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Mattel recalling Diego toys sold in Canada

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CTV Newsnet: Parents should check toy box again

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CTV.ca News Staff

Date: Thu. Oct. 25 2007 7:10 PM ET

Toymaker Mattel has issued its fourth recall in six months, recalling more than 55,000 toys in Canada, the U.S., Britain and Ireland because of high levels of lead paint found in the products.

Mattel is recalling Fisher-Price brand Go Diego Go Animal Rescue Boats. About 5,500 of the toys were sold in Canada since June 2007.

The toy, an orange-and-yellow boat that squirts water, was manufactured in China and sold in the four countries between June and October. The surface paint on the logos of the boats contains lead in excess of permissible levels, the manufacturer says.

There have been no injuries reported.

Consumers are being advised to return the toys to Fisher-Price and they will be issued a free replacement.

This latest recall by the world's largest toymaker has led the European Union to undertake a two-month review of its own toy safety rules, due to be completed next month, reports Reuters.

"I will discuss proposals for specific actions with my colleagues in the Competitiveness Council (of EU states) on 22 November 2007," EU Consumer Commissioner Meglena Kuneva said in a statement.

Mattel has seen more than 21 million of its toy products made in China recalled in recent months, over excessive levels of lead paint, tiny magnets that could be swallowed or other potentially serious problems.

On Wednesday, Mattel Inc. chairman and chief executive Robert Eckert said his company has "significantly increased'' spot testing and other safety protocols after the recall of more than 20 million products made in China.

He said the company has a new "three-point check system'' meant to ensure that toys are not made with excessive levels of lead paint.

The system requires all paint to be tested before the manufacturing process begins and it applies to every vendor, contractor, subcontractor and paint storage facility. Mattel also banned contractors from outsourcing work to other locations, he said.

He described the controls as "evolutionary, not revolutionary.''

Comments are now closed for this story

Ryan P.
said

Enough with Made in China standards...lets start making our own products again to ensure safety. I've started checking the labels recently and will be trying hard to buy Made in Canada or USA.


Al
said

Here's a radical thought. If the Chinese manufacturers can't meet safety levels then find somewhere else to make them. Don't go to China anymore. I have three kids under the age of 12. When it comes time to buy them toys for Christmas, I will make sure that they DON'T say "made in China"


Leonidas
said

Interesting how only new (or recently sold) toys are being recalled. ..I have a basement full of my kid's old toys ..I'd like to check them all for lead.

Anyone know of a simple and easy way to check for lead?



Sue
said

It's not China's fault. It is the BIG toy companies like Mattel and Fisher Price that do not follow the quality assurance process. They should know better. This is what happens when you outsource your goods to another country.


Leonidas
said

Hey Mattel, why don't you tell us more about your "three-point check system" so I can use it to test all my kid's old toys.

Do you do that Mattel?

Do you test toys that you've sold 2 years ago? How about 5 years ago?


Adam S.
said

It's time that we wake up and realize that North American standards are not the global norm. I shudder to think of what my three children chewed on when they were smaller. I too will be boycotting Chinese toys this Christmas. I'd much rather pay a few extra dollars for a toy manufactured under stringent and monitored North American guidelines.


Leonidas
said

Or even better yet Mattel, why don't you provide parents with a lead testing kit so that we can do our own testing. I think that would be a good idea. It seems that there should be something in place to test all the toys that have been sold over that past several years and not just the toys that are leaving the factory now. Does this make sense? I think so. Come up with another silly three point testing system that addresses testing of older toys.


Denis
said

I was looking for a calculator made in Canada or US, but they're all made in China. I would have been willing to pay more for "made in Canada". I finally bought the Texas Instruments which was made in China. Too bad Canadian companies don't see the competitive advantage of having made in Canada products.


QA
said

"Adam S.
It's time that we wake up and realize that North American standards are not the global norm. I shudder to think of what my three children chewed on when they were smaller. I too will be boycotting Chinese toys this Christmas. I'd much rather pay a few extra dollars for a toy manufactured under stringent and monitored North American guidelines."

Not all QA departments in North America follow stringent and monitored guidlines.


Sometimes if the checks do not meet the specifications then what happens is the specifications are altered.





Aaron
said

I find it deeply troubling that the phrase "excessive levels of lead" is used. Why is ANY level of lead needed at all? That's like saying restaurants shouldn't serve food that has an "excessive level of rodent droppings" in it. ANY is too much IMHO.


Joanne in Toronto
said

This should be a no brainer...no more products from China.

Not only Mattel will learn their lesson, but every conglomerate that chooses to outsource their "North American" jobs to other countries that have sub standard quality/inspection. You get what you pay for big corporations! Keep jobs in Canada/US and keep us all employed. When will they all learn........


Lisa
said

You know what? I'm fed up. Contaminated pet food, baby food, children's toys, delay in SARS notification...on and on and on. Over and over they sidestep safety and honesty in order to preserve their reputation.

I refuse to buy anything made in China. They can take the 2008 Olympics and stick it where the sun don't shine.

With all of the recalls from this year alone, why on earth are we even doing business with them?


Norman
said

From what I understand all of these products are made in EXACT accordance with the company's instructions.
Hence Mattel's recent public apology to the Chinese government for making it look bad while Chinese factories were merely assembling things as ordered by Mattel, which included the lead paint.


T
said

Solution to this problem: stop importing from China. 4 recalls within 6 months is ridiculous. Time to start making our own products to ensure safety


LK
said

I always find it interesting that people always get so worked up about dangerous products from China only when it affects their children. I didn't hear any outcry from these same individuals a few years back when hundreds of babies were killed when they were fed counterfeit baby food. Of course then they were just "China babies", not really worth a second though. Now if people in Canada and the US, the same ones that are now throwing a fit over the safety of non-food products, made more of a commontion then perhaps the spotlight would have fallen on China earlier. So stop complaining about how awful it is that China has been producing products that are harmful for consumption. People who live in China knew that from the beginning, and all the signs were there for everyone here in the West to see, except no one here cared because it didn't affect us and our children until now.


Jeebus
said

The biggest problem here is the consumer. Constantly pushing for the lowest price. This is why Wal-mart is doing so well. Most people don't care why or how its cheaper as long as they save a few cents. I think it would be wonderful if there was a Buy Canadian campaign. It is sad that children and Canadian workers are the victims here.


Monique
said

This is really scaring me! I have a 5 month old who puts everything into her mouth. Is it just Mattel? Who knows! And to buy something not made in China seems almost impossible. I think about 90% of everything is made in China. Now what?!


Reece
said

Mattel ought to be ashamed of themselves! How many more times do we have to go through this?? The Chinese manufactures DON'T CARE if they get caught 20 or 30 times when MILLIONS of their other toys get through. I will boycott Mattel.


david
said

Yes China has very bad standards when it comes to safety. However we should all be boycotting the companies that "use" 3rd world labour for huge corporate profits. They manufacture these "substandard" and "unsafe" products overseas then "dump" them here to the naive public. Canadians need to put a stop to this by organizing a "made in Canada" and "buy Canadian" movement to tell corporations "enough is enough". Put Canadians back to work and let the 3rd world play with their own lead toys!


brian
said

My 3 year old son was playing with this in the bath last night, with my 1 year old in the bath with him.

He's had it for months and plays with it almost every night. Wonderful.

This disgusts me. What's wrong with Mattel? If my kids get sick, consider a lawsuit to be in the works.

Sheesh.


Doug
said

This trend is troubling,I know.But on the other hand,look how long we all lived with lead in painted products and homes.The other silver lining is that the lead is being found.I had the feeling that lead was common in paint years ago,and was included to help prevent the growth of algae,or bacteria.I'm not sure of that,but it was not considered a health hazard at that time.In when fact,there was a time we played with liquid mercury in science classes.
I wouldn't hold my breath waiting for anyone to make thse products in North America.They are made in China because they can be made at a price affordable to the masses.If we could do it here,we would.
It is obvious though,that we need to upgrade our inspection standards on a lot of products.Set the standards here and insist that companies pass them on to their foriegn producers.
Good luck convincing China that our standards are either reasonable,or necessary.


LK
said

Instead of having an us win not them mentality perhaps we should be working on a win/win situation. We should be pressing our companies to improve manufacturing practices in China so that we can benefit from safer products and lower prices, while China would benefit from economic prosperity driven by greater manufacturing capabilities. Neither their children nor ours should have to play with lead-riddled toys.

david
said

Should we even be surprised when it comes to a country like China about human safety? They are horrific regarding human and animal rights amongst their own. Why would they give a second blink to our collective safety in North America?


Mike
said

What is the matter with you guys? you say "why dont we stop dealing with China" and "why do companies get things made in China" it all boils down to the bottom line. If a company can get it made for $.05 a unit in China over $.22 a unit in North america have a guess at what they will choose. What is the cheapest we can get this made for and how many can you make for me, well China gives us the answers we are looking for. it used to be that way here but with unions and employees complaining about conditions in the work place an employer simply refuses to fork out $16 - $18/hr Don't get me wrong I love my job. But big business goes where the labour is cheapest and profits are highest


NT
said

Good luck trying to find toys that are not made in China. I was at Mastermind 2 days ago and spent 45 minutes going through toys for the 18 months-old age range and was unable to find one that was made in Canada, US or Europe.
I am trying to avoid everything made in China. These people need a wake-up call, especially with their human rights record and animal welfare issues (careful of that faux-fur trimmed jacket, it may well be cat or dog fur from China!).
I will be boycotting the 2008 Olympics because I have no respect for athletes that are willing to participate in these games for their own glory, regardless of the suffering China inflicts on millions of people and the destruction China is causing to the environment.


Joe C
said

Aaron: There is a certain amount of lead below which our body can ingest without harm. Same with rodent droppings (that level being 0).

But anywho, to say that this is terrible is the understatement of the year. I mean, why are we as consumers supporting this is totally beyond me. Wherever I possibly can, I will avoid Chinese products.


AnneB
said

Wow another recall...go figure. It's getting out of hand. I have 2 small children, both under 3 and have had to return quite a few toys that were manufactured by Mattel and were recalled.
This Christmas they will not be getting any toys made my Mattel and we will be very vigilant about checking out the integrity of their toys from now on.


Sandra
said

Here's a solution: While we're waiting for North America to get its act together, why not turn to Europe? It's amazing what great quality they have because they literally have no tolerance for shoddy standards. And that really goes for everything from toys to food to cars. For example, in Austria and Germany your car must pass a safety inspection on a regular basis or it will not be considered roadworthy. Sometimes I see cars going around my city with black smoke billowing out and the muffler half off, making a terrible racket. Cars like that would be impounded in two seconds flat in Europe. And Denmark has completely banned trans fats from the country. Now if a small nation like Denmark can do that, why can't we?

As for toys, I Googled "toys made in Germany" and came up with the following Listmania entry on Amazon.com:

Susan Klieman says: "In light of the troubling problems found in toys manufactured in China, I have compiled a list of beautiful baby and pre-school toys manufactured entirely in Germany. Not only are they beautiful and thoughtfully designed, they are SAFE! No lead paint, magnets, or toxic finishes. Furthermore, they are manufactured by HABA...a european certified eco-friendly company."

So let's all go down to our local European import store and check it out!


Roy
said

Just recently we had to send back my four year old's Diego Field Journal due to a massive recall. Try explaining to a four-year-old why his toy is gone and that it wasn't his fault. Prior to that we had to replace some Thomas the Train toys. When will this end? I'm tired of the constant Mattel recalls. Are we not able to manufacture these toys in Canada or the US where standards are higher? I would rather pay more for a toy knowing that it is safe rather than made in China and face a possible recall down the road.

RICHIE
said

Hey guys, I hope I don't bust your bubble too hard, but did we all forget the article CTV posted the other day which mentioned that Canada's product recalls were higher than even China's last year. This "North American Standard" you all speak of is a load of garbage... The North American standard is to cut back on costs even if it means endangering health or the environment... It's quite simple. That's why these toys are getting worse and worse, the world is in a constant rat race to make the most cash.


david
said

You need to target those stores such as Walmart who benefit highly from the sales of cheap/unsafe Chinese products. What are they doing to ensure the public is safe from dangerous goods from overseas markets which they use? It's your responsibility as a consumer to be aware of the product orgination that you purchase as well as the store that stocks those items. You can try as you might to refrain from buying products from questionable stores that stock unsafe products but what are you going to do this Christmas when your friends/family members buy and gift to your children? Are they aware of the potential danger in their gifts they give? Dialogue needs to be more expansive on this subject within family and friends.


Bill
said

I am so glad to see many people saying that they are finally looking to see where the products they are going to buy are made. I have been doing that for some time, I am very disappointed with the corporations that outsource all these items to China and other developing countries BUT still expect us in North America to buy them. They put us out of work but still want us to buy their products.MAKE IT IN CANADA OR THE U.S. AND KEEP US WORKING!!!!!!!!! Then we will buy! I am personally tired of all this JUNK being made overseas.


SK Girl
said

All the hype lately about Canadian consumers complaining about current retail prices with our dollar parity to the US it seems to me that while many consumers say they would pay more for a Canadian product I highly doubt they would. In addition, it sounds like a great idea to start producing our own toys but on the contrary with a unemployment rates at an all time low, whoi do you suppose we get to work these manufacturing jobs? Outsourcing to China is not solely based on price but one must also consider other factors such as supply and demand and available labour


John Kydd
said

Good to see Sue got the story right! A lot of hate for China on here in the comments. Look in the mirror people. You want cheap toys. Mattel being a North American Corp. wants profits. So they outsource to China to paint toys to Mattels specificians. Not China's, Mattels. Now you can buy cheap toys folks. Think about it.


DF
said

Why is everyone so shocked ? Did you all think all this time that cheap does not come at a price in one way or the other. You all complain about sub-standard safety standards. Don't forget to complain about sub-standard pay and working conditions the Chinese have to endure to deliver you all those Made in China products at Wallmart... Grow up...Nothing's free...


Phil Blanks
said

Given the number of product recalls related to lead paint - and the inability to know how long it has been going on - I would love to see a study on links between lead paint and autism - seems like the increase in autism rates corresponds nicely with the increase in outsourcing to China (Asia)


debbie
said

Governments are also culpable in ALLOWING big business to ship North American manufacturing jobs off-shore...I refuse to buy anything NOT made in North America...if that means no gifts, new clothes etc...so be it!! The middle class needs to mobilize and FORCE production back here!!!


Aaron
said

Joe C wrote: There is a certain amount of lead below which our body can ingest without harm.

In adults, certainly. The problem is that children's neurological systems are noted to be particularly sensitive to lead. See http://brain.oxfordjournals.org/cgi/content/full/126/1/5
The authors note that previously thought "safe level" is inaccurate. Although lead is generally cleared relatively quickly, any that is deposited in the brain is cleared very slowly (1/2 life of approx 2 years is what the authors quote). My point is that, given this is a known contaminant and that the "safe" zone for exposure in developing brains (i.e. kids) is unclear, why not use a more cautious approach and try to eliminate lead in paint altogether?

Speaking to my analogy, the USFDA allows up to 10 mg of "mammalian excreta" per pound of cocoa beans. Think of that with your next chocolate bar ;) What the FDA or Canadian standards are set at and what the consumer wants/needs are not always the same.


Hope
said

Why is anyone, any business, or any country still using paint with lead in it???

I am obviously naive as I thought lead in paint was banned many years ago!


JK
said

Wow! I am shocked by reading all these negative responses about China. I simply do not see how blaming a country for its manufacuring standards helps this situation. First of all, it doesn't make a difference where a product is made, the difference is in the quality control implemented. If company decides not to do QC checks as frequently or to comply with North American standards becuase first of all its costly, and two it causes time delays in production (money loss due to missed window of opportunity) that is the corporate choice, it is NOT the country.

You could have a product made in Europe that is just as bad if not worse. The responsibility is on the govemernmen to enforce these stict guidelines and fine companies that don't do so. It's not the Chinise citizen that puts it together for minimum wage (and if that job doesn't exist he starves!) that is to blame, it is strictly the process. And good for Mattel for being straightfoward with the issue and announcing it. There are many products out on the shelf, Dollar store items as an example that go through no QC, are a hazard and nobody cares becuase it's cheap. And price, unfortunately in business is what dictates the market.

For everyone to say they will no longer buy products Made in China is to turn their back on a country and an issue that really needs to be resolved on our side before the finger is pointed in any other direction.


david
said

Canada could produce its own toys with reasonably priced labour. We see a flood of Mexicans and Haitians bypassing the USA for Canada now. Let them come. We need the immigrants to fill up our huge country anyway. Their labour pool could attract corporations to manufacture products here in Canada/North America. We should also reinvent prisons to establish prison factories with cheap inmate labour. It would benefit the prisoners to learn a trade while serving time and make a minimum wage to support their reintegration into society when they get out. We can then be sure of North American safety standards and compete easily with the cheap Chinese labour force. Buy North American!


Sandra
said

I disagree with JK who says "You could have a product made in Europe that is just as bad if not worse. " That is simply not true. If you have ever been to Europe, and I'm talking about the northern, western and central parts - more specifically Norway, Denmark, Sweden, Finland, France, The Netherlands, Germany, Austria, Switzerland and Italy or bought products from there, such as Lagostina cookware, (before it got outsourced to China), Belgian, French, German, Austrian, Italian or Swiss chocolate, German cars, German appliances, Swiss watches, etc., etc., etc., you will know what I'm talking about. Quality toys and products do exist, but they come at a higher price, that's all. But to lump Europe together with China is simply showing a lack of knowledge about the world.


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