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Alberta Health Services CEO and president Stephen Duckett dodges reporters' questions about the health system, telling them he's too busy eating a cookie on on Friday, Nov. 19, 2010. Alberta Health Services CEO and president Stephen Duckett dodges reporters' questions about the health system, telling them he's too busy eating a cookie on on Friday, Nov. 19, 2010. Alberta Health Services CEO and president Stephen Duckett dodges reporters' questions about the health system, telling them he's too busy eating a cookie on on Friday, Nov. 19, 2010.

Alta. Health Services CEO fired for cookie remarks

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The top doctor at Alberta Health Services emerged from a day-long retreat aimed at fixing the health system by refusing to talk to reporters.
CTV Edmonton: Laura Tupper on the comments
It was a day ago that Tory MLA and parliamentary assistant for health Dr. Raj Sherman apologized to the premier for an e-mail he sent airing his frustration about the current health care system. Now, he is singling out the former health minister.
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Stelmach talks ER wait times after a Tory MLA blasts the government on healthcare. Despite AHS CEO Stephen Duckett's earlier comment Friday, he is in contact with Alberta Health and information will eventually get out.
CTV Calgary: AHS CEO Stephen Duckett dodges reporters questions, eats cookie instead.
AHS CEO Stephen Duckett dodges reporters' questions, eats cookie instead.

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Alberta Health Services CEO and president Stephen Duckett dodges reporters' questions about the health system, telling them he's too busy eating a cookie on on Friday, Nov. 19, 2010. Alberta Health Services CEO and president Stephen Duckett dodges reporters' questions about the health system, telling them he's too busy eating a cookie on on Friday, Nov. 19, 2010. Alberta Health Services CEO and president Stephen Duckett dodges reporters' questions about the health system, telling them he's too busy eating a cookie on on Friday, Nov. 19, 2010.

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Alberta Health Services CEO and president Stephen Duckett dodges reporters' questions about the health system, telling them he's too busy eating a cookie on on Friday, Nov. 19, 2010.

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Date: Wed. Nov. 24 2010 9:21 PM ET

Dr. Stephen Duckett has been fired as CEO of Alberta Health Services, after he told reporters that he couldn't answer questions about emergency room wait times because he was eating a cookie.

Premier Ed Stelmach called Duckett's remarks offensive.

Duckett had been put in charge of overhauling Alberta's health-care system. Last month, a document from the Alberta Medical Association warned of the "potential catastrophic collapse of timely emergency care delivery" due to chronic overcrowding of hospitals.

The Alberta government has set a target of four hours for ER patients to be treated and discharged, but says that goal may not be reached until March 2015.

Ken Hughes, chairman of Alberta Health Services, said Duckett agreed to leave the board after more than a day of discussions.

"We need to immediately focus on the task at hand, which is to implement as quickly as possible the initiatives made possible by the province's five-year funding commitment," Hughes said. "Nothing else is more important to the health system now than focusing on access and quality."

Hughes would not say how much Duckett will receive in severance, other than that the agency will fulfill its contractual obligation.

Duckett's contract with Alberta Health Services stipulates that he is to receive an additional $700,000 if he is fired without cause.

That figure includes a year's salary plus 15 per cent in lieu of benefits, and up to $20,000 in moving expenses so that Duckett can relocate to Australia, his home country.

Duckett's cookie remarks were filmed and uploaded to YouTube, sparking a public outcry.

He later posted an apology to his blog.

"On November 19, Alberta Health Services had a meeting of clinical and operational leaders to develop new protocols to reduce Emergency Department wait times. The meeting made great progress," Duckett said.

"That success has to some extent been overshadowed by my poor responses to the media afterwards, which I deeply regret and for which I apologize unreservedly. I certainly respect the media's right to ask timely questions in the public interest."

Opposition MPPs suggested the problem was larger than Duckett, saying the province's health authorities need to be restructured.

Day-to-day medical care is the responsibility of Alberta Health Services, which they say makes politicians less accountable and fuels conflict between the agency's CEO and the provincial government.

"The minister is accountable politically for the health system and is accountable in the legislature," said NDP Leader Brian Mason. "This structure allows him to avoid accountability for what's gone on."

Liberal Opposition Leader David Swann echoed that sentiment.

"It's a sign of a bigger problem, an impossible system," he said.

Chris Eagle, a vice president with Alberta Health Services, is now acting CEO of the agency.

Comments are now closed for this story

Carl
said

How can anyone say this clown was fired "without cause", especially when he has admitted that his response was inappropriate? I would say such a flippant attitude toward his core responsibility is definitely cause for dismissal without severance.


Brent in Edmonton
said

What is crazy is the media hounding him when there was a media question time scheduled for a few minutes later.


Richard in New Brunswick
said

I guess I born on the wrong side of the tracks. Never in my entire working career did I ever have an opportunity to negotiate a contract with an employer. I always got 'here's the job, here's the pay - take it or leave it.' I know I was reasonably smart and a hard worker. All my assessments said so. I had a good education and displayed good judgement. I was never fired so I've had no experience with severance pay. Somewhere along the line I missed the class on how to get hired on a grossly rich contract with a golden handshake no matter what I did or how I performed to the tune of the kind of money that would set me up for life. All that said I have two things: I thought Alberta was afloat in billions from oil revenue, and, this doctor has my sense of humour. He knows how ridiculous the entire system is. His mistake was letting us know that he knows. He should have known that the narrow, humourless minds of those set in authority over us are overshadowed only by their thin skins and bottomless pits of hypocrisy. Talk about incompetence.


JR. Edmonton
said

The guy is like a tornado; "destroys what he touches and moves on to the next!" Just ask any Australian Nurse why they are they came here to work and Imsure the name "Cookie"... I mean Duckett will dominate the conversation!! The good thing is that mass media has destroyed his reputation. He unmasked himself for all the world to see! Good onya Matie!!


Scott
said

Since when is getting snippy with reporters hounding you just cause for dismissal?Yes his remarks were juvenile and out of place, however, that doesn't equate to loosing a job and calling it just cause.Our society is becoming far too politically correct and knee jerk in it's reactions that it is disheartening to say the least.


Prof. Pye Chartt
said

Anyone so arrogant, unaccountable, and lacking in political understanding was, clearly, not the person for the job. (Despite his advanced education, it's entirely fair to question the intelligence of someone given to such ignorant behavior and attitude.) A first-class jackass. Have a good trip back to Australia, mate. Perhaps you'll receive a complimentary cookie during the flight.


danya
said

I'm sure now everytime he grabs himself a cookie he will remember what it cost him (his job)hahahahhaha.


Jerry in Calgary
said

The biggest problem to finding the answers to the delima of healthcare is that not one elected politician has the guts to admit the truth. The truth being is that not one of them seems to have the answers. After 10, 15 or 20 years, not one elected politician or appointed overpaid beaurocrat has made even one iota of a difference. Maybe its time to let the average everyday people have a go at this for a change. In other words, do not allow the politicians and beaurocrats to have anything to do or say about "our" healthcare" future any more.


Bob
said

How can someone so smart be so stupid? Just goes to prove - no matter where you are and what you do - that the world is full of stupid people


Grouch Marx
said

I equate a performance like that laughable on the scale of GROUCH MARX. Unfortunately his salary is anything but laughable. I almost believe Groucho would have done a better job... and please you are not paid to eat cookies on the job.


Al in Calgary
said

There will be parties in the street this evening.Sorry Duckett That's the way the cookie crumbles !!!!!! :0)


K R H
said

The media could bloody well wait. The man doesn't need to be available to answer intrusive questions at any time of the day or night.


obsserverman
said

COOKIE CRAVING MAY BE DUE TO HYPOGLYCEMIA It is possible the doctor suffers from hypoglycemia, a condition that drives people to eat sweets and snacks many times a day. If he was munching on cookies due to the medical condition, he should be reinstated.


Retired in Burlington
said

What took so long! This jerk thought he could just ignore the concerns of hard working taxpayers who certainly deserve better answers and treatment from Gov. employees who got their jobs because their bossess were voted in by the same people he disrespected. Looks good on him, now he have time to eat as many cookies as he wants without being disturbed by people asking pesky questions.


Cheryl
said

Wonder what would have happened if he choked on his cookie, one of the reporters had to preform the Heimlich, and he had to go to the Emergency room to get the nce over... but he had to wait 6 hours to be seen? Oh wait! He's a Fat Cat official who would have been seen right away.


al
said

the so-called presss thinks all politicans should stop whatever they are doing just to talk with them, If you are not pandering the press, not politically correct, then stay away from politics. Good people will avoid political life


Jamie D
said

Careful, there isn't a single place in his contract where he is ordered to do press conferences with some kind of positive spin. The Tories in AB are in trouble, and they are looking to scape goat ANYBODY at this time. This doctor did his job, and it is sad they let him go before he completed the entire program. Sad that AB's health care future was decided by having a bunch of reporters not get their sound bite. No wonder people in AB can't figure out how to keep industry, healthcare, and the environment in check. Perhaps it is the too many knee jerk reactions (it doesn't matter the substance, only how good or bad it looks on the front page of the media outlet).


BCDarr
said

When are we, the taxpayer going to hold our governments accountable for these contracts? The 'it's necessary to attract talent' argument is useless as the 'talent' get fired regularly. Let's attract REAL managers and not manipulative bloodsuckers. You do that by offering REASONABLE wages and REASONABLE mandates. Period.What's reasonable? Salary: Anything UNDER $100,000.00 a year and screw bonuses. Mandate: Anything that doesn't require the overhaul of an entire industry by way of massive unemployment. What kind of selfish moron would think otherwise?Let's start firing our governments for allowing and, in fact, encouraging this ludicrous practice of criminal contract conditions to go on.We're outraged about this buffoon, yet no one is remotely concerned about the contract being drawn up, as we speak, for his replacement. If we don't start demanding change right now, we'll be 'outraged' again when the next one's fired and collects his lottery win.


Cameron in Deux-Montagnes, Quebec
said

edmontonnurse : I left Alberta in 1983. I was not there for the "glorious Klein years". My memory of Alberta probably predates your childhood. However, I do have relatives still there and I have seen a province go from having fairly good - not excellent, but pretty good - services in healthcare and education to one in which it has become one of the worst in Canada. Governments have squandered too much money on monuments to themselves instead of being what they truly are - servants of the people! We as a society have to step back and clarify our priorities. We pay those in charge of our health - health professionals, not the bureaucrats - and those in charge of educating and looking after our young - teachers and daycare workers - a pittance, yet we can find money in the public purse to give someone a "performance bonus" for simply doing their job? Something is really screwy here. Bureaucrats living off of the public purse should not be raking in such obscene salaries. We have allowed politicians to vote themselves raises whilst increasing user fees and mandating license fees to do everything but pass gas. Mr Duckett is just the tip of the iceberg of so many similar cases all across Canada.


Hanky P
said

I bet there were other reasons, but they just used that as an excuse.


denisenorrie
said

How much will this cost us in termination funds?


Dan from McMurray
said

Now he can get in the bread line and ..."Eat his bread'....Another waste of hard earned dollars....


Sam C
said

I guess that's the way the cookie crumbles, eh?


catsmom
said

And how much is this going to cost us in severance?


vinny
said

Shouldn't a performance bonus be paid after considerations of such things as...performance ?


Concerned
said

It appears Duckett's more concerned about cookies than the crumbs our healthcare is receiving in Alberta. His "cookie cutter" approach continues to put an unbearable strain on our healthcare system & our lives at risk. My uncle died last year while waiting several months for life-saving heart surgery because his surgery kept getting bumped due to lack of hospital beds, lack of surgical times & other patient emergencies. My mother's life was at risk when she went to Royal Alex Emergency in Edmonton with chest pain & difficulty breathing a few days after pacemaker surgery. She left after waiting more than 2 hours in Emergency when she was told that it would be several more hours before a doctor could see her. She had a 90% heart blockage & could easily have died. Albertans are dying waiting for surgery & medical treatment & yet Stelmach fires Dr. Sherman for trying to save lives. Stelmach should’ve hired Dr. Sherman to head our healthcare system, not fire him from caucus.


Les from Alberta
said

The best severance package for Albertans would be to send Ed Stelmach packing along with this so called health care tyrant who has destroyed the moral and world class health care system in Alberta.


Andrew
said

What in the name of creation would he get a performance bonus for? What would said bonus be based upon?......deaths in the ER? Increasing wait times? Incompetence in the performance of your duties? Exceptional competence in the consumption of baked goods?The only thing he should get is a pink slip and maybe the print of someone's boot on his backside as he's shown the door.


KJ in Kingston Ontario
said

How do you get these jobs where you can essentially give the finger to the public who pay your salary and get half a million payout for going away.... I would like to put in an application.


cosmo
said

Folks, how easily we forget..........you gotta love the media...whatever is the hot news everyone pays attention to that. Did you already forget that Calgary City pays approx. 2.5 Million bonus perks to Enmax CEO - that's out of your property tax and other tax collected from you.............why everyone is all high when 90,000 employee org responsible for the whole province is paid $600K - i don't care who that person is - he certainly deserves more that energy provider CEO for one city..........com'on people keep things into perspective


Patrick
said

C'mon people. Calm down. If he's fired for cause he gets his salary up to the date of termination, plus anything that was ALREADY contractually owing. That's it. Geez.


Incredulous
said

What a unique way to submit your resignation!


Ryan in AB
said

Based on what I initially heard reported (by CBC) ,this story has become a media witchhunt. The initial report was that there was a media scrum/conference planned for a short period after the meeting but the reporters on hand obviously could not wait and continued to follow Mr. Duckett requesting answers. The media has conveniently started leaving these details out. While his "cookie" comment was incredibly dumb this case also appears to be one where he has dared to challenge and upset the media and now they are going to make him pay. Whether I likeMr. Duckett or hishandling of Alberta Health Services this appears to be a case of the media run amok.


Former Alberta Nurse
said

Sorry Alberta, but I was there when "We Are All One" happened. Duckett was hired with a very specific mandate, cut expenditures, in the short term, whatever the cost. His bonuses were specifically tied to that mandate, the more he reduced the bottom line, the more he earned. This came on the heals of the massive severances that all the management received as the RHAs were disbanded to make us "all one" (Capital Health, etc). Duckett's 1st order of business was to close beds and cut nurses. We went from a nursing shortage where we were hiring WIDELY from the Phillipeans etc to a hiring FREEZE on nurses THE NEXT DAY!! I didn't hear one WORD of outcry from the public (the lone voice was UNA) or the news media then. I said it would end in disaster and I high-tailed it out of that nutty province as soon as I could, taking a GREAT job in a GREAT province. I won't be back. Until the voting public in Alberta takes some interest in public affairs, some responsibility for their future and starts electing representation that actually looks down the road for more than 2 minutes, you are going to continue your crazy boom and bust mentality.


C is for Cookie
said

Based on my calculations, he earned $25 during the five minutes it took him to eat that cookie.....


Spike
said

Performance bonus...for what? Unbelievable that those at the public trough get paid for doing little or nothing.


Brian High River, Alberta
said

He should have never been hired in the first place, and there should have never been a superboard!


edmontonnurse
said

To Cameron in deux montagnes:You grew up here and don't recall a time when things were in such a mess?Allow me to assist- 1990's Mr. Kline laid off 2000 nurses to cure the health system of it's budgetary problems- Then the Gov't spent years begging us all to come back home. It was so desperate, in fact, it was said that anyone with "6 heads and a nursing diploma" could've gotten hired. Now, Dr. Duckett's plan to replace RN's with LPN's and close LTC facilities etc to cure the budgetary ills- is- sadly, not a new refrain. But, his cookie comments are in keeping with his "rules" . Recall, he won't allow us speak to media- per AHS code of Conduct.


A far away Albertan
said

While I don't disagree that Duckett's comments are inappropriate given his position or that this whole fiasco with AHS hasn't been a nightmare for all involved (AHS staff, DRs, patients and citizens alike) I need to ask - how much of this is Duckett's doing and how much of it do we owe to the ministry setting out parameters and structures that really were not doable, sustainable, well-being centred etc. in the first place? Has he simply been their messenger (albeit a contentious one)? As Albertans we need to acknowledge where "the buck" lies and it is at the feet of our elected officials and ourselves for putting them in office in the first place.


DanK
said

The salary for Native councils must be set by the same oversight Board as the Dept. of Health.No government employee should make more than the Prime Minister, how about that for a "golden rule" to follow in Canada?I think I need some tranquilizers prescribed watching these morons work their magic on us.


edmontonnurse
said

It was "common knowledge" on the wards that his bonus last year was 1.2 million...if that's true- couldn't we count that as his severance package?


charlie
said

Please explain to me how any "public sector executive" is "worth" the type of salaries we are paying them today. They are all paid out of hard raised public funds (read taxpayer dollars). Comparing the public service responsibilities to those in private industry is seldom reasonable, except in the minds of those drooling over the big bucks positions, and I say this having worked in both sectors. If you screw up in private industry, you are usually history - but in the public sector it is most usually a transfer to allow you another opportunity to mess up something else in another area. (Whatever did happen to the likes of C. D. Howe's "dollar-a-year men" during WWII and the principled public service they espoused?) The Peter Principle of promotion up to your level of incompetence is nowhere more accurate than in the public service. Cleaning house in the public sector, as in many other entrenched and self-serving bureaucracies, is long over due - and probably will never happen, although one can hope. Perhaps that is why any small sacrifice on the altar of public anger is so welcome. Ed Stelmach, please copy.


edmontonnurse
said

Dr. Duckett is an embarrassment.Thank you Dr. Raj for stepping up.Don't stop we're counting on you!


Redneck Albertan
said

I have no problem with paying large sums for a competent manager. I DO have a problem with paying a smartass who will not answer questions huge sums of money. Stephen Duckett may be a decent guy who made a mistake, but perception is reality when you are a public employee. Therefore, his resignation is expected.


Healthcare Paradox
said

Just like Albertans...blame the non elected instead of the people you elected who hired him! Hire someone local who knows your system and has a good balance of service and care and fiscal accountability that is needed


Cameron in Deux-Montagnes, Quebec
said

Just absolutely GROSS! $600,000 to someone who comes from Australia, seems to prefer his cookies to being accountable for a struggling health care system and gets a PERFORMANCE allowance? Dissolve the board, limit all bureaucrat salaries, do away with so-called Performance allowances (are you not supposed to perform while on a job?) and start from the ground up. I find this doubly disgusting as here I am, struggling on a disability allowance of $700.00/month after paying taxes into this system for over 25 years. What is it going to take to wake these people up? I grew up in Alberta and don't seem to recall a time when a government has screwed over its citizens as much as this one has.

Jorja
said

If you are fired for just cause you should get nothing! I always thought performance bonuses were for performance, not for screwing up your job and insulting your boss. Guess different rules apply to politicians and their buddies.


MikeInBC
said

I think there are people in the BC Medical Bureaucratic that must have gone to the same school as Duckett. We just heard that the Vancouver Island Heath Authority is charging $30/day for patients in hospital recovering from operations while other BC heath authorities are not charging. Of course we can put a whole bunch of beds aside for any illegal immigrants that want to come here by ship.


Willit Matter
said

It wasn't so much what he said, but the attitude he expressed. After he's cut, I recommend they just continue down the list and axe the next 50 in line. Who's the genius who wrote these renumeration contracts? Over $600 thousand to be paid out and the Health Care system is underfunded? Imagine a system of experts who year in and year out cannot design a system to deliver effective health. Most provinces are the same. Give this project to a group of university students to design a system of healthcare delivery. People raised eyebrows when an ambulance in Mexico ran out of gas enroute to the hospital. What's the difference between running out of gas enroute or waiting 20 hours in the emergency waiting room? It's broken and seemingly there is not one who can come up with a solution. Maybe getting the beauricrats out the way would help.


RJ in Halifax
said

If this person had any moral backbone, he would resign and forego any and all severance. I guess that's just wishful thinking.


Ed's Next
said

If Duckett is fired for just cause, he gets his $575,000 salary, a performance bonus, and various allowances pro-rated to his date of termination. Fire the person who agreed to this contract! If you are fired for just cause, you get nothing. The Government and Health Boards are pathetic. How do you calculate a bonus? He didn't swallow the entire cookie?


EMJ
said

It's is ridiculous how we as taxpayer have to deal of such .... paying the CEO ...such salary .. adding to the insult..bonuses...WHAT??? oh wow...


Dolores Edwards
said

Sure hope he's gone..didn't seem to qualified to meAs for severence..since when do you get reqarded for incompetance and lack of performance.He hasn't been here too long so could be he's on a work visa can't be a Canadian yet so shouldn't be too hard to deport him


Sober, Newmarket
said

Long waiting lines... Performance bonus? What performance? When is this insanity going to end?


Bob in Calgary
said

Eat too many of those cookies and you might need to use the failing health system that you run!


Kojak
said

Let's hope. One would assume a public job with a salary of $ 600,000.00 per year would call for better behaviour. Let him be selfish after he is eating cookies looking for a new job!


Anonymous Al
said

Severance Package: one cookie.


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