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Mattel says sorry to China about toy recalls
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CTV.ca News Staff
Date: Fri. Sep. 21 2007 1:25 PM ET
In a surprising move, U.S. toy manufacturer Mattel apologized to China on Friday, taking responsibility for recent toy recalls and admitting they were due to "design flaws."
The Chinese manufacturers of the toys were not to blame for the massive recalls, a senior Mattel executive said during talks in Beijing.
"The vast majority of those products that were recalled were the result of a design flaw in Mattel's design, not through a manufacturing flaw in China's manufacturers," Debrowski said at a meeting in the office of Li Changjiang, chief of China's product quality assurance agency.
"We understand and appreciate deeply the issues that this has caused for the reputation of Chinese manufacturers."
More than 21 million Chinese-made Mattel toys were included in three recalls ordered by the company this summer. Barbie doll accessories and toy cars were among the items on the list of products recalled over concerns about lead paint and tiny magnets that could be swallowed.
Chinese sub-contractors received the majority of the criticism over the recalls, and several firms were fired.
China has complained that manufacturers were taking the blame for mistakes that were made at the design end of the process.
Debrowski pointed out that lead-painted toys accounted for only a small percentage of all the toys recalled.
"We understand and appreciate deeply the issues that this has caused for the reputation of Chinese manufacturers," he said.
Mattel also released a statement, saying the company may have been overly cautious in its actions, recalling toys that did not present any kind of danger due to paint.
"The follow-up inspections also confirmed that part of the recalled toys complied with the U.S. standards," the statement said.
Mattel has announced plans to require supplier certification and to do more random, unannounced inspections.
During the meeting Li reminded Dobrowski that much of Mattel's annual profit comes from factories in China. He also chastised Mattel for allowing the mistakes to go through and said he hopes the company will "improve their control measures."
"This shows that our co-operation is in the interests of Mattel, and both parties should value our co-operation. I really hope that Mattel can learn lessons and gain experience from these incidents,'' Li said.
With files from The Associated Press
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I applaud the budget, even though Health Care and education may stay unscathed. Sadly this cannot last and I worry to later this year where cuts will become enviable. If anything, this provides the Wildrose Alliance plenty of ammo when an election is called.


Comments are now closed for this story
Ian - Milton
said
Why doesn't Mattel make the toys on this side of the Pacific? Why, because GREED is their number one bottom line - they sacrifice quality and jobs for money - who needs or wants all the junk that they 'make'???
whatajoke
said
Nick
said
Leslie
said
This act may very well be another 'marketing' stunt but it is a good start. If other big companies can put aside their 'huge' egos like this for their dirty acts, we will have a better world.
bigton - Richmond Hill
said
The toys are not recalled totally because of lead-tainted paint. However, some people just blindly think so.
Re: whatajoke
Gee, I wonder how much money it took to have Mattel come out and say that? Hard to believe design flaws contribute to high levels of lead in paint, I would think if you used a paint with less lead in it the design would not make much difference.
Daryl
said
JC
said
Is it really that bad to purchase an item for more money if we know that it is keeping manufacturing in Canada where we can control the items in question?
Chris
said
John
said
Travis
said
Po
said
So it was a small percentage that had unacceptable levels of lead... they don't exactly say what the other problems were and any company shoud recall any possibly defective/unsafe products.
I don't like reading an apology to the manufacturer when Mattel was basically protecting consumers. Sorry, but I feel that consumers should have precedence over manufacturers (and it's Mattel products that are earning a bad reputation, not some no name manufacturer in China).
Bill
said
still got a job?
Don't like to work?
keep buying foreign!
Roger T
said
Anthony
said
Kara
said
I don't think you should be breathing actually, because there is definitely >0 air pollutants in the air. Some automobiles also still use leaded gasoline, i.e., emitting them into the air your breathe. It might only be 0.00002 part per million in the air, but still, you have zero tolerance for lead, so please don't breathe and avoid hurting yourself.
Sandra
said
For me to bypass Mattel Toy Products.
If it was Mattel or China's Problem is not my concern.
MY children come first.
What a cop out on behalf of Mattel.
May they get their pants sued off.
It is all about the bottom line by Mattel.
To hell with the children are most precious gift.
G. Thomson
said
robert
said
Ed Gruberman
said
Ledell
said
Marcus
said
I wonder how much money, greed, and political B.S. made Mattel kiss China's a$$.
DO YOUR BEST TO STOP BUYING THINGS "MADE IN CHINA", CANADIANS! Where's our patriotism gone??
Larry
said
Ryan - Waterloo
said
lily
said
greed breeds greed.
so, the answer is stop consuming so much and start protecting world resources! it all starts in your own back yard...
Deb
said
Jeff
said
GW
said
1. Loss of manufacturing jobs loss, which means a lower standard of living for North America.
2. A countries military power hinges largely on it’s manufacturing capability. It would be best if humanity could somehow overcome the need for war but realistically (at least in the near future) this is unlikely. Although China to my knowledge has never directly started any wars, you never know what the future holds (oil) and do we really want to keep building them up?
I say we need to increase duties on Asian goods. Look after our children’s future.
Gis Bun
said
Talking about sucking up to China! [Maybe China told Mattel to take responsibility or don't make their goods there.