people in the know that Canada simply has not kept up with its tourist attractions. The Americans are way ahead of us on this, whether it be theme parks or resort areas.

Like our economy, we are great at selling the base location but do little to jazz it up.

The strong dollar has taken away the competitive advantage and with very few unique attractions other than the ubiquitous Banff and Niagara Falls we are left with little to offer.

On top of this, we have a limited warm weather window.



Bill
said

Let's face it, people only want to see Toronto and if you have seen it once there is really no reason to come back again because nothing changes.


Logan
said

We cannot continue to use the SARS and 9/11 crutches and despite the economic downturns and stronger Canadian dollar, people will still come if they truly want to.

People will spend money on what they want, so if Canada was more appealing, perhaps they would be more likely to come.

It is a bit odd that more Canadians don't think about visiting more parts of their own great country...I am always surpised at the number of people that have never been outside of their own province (and in some cases, city). Not every tourist dollar has to come from other countries.


bobby
said

Maybe the anti-American locals who leave snide notes and key US cars might consider the repercussions of their actions. The Internet is rife with such stories, discouraging other Americans from venturing north - and return visits from these same offended tourists.

You reap what you sow, America bashers!


Dave
said

Perhaps it could be the ridiculous prices that Canadian operators charge for their services?
A WEEKEND in Northern Ontario, Muskoka or Great Wolf Lodge is about the same as a WEEK in in an all-inclusive Caribbean.
Where would you go?


mike
said

Canada needs to advertise to the US and tell the crossing requirements. They have managed to confuse the American people as to what is needed. High gas, expensive beer and drinks, lodging costs. and commercials that show nothing different than what is available in the US . We need a team Canada approach.


Mark
said

I own 14 franchises of a major, Candadian, car rental company, in Quebec, and our toursit revenue is pathetic. Our company gets few tourist dollars which frustrates me quiet a bit.

I am a big time traveller. I'm very much involved in online travel forums, like Travellerspoint, and people around the rarely chat about Canada. Canada is hardly a destination of choice.

Our domestic travles are in my opinion, pretty sad. It seems that Canadians themselves would rather travel to places like FLA, Vegas, Mexico, Cuba, England, Autralia, Italy, Thailand, etc. than within their own country.....here's an exaple; how many people from out West (BC, AB) are planning to travel to the province of Quebec this summer.....I bet you that for many Western Canadians, Quebec City, which is celebrating it's 400th anniversary, isn't even on the radar.

I went to China last summer and I was amazed by all the domestic travelling that go on there. The Chinese make us look pathetic.




Wendy Merkley
said

For the most part, Canada has not moved to sustainable tourism.
The current government's non-acceptance of the Kyoto Accord along with poor standings with First Nations are only part of the illusion that is turning tourists off.

We used to be viewed as a healthy nation with universal healthcare, good social progams and peace keeping initiatives. That has all changed and so many outsiders are dissapointed with Canada.

We need to 'get with it'.


Captialism is killing us...
said

True, we could've built more public beaches and get our Great Lakes cleaned so that more beaches towns will thriving.

Hmm? Also, this is what you get from Captialism - all companies even Governments care about money. We need do something about it. Gas won't stop rising then world will be throw into crisis and we are letting these greedies get away.

Dumb eh?


Norm
said

Almost everything in Canada costs double what it would in the US, from hotels to restaurants. Why pay a fortune to travel in Canada when the US has the same at half price, even better if you're a Canadian to start with.


rufuss
said

I would rather travel outside of Canada where You are treated with a smile...Ontario and Quebec just don't seem to care...


David
said

As long as Alberta is booming, BC's Okanagan, Shuswap, and Kootenays won't have to worry about tourists.
I don't think there are any Albertans left in Alberta come July!?!


Brett (Vancouver)
said

It's too expensive for my wife and I to vacation in our own country. Out in Tofino for example, a site to pitch a tent is $55 a night, if you buy their wood and want a modest 4-5 hour camp fire, add another $35. Park fee's a day, $10. Ferry to get over there, $70.
Much cheaper for us to stay in a hotel on Laguna Beach, California. If Canada wants our summer cash, how about setting prices that reflect Canadian wages. Summer inflation is absurd. You would think we are all European millionaires.


Phil
said

Tourism operators have also failed to fully cultivate the domestic tourist market. Rather than providing enticements to Canadians to explore the many splendors of our great and beautiful country, they insist on pricing every aspect to an extent the average person really can't afford. Tapping into and fully utilizing this market goes beyond just running highly sophisticated ads to get our collective attention. There is much merit and good business sense to be found in lowering prices. Good dollar value equals more domestic tourist traffic which equals higher not lower profits in the medium to long term, and in all likelihood also equates to a tourism industry which is sustainable regardless of the up and down cycles of foreign tourist travel.


Bernard Romanycia
said

Tourism is dead for the poor. It's only the rich that can afford to waste money on ridiculous air travel. The price of fuel is about to go sky high.


H.
said

Our service industry is pathetic, I had to travel outside of our fantastic country to find out what a customer should be treated like.Just a hint to those restaurants, hotels,and other businesses that rely on tourism


M. Cameron
said

I don't quite understand blaming the US economy for Canada's tourism woes. Is it that much more expensive here even with the Canadian dollar at parity? Also, blaming 9-11 and the SARS crisis seems redundant given that these things happenes years ago.


Den
said

It's more expensive for me to fly to BC from Ottawa than it is to fly to Paris. If Canada wants to boost tourism, try making it AFFORDABLE for CANADIANS to see their own country.


Vanessa C
said

How about lower hotel rates? That's one area of the tourism industry that needs a reality check. The rates are too high and it deters a lot of visitors here (it's the prime reason a lot of my friends outside Canada won't come as well as the taxes here)


Dale
said

Mark:

No Quebec is not on the radar for most western provinces and it is not because we wouldn't want to visit it, it's because of the people's attitudes towards English speaking people.





Adam
said

I'm a full-time business traveler; mostly US. It always shocks me when I get a gig in Canada how high the hotel prices are.

I've payed $200+ a night for a Comfort Inn in Calgary. Upcoming trip to Montreal is going to be $250 plus to stay in Laval.

While these rates are still much lower than most European destinations, our biggest competition comes from our neighbours in the south. Where I can almost always find a decent room for less than $150 a night.

Even in $500+ US a night Vail, CO I was able to find a $119 Holiday Inn Express 20 minutes down the road in Eagle, at the height of the ski season and on 48hrs notice.

As I use miles to fly for vacation, it is cheaper for me to go somewhere in the US as the points costs is the same but I can stay longer for a lot less.

We need reasonable hotel rates, hopefully brought on by competition. As a former Ottawa resident, our hotel selection is embarrassing.


GregNB
said

I would love to stay in Canada and travel but when I can spend $45 on a hotel in the US compared to $120 here in Canada the math is simple. Plus I can fill up for about $20 less. Why would anyone in the US right now want to come up to Canada, with their economy the way it is to pay extra for hotels and gas, you don't need 2 years to figure this out. I think if the tourism industry wants Canadians to stay and travel in Canada, they really have to think about lowering some prices, otehrwise I'm heading south.


Denise
said

What a dreadful shame - I moved from the UK to Canada 7 yeas ago and I love it. There is so much to see and do - HOWEVER, the cost of INTERNAL flights are beyond acceptable - what Canada needs is MORE competition....I laugh when I see the "seat sales" $199 become $700+ with all the add on's (so much for transparacy). Friends of mine visited Canada last year and had hoped to visit a number of provinces but were shocked at the price of internal air fares. WHO is selling Canada? This is an AMAZING country it should be EASY.


DW in TO
said

Crisis? I'm not buying it. This year I'm travelling to Newfoundland and renting a car, high gas prices or not.

There's plenty to see in our fantastic country.




Tina
said

I agree with quite a few of the comments I have read here - I would love to travel within Canada as we have a beautiful country but who can afford to. With hotels in some cities running at anywhere from $150 - $400 a night, not many people can afford that and when you factor in gas prices to get there, it makes it even more out of reach.

I agree Dave - when you can find a deal for two people to fly to Mexico, all-inclusive, for around $1,600, where would you go?


Rob from the Peg
said

In talking with some American friends I can understand why they aren't coming to Canada like they use to. It's not that we don't have have beatiful scenery and endless things to do from coast to coast to coast, far from it, it's just too expensive. Everything from the high value of our dollar, gas and believe me they notice the higher taxes, it's just not worth it for them like it use to be.

As for me I find myself spending more time and money in the US simply because our dollar goes further down there than is us to. Too bad really, I'd like to spend more time visiting parts of Canada but whether you fly, drive along with hotel, food and shopping it's still just too damm expensive.

Only in Canada you say, pity.


JohnTraveler
said

Couldn't have said it better than many folks here - this is just another industry pricing themselves out of the market - and no one but themselves to blame.

Mind you - Europe is even higher - and I question EU value apart from historical sites - the rest is just marketing (like diamonds).

I too prefer to spend money in the US - still more bang for buck - but fundamentally, half the time I travel, I go places to see family and friends, not just sightseeing....

And too bad high taxes have moved 50% of my close friends/family to the USA..


Rob
said

Poor value for our "Hard earned Canadian Dollar" is the reason I'm staying close to home this summer. I love travelling across our country, but with the ridiculous price of fuel, insane accomodation rates, and over priced tourist attractions, the well has run dry. When will the hospitality industry wake up and realize that the insane prices they charge don't reflect the average families disposable income. If Canadians won't tour their own country, why would our American friends or anyone else for that matter. Try taking your kids to Canada's Wonderland or Great Wolf Lodge in Niagara falls and you'll realize what a rip off they are. I'm considering a trip accross the border to Darien Lake where you can get real value for your hard earned dollar.


Bored in Burlington
said

B-O-R-I-N-G.....
Even if I was given a free hotel room, free transportation and free parking in downtown __________ (fill in major Canadian city here), what am I going to do? Market yourselves cities!! If I was to take my family of four to Toronto, what would you have us do Mr. City? We would see a museum (not much fun for a 5 and 3 year old), theatre (no can do with the kids...), Shop (oh yeah right...!) eat at the same restaurants I get around my house? That is why we go away to places where there are lots of things that are marketed to kids. Close proximity to where we hotel, free parking,etc.

If people in tourism want to get people to do local stuff, you better start with better promotions and gear them to families or the young single. Those are the groups that always find a reason to travel.

We end up going to Europe because at least it is completely different from what we get here in boring white bread Canada. A U.S. trip for the weekend is always welcomed by the kids too. They like looking at the different types of currency!

We need to get energized about out country, and I dont see any group (government or private local) doing this for me and my gang.




King of Kensington
said

Canada has a lot to offer. Great wilderness tours and good times in the big cities. Problem is that it's expensive--socialism and its related waste adds hidden costs to everything from cocktails to hotel rooms. And when the dollar is at par, forget about the American dollars coming up. I think we should promote Canadian adventures and railroad travel and things like that in Europe where they're mired in socialist taxation also, and we actually appear cheap to them.




Lyn
said

Maybe the hotel industry should pull up its socks. There are very few rooms under $100. Take a look guys.


King of Kensington
said

I think tourism tanking will force government to look at their outrageous tax and spend policies that force costs up. Of course, they'll probably look and use our tax dollars to go to Banff on an investigative booze junket.


PolarBearFriendly
said

Maybe Canadians should stop thinking they have everything to offer as a total tourist destination and coming up disappointed that other countries beat them in many categories.
Canada is a northern country. People don't visit for the beaches. The country is still shaking off its Puritan values so you won't see many international tourists at the huge number of Canadian casinos.
Being a northern country Canada should be developing cost-efficient tourism programs for uniquely Canadian attractions--skiing, northern destinations to view polar bears, the midnight sun, the borialis and so on.
I suspect many southern people would love to experience the north in a controlled manner like northerners enjoy the south come winter.
Instead of promoting Toronto, which is much like most North American cities, promote things Canadian and unique to Canada.



ernest
said

Harper has cut tourism spending, cut the GST rebate for visitors and has done nothing in over two years about the high taxes on air travel, landing fees, access to Canada, etc. It is far too expensive to travel East/west when south is so much cheaper.

The Conservatives simply favor guns and war to tourism.


Judy Normandeau
said

Looking for a unique Canadian destination...try Little Lake Manitou in Saskatchewan. The only salt water mineral lake of it's kind in North America. One of the top three in the world. My room rates start at $59 per night..Hot breakfast included. Judy at Lakeside Country Inn


Socialism is killing us
said

Crap service and overpriced rooms, food and other merchandise. Rather go to the States where they treat their customers alot better.


Edb
said

Sorry people, as more of the population goes online, as travelers see more of the civilized world and become more sophisticated, the reality sinks in. Canada is over taxed, over priced, over regulated, cold, and just plane boring.



Brian
said

Unless your walking/biking, travelling just adds to wasted and un-neccesary green house gasses.
.
Vacation in your own back yard and save the environment, or take a walking holiday supplemented with a little bus travel.
.
Its all about personal choices and if we want to save the planet we need to cut down on worthless traveling.
.
If its not to eat or work you should either stay home or travel pollution free only.


Grant
said

Canadian tourism? No thank you. After living as an expat in the USA, I now know that Canadian business and governments (all levels) gouge me wherever they can. Perhaps the ones that are complaining about the lack of tourism can take a look at how it's done south of the border. Everything is cheaper, and customer service in the US means something. I will spend my tourism dollars in the US instead of back home in Canada.


David
said

I am a budget-minded traveller and I would say there are minimal to zero DEALS in Canada.



RM
said

Americans get nothing but attitude and abuse when they do come here. Why the heck would any of them come back?

As for overseas visitors, well if you aren't into the wilderness experience, what does Canada have to offer that you can't get elsewhere? London, Paris, New York, Rome, who'd visit Toronto when you could visit one of these world-class cities instead?


John
said

Like a lot of the comments here, i agree that hotel prices are too high. I'm planning a vacation to Toronto but prices are too high. A trip to Canada's Wonderland with a family of 4 is outrageous. Price of food is out of this world. Now i'm gonna look south of the border to spend my week off. Too Bad


Greg
said

All the American bashing is finally having an impact.
Chickens are coming home to roost. If you continue to pass moral judgement on your biggest trading partner...
Mayor Miller should be the poster child for the tourism colapse.


Doug
said

Rufuss, while I have always been treated with great respect in Quebec and Ontario, I should point out that Canada is more than just Quebec and Ontario. Maybe the smile you are looking for needs to be initiated with one of your own.


jill
said

No problesm near Banff.it's 'crazy' busy.


JP
said

As said by ""Logan::
We cannot continue to use the SARS and 9/11 crutches and despite the economic downturns and stronger Canadian dollar, people will still come if they truly want to.
Thsi is so true- Do we need the Americans to visit use to say we have a good tourist season-
If the people who premote Canada woudl sell us in Europe, Asia and Australia we would be tter off - and these tourist spend money when ther are here and are my nicer and polite.



GregNB
said

I live in NB and would love to visit Newfoundland, on Air Canada today to book the cheapest flight for me and my wife the total would be $1209.84, that's just for the flight, throw in hotels and food, rental car, for that price I can go down to the Dominican Republic for a week all inclusive and still have money left over. Its not that we don't want to visit other parts of the country, we can't afford to. By the way, there was over $400 in hidden costs for that flight as well, looked good at the start.


Lunt
said

I costed out I can fly with my wife and daughter to Disneyland for a week in mid-September with hotel,
6-day hopper passes, transportation to and from LAX, couple of character dinners etc. and it would cost me the same to take the travel trailer from where I live in Northern AB to the Shuswap and back for a week. Needless to say, here we come Mickey.


pdm
said

There is no issue with gas prices, the Canadian dollar or SARS - that is a myth. We travel en masse to Europe, Australia, the US and prices are equal if not more. The problem is the world is tired of seashores, Mounties and Rockies. Trends in tourism show huge increases in adventure tourism, eco-tourism and exciting new ventures. Canada has had the same old same old for years. I travel the world every year and also visit at least 3 destinations in Canada annually - we pale by comparison and just don't put the effort into tourism.


Mike
said

Tourism dipped as potential tourists saw what kind of people we have here when they looked at the readers' feedback on ctv.ca. What a bunch of whiners. A Coke in Paris cost $4 ten years ago. How much is it today?

Anyway, I'd sure like to find those super cheap U.S. hotels some of you have mentioned, because I never got much of a deal with rooms over there - and yes, I did look online. I will assume that said hotels are not infested with cockroaches, junkies and prostitutes?


Reece
said

Canada doesn't need "theme parks" because the entire country is one big "theme park" - where there is a no-man's land there are theme parks and gambling...we don't need crap like that.

Regarding open-sky's agreements...there's a very good reason why we don't permit many 3rd-world country nationals easy access specifically many of their citizens disapear into the population working illegally. The USA has the Mexican problem and we certainly don't need 1 billion Chinese easy access....our population would swell...our health care will fail and our middle class will be hit hard. So what if tourism is down since the alternative is worse. Find better medicine - one that isn't toxic.


Mladen
said

Domestic travel is too expensive as well. For an example it is much cheaper to fly from BC to UK and back than it is to go to Ontario. We have a great country here that should be advertised more, that is also great in size. Once you get here it is too expensive to get to different parts.


Denise
said

RESPONDING TO
Judy Normandeau Re:My room rates start at $59 per night..Hot breakfast included. Judy at Lakeside Country Inn. FANTASTIC this is what I love to see - however Judy asfter reading your comments I went directly to Air Canada to check out flights - this tells you why people don't travel - for 2 adults cheapest Tango fare return from ottawa $2982.70 ARE YOU SERIOUS Air Canada? Half the trouble is hanging on to old icons like air canada - TIME for a change.
And Judy I would love to visit (when the air fares are more realistic).


peter
said

Canadians pay way too much to travel within their own country. I agree with most of the comments.

Make it cheaper for Canadians to enjoy the beauty of their own country and you will see alot more traveling take place.


Francine
said

Canada certainly needs to market itself better through branding and other avenues.

I've gone on vacation to less-popular places in the US, and thought the experience was fantastic, they promoted the heck out of themselves. I see no shame in being proactive in the self promotion department. If we're not loud and proud about our attractions, why should our visitors be? Canada is more than mountains and Toronto. Though that's all I ever see being promoted.


Marc
said

Sorry but I have not destination travelled In Canada ever. I live in Vancouver and other then flying to Calgary to see my brother and his family I have little desire to travel withen our borders. It is way too expensive to stay here. My wife and I travel though south east Asia quite alot. We can eat sleep and travel by plane, car, walk, bike, or many other modes of tranportation for a month and a half for about 1000 dollars total after our flights. It is expensive to get there but once in Asia getting around is easy and very cheap. I can't take a bus to Downtown and back without spending at least 10 bucks. That is a hotel room plus breakfast for 1 night elsewhere.


Terry R
said

Dale & Others:

I traveled in Quebec and was treated with warmth, smiles, & genuine hospitality everywhere I went.

Don't confuse the attitudes of belligerent, OPPORTUNISTIC politicians with what you'll find from the WARM people!

... & here is a tip: If you try to speak even just a few words in French, it is easy to make someone's day while traveling in Quebec. I found that even though I speak French quite - uh - badly, the effort ALWAYS provoked a big smile and a desire from my hosts to communicate in English (rather than endure the pain of my struggles en francais!).

As for bad attitudes: Who are we kidding if we won't admit there are plenty of bad attitudes available in English in our home locales?! Fortunately, not everyone in the population has a bad attitude that is beyond their control. (Note: I'm BC-ian.)

I would advise anyone traveling to Quebec to visit the Gaspe region - a breathtakingly wonderful expanse of ocean-by-mountain that will inspire the soul of any explorer. (This note is not necessarily for the casino & high-fashion crowd - not all travelers have the same priorities, clearly.)


Roger T
said

Why wouldn't it, our city needs a revamping. Nothing special about our city besid ethe usual things that the major uses to promo the city like the CN Tower, ROM, Science Centre,harbour Front.....you know the drill.

Not only that the attractions are not attractive but talk about over prices merchandises even the citizens of GTA are buying anything from our own retailers. Over priced and greedy.

Saving comes before the economy!


Wenzel Hanik
said

I am a Canadian living in the US. We love to visit but can't afford it. We fly to the nearest US airport and get a car (Seattle for us). We are flying there in November and will visit with my family on the US side of the border. They will come to us. WE made the mistake one time to fly from Kelowna to Toronto to Atlanta. Price ended up double for airfare from the advertised amount.
Canadian abroad


Cliff
said

To Edb...
You think we're overtaxed? Have you been to England lately. Everything there is twice the price, plus gas is $10 gallon. On top of that the benevolent governments of both countries gouge us for another $338 in taxes (round trip) on top of the air fare.
Staying home or going across the border is a better choice.


Rosalyn
said

Airport taxes and taxes on goods and services are too high, Toronto is dirty and filled with homeless people and Liberals are unfriendly to Americans.


Tim K
said

Maybe tourists are tired of countries like Canada pre-packaging all aspects of a vacation and turning culture into an "industry." Maybe I'm wrong but a lot of people like to explore and experience unique culture on their adventures. Canada really just lays what has on a silver platter "HOW CAN WE GET YOUR DOLLARS!?" nothing really exciting about that.


Jess D
said

Hardly surprising, considering the strength of our dollar. Furthermore, from a North American perspective apart from BC, what big tourist draws does Canada have, compared to what's on offer in the US and their incredibly cheap dollar?



Doug BC
said

It's just to expensive to travel in Canada. Obviously the economic conditions in the USA will cut the umber of Americans travelling this year.All you have to do is check the US news programs to see many are even unable to travel within their own states.Never mind to another country.
As for me, I took retirement last year,with the idea of seeing Canada coast to coast to coast. With gas at these prices,that is not going to happen. In fact,I now cross to the USA to buy all my gas for 50 per litre less. I may think about a camping trip to the USA this summer. Not my first choice,but much more affordable.
Get used to it. This is only the beginning of the effects of higher costs for energy. There will be huge numbers of people worldwide buying a lot less of everything. All businesses suffer when people don't have disposable incomes to spend. Just like all taxes impose poverty on someone,somewhere.


Nowonder
said

Well, where do I start?

Our infrastructure sucks. In Toronto, for example, we have a sad water front, a few good restaurants and a couple of good shows. Like I said before, not even the CN Tower is an attraction any more!Toronto is way too expensive for what you get.
And for those who say we should travel within Canada, let me tell you I tried that and a week at Clevelands House in Ontario's cottage country or a week in Mont Tremblant, Quebec, cost me as much as a week in San Francisco or London, England!! You can't even compare the attractions, infrastructure and service of the US or Europe. Canadians need to leave their "Holier than thou" attitude behind if they want to attract tourism. First of al,l many people are starting to consider the environment and animal welfare when choosing a vacation destination. With the pathetic environmental record we have, the Tar sands, the seal hunt, bear baiting, polar bear hunts, etc. people are turned off by Canada and I don't blame them.
We are pathetic when it comes to the environment and tourism compared to the rest of the civilized world. We are always telling the world to butt out of our affairs and then we want them to come and visit??? That's very hypocritical.


Marilyn Taylor
said

Are you kidding? Kyoto protocol? That's not how most people determine a destination. Anytime I've tried to travel in Canada, even to get from Guelph to Barrie on a Saturday, I've sat in traffic. I've been to many European and US cities and have never seen the congestion we put up with. Perhaps because they have efficient public transit that we only pretend to have (Montreal excluded)Don't even get me started on the 100% better nighlife and non-repressive drinking laws. They still have happy hour in the States! Now let's compare our national airline to some other countries' equivalents. There's a long list of reasons, but it's easy to point to external forces that happened years ago.


Dan
said

I agree with Norm. I'm going to the States for vacation this year. It was supposed to be Vancouver Island, but with the price of gas here and the dollar at par I can't afford a Canadian vacation.


GM
said

The major reason prices are so much more expensive in Canada compared to the US is 2 fold.

1) Canda's minimum wage is a least double most places in the US

2) The US has an endless supply of Mexican, Cuban, Haitian (and the list goes on) workers willing to work for minimum wage or less.

As long as the US keeps getting illegal immegrants flowing into their country, and keep their minimum wage well below Canda's, we will never be able to compete pricewise with them.






JJ
said

I was recently in Australia on business and was amazed at the level of service that the hotel provided. What restaurant would they recommend, where was the best local pub, what would they recommend regarding sporting and entertainment. The people in the service industry there went out of their to help me find places, make reservations, etc. In Canada, I was lucky in a recent Banff excursion to get directions after getting mis-directed the first time by another person in a tourist shop. We need to become alot more helpful to the tourists so they in fact come back.


Tim K
said

I agree with the expensiveness, especially the person talking about Tofino. A weekend trip for two when all was said and done came out to about $700+ in high summer and we were trying to be as thrifty as possible. We didn't even do any of the expensive attractions, only the beach. I'll never go there again. Way things are its more economical to just take day trips to the city beaches in Vancouver.




John
said

Imagine Americans trying to find their way around Quebec City or Montreal. Wake up Canada....they need English signs to get around. Motels, hotels are about double the cost from that in the US and so are meals. Gas is about $1.00 cheaper a gallon in the US, service is much better and why travel to Ontario where cities don't cut grass and let dandelions grow wild and hide cigarettes for sale in local stores.
Well done Oh Canada!!!


Oakville traveler
said

My wife and visited Kingston Ont. Last weekend the Hotel was $225.00 per night and the gas, well you know. The cost of all this in Canada has to come inline with the US we are paying too much for everything!!! Total trip with purchases $1200.00

For Example I booked a flight from Buffalo to NY in August $ 358.00 return and the Hotel is $187.00 per night. New York sales tax @ 4% so where do you think I’ll spend the most money?



NicholasPaul
said

"Bill
Let's face it, people only want to see Toronto and if you have seen it once there is really no reason to come back again because nothing changes."

What people? I lived in England and even there they have heard of the Calgary Stampede. THAT changes every year, unlike TO.
And compared to Europe, Canada is cheap, easy to get around and UNDERtaxed.
If you realised that you live in the best country in the world you'd realise that people would LOVE to be here.
I do.
Canada has TONS going for it, it's just too hard to see from the inside.


peter
said

Lightening up on the anti-americanism never hurts either.


Alice
said

As long as the greed continues with gas prices, everyone will suffer. Although it means more room in our campgrounds for the locals. The best holiday's I have been on are out of Canada ones. I am still travelling to other countries, and I travel smarter. Someday I will write a book on how to travel cheap, but it is my secret now. Have fun at home!!!


JT
said

It is excellent to see that an attempt at an objective report - the first step in genuinely defining and resolving a problem.

Many good comments thoughtfully augment the cited reasons. As first blush, I think the cited concern of effective marketing is accurate.

However, I certainly agree with the "American bashing" issue raised by Bobby. The former Liberal government started the ball rolling (bashing Americans in Parliament, of all places and on many occasions). Further, there's a very vocal group who demean Americans at any opportunity. Bobby put it well: we reap what we sow, and I think we need to be more prudent in what we say to our neighbours. Not everyone shares the same sentiments to the same degree.


Mario
said

Here's another bit of advice for the Tourism Industry: Stop trying to rip everybody off.

I visited Toronto and they wanted $30 to go up the CN Tower. Another $20-$30 for parking.

I went to BMO field for the Under 19 World Cup and was charged $8.50 for a beer in the stands and they wanted $3.50 for a bottle of water.

I'll never visit Toronto again as I don't like getting ripped off.


stephen
said

As one who has visited every province I believe on the reasons for decline is not so much cost but a complete dearth of promotional information. It is difficult to find tourism information regarding facilities and activies in most locales. Other governments do a good job of providing quality information Canada does nothing it's entirely left to private industry and that is to fragmented to provide anything useful. These days internet information is everything for making travel decisions. Canada provides next to no useful information see tourism New Zealand for an example of how it can be done (They are also suffering a decline but at least they are trying to promote the place).

An example I've seen very little regarding this years Quebec celebrations here in Alberta


Vern
said

What it really comes down to is cost, what can I afford. The same goes with buying a house or car. We shop around and we spend our money where the best deal is and if that happens to be somewhere other than here in Canada for a vacation then so be it.


Gerald Mee. Calgary Ab.
said

FROM MY MEMORY CANADA HAS ALWAYS BEEN A PLACE TO VISIT FOR THE VERY RICH, FOLKS FROM GERMANY, THE ORIENT, AND MOVIE STARS . I GREW UP IN POWELL RIVER AND USED TO SERVE AS A RAMP BOY FOR THE YATCHS THAT WOULD VISIT OUR BEAUTIFUL PACIFIC COAST.. NOT MUCH HAS CHANGED IN 50 YEARS, MAYBE IT'S S GOOD THING ...KEEP THE TRAFFIC DOWN AND PRESERVE WHAT WE HAVE FOR FUTURE GENERATIONS.
JUST MY HUMBLE OPINION


Calgarian
said

The big problem is… is no Canadian investment is being put into Canadian destinations. Take Dubai, a desert wasteland in 1990… now is becoming one of the hot beds for Tourism. Las Vegas was nothing 60 years ago.

We rely too much on our natural beauty, but do not invest in entertainment and attractions, and when we try people scream not on my tax dollars. Realize MOST travelers are not hikers, mountain climbers or hunters. Most travelers need and want to be entertained, and we fail miserably in that regards. We need to invest in world class entertainment destinations that you can fly into be entertained stay a weekend or a week and then fly out again. Then we have to promote it the way other destinations promote, by making it attractive to the younger market and make it sexy to visit Canada…

Let's face it Canada the way we promote it is not SEXY.


Rod (Calgary)
said

This is for Bill and ernest. Give me a break Bill that the only thing to see in Canada is Toronto! I can look at concrete at home. Ernest seems to blame the Tories for the low tourism. Doesn't a 2 point drop in the GST help tourism by making the services and products less? You liberals would blame the tides on the Tories if you thought anyone would believe you.


Iqbal_Baksh
said

Forget the Americans. We should try to attract Saudi and tourists


Trent
said

This is a positive report in that for once they are pointing their fingers elsewhere but taking a second sober look and admitting it is our own greed. As many have said we can not offer what many other destinations can offer at an affordable price if at all. If it is cheaper to fly from Alberta to Europe than to the East Coast it is a no brainer where my money is going, why should I pay a premium to see my own country?


Andy
said

Out biggest tourism resource are the Americans. When they come here they are told the are cheap, stupid, arrogant, they elected an idiot, they are war mongers etc... (I work in a bar
estaurent and see how they get treated when visiting)
Add to that high prices and you still wonder why we have a tourism industry in trouble? Canada used to be a friendly place, not anymore.


Wes
said

When a family of four is able to fly to an all inclusive resort in the caribbean for less than a weekend for two, accomodations only, at an Ontario resort the dollars fly south.


Robert
said

Hi, i live in Quebec and just to give you an idea, yesterday i went across the border for gas. He is selling at 1.16/liter compared to 1.43 in my hometown. In other border towns where they have competition you can get gas at ± 1.05/liter. I figure i saved more than $25.00 by driving about 20 Km return. On top of that the gas sold at border towns across from QC all comes from ""Canada"" . So go figure where the problem is if not in Ottawa


Jim
said

@Mark (Car rentals)

I can understand where you are coming from, but as a consumer I need to watch my dollars. When I can get a car rental in Honolulu for a fraction of the price to get one anywhere in Canada, something is wrong here. When domestic flights are as much or more than international,when I can get a condo for a week in Waikiki for less than a week at a circle 8 here, that feeling of something just grows. As a Candadian tourist the impression I get from our tourist industry is that they can care less about me as a domestic tourist.


Joe Schmo
said

I work in Niagara Falls and have done so for many years. Since the rise of the Canadian dollar, and high gas prices many tourist simply cannot afford to travel. It is very hard to find anything that is cheap especially when you have a family travelling with you.


Ben
said

Canada has a cold climate and the biggest assets are the natural beauty spots. Hard to market no matter how beautiful those locations are - folks in other countries seem to be more interested in entertainment, shows, events, and sun vacations. Only a few would consider hiking or camping in Canada relaxing and the resorts are too expensive!


MI
said

In regards to Mark's comment:

"Our domestic travles are in my opinion, pretty sad. It seems that Canadians themselves would rather travel to places like FLA, Vegas, Mexico, Cuba, England, Autralia, Italy, Thailand, etc. than within their own country.....here's an exaple; how many people from out West (BC, AB) are planning to travel to the province of Quebec this summer.....I bet you that for many Western Canadians, Quebec City, which is celebrating it's 400th anniversary, isn't even on the radar."

Well Mark I live in BC and go to school in Europe... ive looked into flights out east but its actually cheaper for me to fly to England than it is to Quebec... there are no options when it comes to domestic travel within Canada, there is no competition and the prices are ridiculously overpriced! we need to figure out a new system that allows Canadians to see this great country and give them the incentives to do it!


Canadian in Mexico
said

It is way cheaper to holiday here in Mexico than Canada. Gas is even 25% cheaper than Canada. Restaurants and accommodations are way cheaper.

As for Canada's problems, it is not economical to holiday in Canada. Flights, hotels, restaurants, etc. are to expensive.

Advertising, compare Mexico's ads to Canada's. Where would you want to go?

Will this change in the near future - nope!



Travel Weary
said

I agree that they need to make it more affordable for us to travel within our own borders.

Example...we are going to Edmonton for two weeks in July...three roundtrip plane tickets from Toronto to Edmonton is costing us over $2000.

We went to Orlando for a week last
August. Total price for hotel, airfare and rental car for one week for four of us was just under $2500.

Do you see a problem?



Trent
said

And to think Miller and his people are telling American tourists that they are unwanted and to stay home... . I guess Ontario doesn't need the money.


Lisa in Red Deer
said

I used to spend 4 or 5 weekends a year in Banff - I love the mountains. I don't know when the hotels, shops, restaurants and tourist attractions started getting so greedy but they have priced themselves right out of my budget. Now I do one day trip a year to Banff and I pack my own food and walk around window shopping.

Canada - you're great but I can't afford you.


DougB
said

I second what Brett from vancouver said. Too expensive to enjoy a week -2 week vaccation in Canada. There is 3 of us in my family, cheaper to fly from Alberta to DisneyWorld in florida. Great hotels just outside the gates from around 65 Bucks. With the dollar so great why wouldnt you go elsewhere. Not even thinking of paying BC's carbon tax on fuel so that province looses out right away. Spending my travel time in the USA, not that we want too, but the price is right.


Lart from Above
said

Grossly overpriced airfare, overpriced hotels, lack of walkable tourist hub areas, lack of tourist-friendly signage (maps), rude border guards, slow, unfriendly, and/or incoherent service in restaurants and stores, lack of traffic and transit alternatives, gauntlets of aggressive panhandlers, lack of attention to historical sites, lack of commercial (retail/restaurant) development on the waterfront. Oh yeah, overpriced dollar and lousy weather, too.

Many Canadian cities (not just Toronto, Montreal, and Vancouver, though those are the gems) really are wonderful places to live, work, and visit. We really do a bad job of sharing these with tourists, compared to cities in the US, Europe, and Asia. We seem to care about everyone except the tourists. Government (at different levels) has some of the blame, but the tourist industries themselves have a severe lack of leadership and vision compared to other places.


Dwayne
said

What it comes down to is other countries tend to offer more bang for the buck..I want to see more of Canada but the travel costs are insane and operators of hotels and attractions basically inflate their prices during peak season that there are much better alternatives..Until that general attitude changes to reflect the current economic times, I will continue to take my vacations abroad...


Imethisguy
said

Oh, good. Another report.

I was planning a weeks worth of holiday- two choices:
1) a flying trip the Formula 1 race in Montreal. Prices for hotels all at least doubled, and in many cases _tripled_ for that weekend compared to the weekend before or after.

or

2) A motor trip through the north western US. Gasoline 30-40% cheaper, hotels half the cost, and friendly people glad to see you regardless of where you are from.

Where did I go?
Guess.


Linda in Vancouver
said

Well, it was my goal to visit every province ad territory in Canada, the same way my parents did.
I read about a lot more things in this country that interest me than almost any of the popular destinations abroad.
I can afford Vegas,or Mexico,or many other US destinations. I cannot afford the trips to Canadian paces I would so much love to visit. Atlantic Canada and Quebec would be first on my list, The great north fascinates me.
What kind of a country is it that makes transportation so expensive that only the wealthy,and foreigners can afford to explore it? Maybe that's a good reason "national unity" is always out of reach.


Chris R
said

I also have to agree travel in and out of Canada compared to the US is very expensive. Luckily for me I live in Vancouver and have the luxury of sourcing much cheaper flights out of Seattle.


Les P
said

I recently travelled with my family to Montreal. A mini van which would cost 50 dollars a day became almost 100 dollars with all the excessive taxes and insurance. The best one was the 10 dollar tire tax! What is that?! I have to pay for wear and tear on tires?
The allowed mileage just barely got us there and back so how are you supposed to enjoy yourselves and see the sights if you are constantly reaching into your pockets?
One would think the rental companies would offer discounts for longer trips and reasonable inclusive mileage.
The trip from Kitchener to Montreal put us back over 500 dollars. How many times can a family afford that?
My back yard is looking better as my next vacation sight everyday.


Canadian latitude
said

I think the high dollar may have something to do about it. I dunno if it is a hassle coming back through land borders into Canada or not. I know travelling by plane from the US to anywhere is a real hassle now. Not to mention Airlines to ferries have a fuel surcharge these days and flights are not that cheap anymore.

Vancouver has a reputation of being a no fun city and the RCMP murdering that Polish fellow at the Vancouver Airport did not help things either, not to mention it garnered world wide media attention. Maybe some of it is that we are viewed as a US puppet state by many now and that harper has hurt our international reputation, especially siding with Bush on almost everything, our lack of doing anything for the environment and the seal hunt. So when it all gets added up, it is not surprising tourism is down.

Plus with high fuel prices it is cheaper to stay closer to home and not much of a hassle as going international either.


Ernie
said

I would love to visit Quebec and Atlantic Canada. Spend some time poking around. I just cannot afford to get there from B.C. This country really big. The American Old West is a lot closer and I could visit the site of Custers last stand at the Little Bighorn.


Howard Thomas
said

I worked with Canadian Tourism Commission for years in senior capacity at one of their agencies. Internal dogfighting and lack of leadership is and was a huge, huge issue. No one could agree on anything - just more research. Too bad, the "Canada brand" is awesome. Yes, the problem is inside, not outside. Plus, add in provinces who refused to agree on any national strategy and nothing got done.


howard thomas
said

Tim is right.The branding of this country has been awful.


Erik
said

Hey Mark that owns 14 franchises.

Don't forget that travel within our own country works both ways! Don't just blame the west buddy!

I'm from out west and I do plan to go to QC this summer BOOYEAH


david
said

I would like to see the feds give in-Canada travel a boost by making air travel/gasolione travel, hotels, tax deductible for vacations within Canada


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