Sci-Tech -
News Sections
Canadians avoiding cellphones because of fees
CTV News Video
Watch: See all Videos in the Player
Font-size:
Share
Print
CTV.ca News Staff
Date: Tue. Mar. 6 2007 3:08 PM ET
A new study says Canada pays the highest cellphone fees of any developed country, with Canadians paying about 33 per cent more per month than Americans do. As a result, fewer Canadians are using portable devices than other developed countries.
According to the Seaboard Group, a Canadian technology research and consulting group, just 56 per cent of Canadians have a mobile phone, compared with 75 per cent of Americans, 86 per cent of Germans.
In a report entitled "Lament for a Wireless Nation," the Seaboard Group says the average user, defined as someone using 500 minutes a month, pays a 33-per-cent premium.
The high-end business user uses 1,200 minutes of voice plus data monthly and pays a staggering 150 per cent more than a subscriber in the United States.
The group contends that the high prices are stopping more Canadians from buying cellphones and PDAs.
"Canada is dead last in the 30-country OECD measurement of wireless penetration. Oddly enough, Canada's wireless prices lead the world -- there may well be a correlation," the report says.
Canadians often pay a 911 access fee, a network service fee, as well as monthly cost of the rate plan -- plus overage charges. Many Canadian consumers buy monthly packages for $20 or $30. But when they exceed their allotted minutes, the price can skyrocket.
"Canadians aren't tech laggards, as has been suggested in recent discussions on the country's state of wireless phone competition," the report goes on to say.
"Instead, they are rational economic beings. Canadians hesitate to buy cellphones or to hit the send button on a cellphone knowing full well the cost at the end of the month will be breathtaking."
The report's authors recommend Canadian wireless carriers do away with long-distance fees, raise usage ceilings and reward customers for signing up friends.
They also suggest the government should allow and encourage outside competition in the industry.
Bob Whitelaw, the former president of the Canadian Council of Better Business Bureaus, told Canada AM Tuesday that Canadians are reticent to shop around for the best deal once they have a cellphone because they don't want to have to change their phone number.
That's about to change, with wireless number portability beginning on March 14 allowing wireless customers to keep their old number when they switch providers. But Whitelaw says that should have changed "five years ago."
User Tools
Related Stories
Related Websites
User Tools
About the tools
Need to get in touch with CTV? You can email the CTV web team using the 'Feedback' button.
-


Font-size
Print Article-
Feedback
Share it with your network of friends
Share this CTV article or feature with your friends. Click on the icon for your favourite social networking or messaging system, and follow the prompts.
Most Viewed News Stories
Most Talked about Stories
The chance of the destruction of our planet is very very small with this collider, but who are these people to decide what risks are acceptable for all of mankind? It puts me at unease and adds to my anxiety. CERN acknowledges that there are miniscule risks -- they admit to it so please spare the convoluted retorts.
