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Customers line up at a cell phone store store  to buy the new Apple iPhone 3G in Montreal on Friday, July 11, 2008. (Ryan Remiorz / THE CANADIAN PRESS) iPhone Christian Meagher holds his new Apple iPhone 3G, the first sold in Canada, at the Rogers Wireless store in Halifax on Friday, July 11, 2008. (Andrew Vaughan / THE CANADIAN PRESS) Prospective purchasers line up outside a downtown store to purchase the first iPhone G3s in Toronto on Friday, July 11, 2008. (Frank Gunn / THE CANADIAN PRESS) Customers queue inside the Apple retail store in Regent Street for the launch of the new Apple iPhone 3G in London, England on Friday, July 11, 2008. (AP / Sang Tan)

Canadians line up for Apple's iPhone 3G

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CTV News Video

CTV News: John Vennavally-Rao on the big launch
The Apple iPhone was released for the first time in Canada on Friday and many lined up for ours for the chance to purchase one.
CTV Newsnet: Kyle McInnes, QuicklyBored.com
Some say the iPhone is like a personal computer in a mobile device and believe that it's the best device out there for mobile web browsing.
CTV Newsnet: BNN's Michael Hainsworth on the stockmarket reaction to the iPhone's release in Canada
Deutsche Bank says that the Apple stock is a buy today and as well as Qualcomm, who makes the majority of chips for smart phones
CTV Toronto: Dana Levenson on Toronto's iPhone frenzy
The much anticipated release of the iPhone sparked overnight lineups, but its launch was not without glitches.
CTV Ottawa: Kate Eggins covers the iPhone launch in the Capital region
Many fans of Apple technology lined up overnight for the launch of the much anticipated iPhone Friday morning.
Canada AM: Kris Abel reviews the iPhone and reveals all the cool features it has
Check out what the iphone has to offer brand new Canadian users.
Canada AM: Kris Abel speaks with iPhone enthusiasts outside a Rogers store in downtown Toronto - and he has one in his hand
CTV's tech expert Kris Abel is with the many people lining up in the rain in downtown Toronto outside of a Rogers store in order to be among the first to receive an Apple iPhone.

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Date: Fri. Jul. 11 2008 10:03 PM ET

Canadians lined up across the country Friday to be among the first to purchase Apple's highly anticipated iPhone 3G, but the launch had its fair share of hiccups.

Problems with Apple's iTunes software prevented some phones from being fully activated in store. The customers were told they'd have to put their phones on hold until the system was back up.

Many of those who got their hands on the highly-prized product said it took Rogers employees at least an hour to set up the phones before they could leave the store.

Rogers Wireless said that it sold out of iPhones at a number of stores across the country -- but the company did not say how many iPhones were actually available. In addition, some stores sold out of the 16-gigabyte models and were left only with the smaller eight-gigabyte versions.

Rogers' chief marketing officer John Boynton said Friday that more are coming.

Customers who didn't get an iPhone Friday will be able to pre-order one online, by phone or at a Rogers or Fido store, he said.

"We will inform the public as to when the next batch comes in," he added, declining to give specific numbers.

"We will certainly have enough this summer for everybody."

Apple is hoping to sell 10 million iPhones around the world by the end of 2008.

The Canadian debut is part of a massive international coming-out party for the new version of the iPhone, which launched today in 22 countries.

Price concerns

Prior to the launch, Rogers Wireless faced a backlash when it announced it would cost $60 for the most basic data plan on its rate roster.

On Wednesday, just a few days before the launch, the company announced a promotion that would give early adopters of the iPhone a six-gigabyte data package for $30/month. That's on top of the voice plan and other fees.

In total, it is believed most iPhone users will be paying about $100 a month in Canada.

However, users wanting to take advantage of the promotional price must sign on to a three-year contract.

"A lot of people still think it should be an unlimited plan," CTV tech expert Kris Abel said, noting iPhone users in the U.S. have an affordable option for unlimited data. "The phone is designed to use Internet all the time."

In the U.S., iPhone users only have to sign a two-year contract with AT&T. For $59.99, users can get a plan for 450 voice minutes and unlimited data.

Ruinediphone.com has started a petition against the Rogers plan, accumulating over 63,000 signatures as of early Friday evening.

Jamie Lynch, one of the site's founders, said on CTV Newsnet that he's happy the iPhone came to Canada, but "definitely not happy with the voice and data plans offered by Rogers."

"When you compare our plans to the ones in the United States, we are grossly overcharged," he said. "Consumers want a better option."

David McGuinty, a Liberal MP and brother of Ontario's premier, even spoke out against the telecom industry on ruinediphone.com.

The phone, which runs on the faster 3G data network, is retailing in Canada for about $200. That's half the price of the original iPhone when it launched a year ago in the U.S.

Long lines

In Toronto, about 150 people waited overnight through drizzling rain to secure their chances of getting the new iPhone.

Jordan Brown, 16, was in line since Thursday at 4 p.m., even though his friend called him "a loser" for waiting so long.

"I was originally going to come yesterday around 10 p.m. but I came by to ask when they expected people to start lining up -- I figured that I didn't have enough time to go home and get my stuff and be first, so I just decided to stay,'' he told The Canadian Press.

Brown said his friend is the first person he's going to call with his new iPhone.

Abel was also at the Toronto store Friday morning and said the line stretched around the block.

"When I woke up this morning there was rolling thunder, there was lightning, and I wasn't sure if anyone was going to be here," he told Canada AM.

In Halifax, lineups began as early as 2 a.m. outside a shopping mall.

"I feel kind of lame, but kind of awesome all at the same time,'' Christian Meagher, who was among the first to buy the phone, told CP.

"I think it will be cool, but I think a lot of people are making a bigger deal than need be right now. It's just a phone, a cool phone, but just a phone."

In Vancouver, about 100 people showed up early to a Rogers store to pick up the device.

iPhone features

The iPhone lets users play music, watch video, surf the Internet and check their email. It also includes a GPS locator that can show users a Google map of their current location.

"One really interesting feature is that it will allow you to access a corporate email," CTV's John Vennavally-Rao, who visited a Rogers store Friday morning, told Canada AM. "This product could go head to head with the BlackBerry."

With files from the Canadian Press

Comments are now closed for this story

dave
said

Free enterprise is alive and well, regardless of what politicians try and spin. The people have decided that this is a good product and are willing to line up and pay for it. So anti-free enterprise politicians please take heed.

Mike
said

Sure the iPhone is the coolest phone in the market, and people have the right to buy whatever they want, however, there's no doubt that it's way overpriced.
Unfortunately, the number of people willing to stand up and say "No, I will not be taken advantage of" will never out number those who either
don't care or who do care but are not willing to do anything about it. All Corporations know this, which is why Rogers idea of a compromise is a $30 data plan for a limited time(Aug. 31)
If we don't use our economic vote and change our "gotta have it" attitude, Corporations like Rogers or our Government, will continue to laugh and do whatever they want at our expense.
I am a computer science grad and love technology, but I did not try to get an iPhone because I refuse to get sucked into an unfair deal.


Jesse
said

Iphone does not have GPS

So tired of hearing this.

the Iphone uses cell towers and google maps, GPS uses Sattelite navigation and base maps you load it does not require cell reception.

think I will stick with my first gen and my awesome cell plan






J Spacek
said

haha, I live in Winnipeg and I went to the rogers store at my corner @ 8:59 and was the first one there.... Then found out it would cost around 90$ a month for a plan............. sigh thats alot. So I left, hopefully the price goes down eventually.


Andrew in Wpg
said

You won't catch me dead with a 3-year contract, Rogers. You can keep 'em.


Bronco
said

Sean,

You make my point perfectly. You have your PC for work only? Does your work involve surfing the CTV website? your computer may not have been purchased as a status symbol but you are using it to imerse yourself in cyber culture like everyone else reading this.

All im saying is all this grousing over how people chose to spend their time and money on tech is pretty silly comming from people who are using their time and tech equipment to read these posts.


zIGgY
said

ugghhhh, you people are so stiff!!!

Lighten up, once you go MAC you'll never go back.


Chris in Ottawa
said

Congratulations to all those eager beaver iPhone people who have today once again reinforced Rogers perceptions that 1) indeed, as PT Barnum said: "a sucker is born every minute" ... and ... 2) carriers like Rogers can endlessly gouge Canadians because too many Canadians lack common sense and principles.


Ross
said

Why do people waste their time in lineups. Next year another gadget will come out and the same people will be in line again. And the industry keeps making money and giving crappy service!!


Wayne
said

Just a fancy gadget that combines separate electronics into one. How many purchasers have shelved their other equipment now? I would guess that the majority of purchasers are under 30 years of age. A needless, trendy, "gotta be with the crowd" item. What next?


Rob
said

Not a Fan, which Sony Ericsson do you own? All their top of the line phones I can find range from $200-$400.


Mav
said

LOL! People always want to have what they want in addition to what they need. In the case of iPhone it happened to be a "game-changing" gadget and a very useful one too. Data plans are expensive but the sole fact of iPhone being sold in Canada will change that. Waiting in line is not for me but why blame people who do? As for me, I just ordered one by phone from Fido without a data plan - will use Wi-Fi for now (if you didn't know, you can buy an iPhone without data plan and disable data usage).


The wannabes are alive and paying for it !!
said

Once again we witness sheep being led to the slaughter! I am always amazed at how the wannabe craze so easily leads people around by the nose.

Make something expensive and obnoxiously overpriced, withhold its availability and people will come in droves to get it. If they see their neighbour with one they just have to have one!


Shaun
said

What a bunch of geeks.


Freedom of Choice is Great
said

All I have to say is this. As a soldier who has been on the front line protecting our freedom, it makes me happy to see that Canadians use thier free choice to buy what makes them happy.

So this is a very happy day.
Thanks,

ps this is true not sarcastic


KW
said

I'm surprised that people have nothing better to do with their time than lining up for a new phone.

Where is the benefit in syaing you bought one
first?"


Ian from N.B.
said

I'm not here to rail against the iPhone, even though Apple is just a company who makes products barely worth your time. This is for all the people who seem to be disgusted with the people waiting in line, who cares? Why do you care? It's not you, what's the problem? So these people want a new gadget really bad. I won't deny I grabbed my Xbox 360 on the first day. Some people just want it now and if they're willing to shell out their hard earned dollars to do so, who are you to question them? Have you ever upgraded a perfectly good part of your house, or replaced a perfectly fine working television? Same thing, these people just did it a little earlier than everyone else.


An Apple a Day...
said

Not a big fan of the iPhone but I have a Mac laptop and wouldn't trade it for any Windows-based computer. Why? Crashes, viruses, and incompatible software galore. Never had a single problem like that with OSX in 5 years. People who don't like Apple because of their prices can continue paying their computer support people $80 an hour and updating Windows at a whopping cost every couple of years.


Sal
said

I still think my 1986 Motorola StarTac is way better.


Pat
said

I went to my local Roger's store today to pick up an iphone only to be told that I cannot buy one because I am already an existing Rogers customer. The iphone's are only being sold to new customers only.

What a way to screw the consumer who has been giving Rogers a steady flow of revenue each month.

Extremely poor customer service.

What a joke!


Scorpion Girl
said

I love apple products and own a macbook pro 17" for my design work. I bought an iPhone in NYC last Sept. and unlocked it myself to use in Toronto with ONLY the voice plan and text msg. It is a great toy. But I won't feed Rogers' expensive data plan and will never get in line to buy one. 3-year-contract with both voice + data plan with Rogers (plus other misc. fees) boy one will be paying probably over $3000 for this one phone. Nah, not worth it. I access internet / my emails on my iPhone via WIFI when I need to and most of time I can find free wifi spots anywhere.

I understand people's passion for new techology and I love it too. But lining up for 10 hours over night just for a phone because of wanting to be the 1st to own it??? nah.....


Not a fan
said

The iPhone is innovative in its design, but the features really aren't that unique. I have a Sony Ericsson phone, and it has a touch screen like the iphone, wifi like the iphone, 3G like the iphone, MP3 player like the iphone, and a 3.2mp camera, BETTER THAN THE IPHONE! Also, has the scroll wheel like the blackberry and I can have it setup as a blackberry.

All of this at a fraction of the cost and without a contract. Consumers need to do their research before they buy blindly into the brand.


Rob from the Peg
said

I’m really shocked that that many people would wait in line to purchase a product they’ll be overpaying for for the next 3 years especially with the recent backlash against Rogers. But then again this is Canada where we’ll gladly pay more than almost any other country in the world for things and say Thank You with a smile for the privilege of doing so.


DrewSk
said

I don't blame anyone for waiting in line. I won't do it, but there are a number of reasons. Firstly, I strongly dislike Rogers as a company and *probably* would be in line if someone else offered the iPhone in CDMA (which works far better in North America).

I'll stick with my iPod touch using free WiFi, my bell cellphone, Apple & windows computers, etc. My point is that I'm not an evangelist for anything in particular.

Every technology has its place (even if that's the dumpster !)


Sean
said

Bronco, your comparison of the PC to the iPhone as an over hyped material want is incorrect. I use my PC for work. It is hardly a "toy that I have because I am a materialistic person"


Will
said

Alan Strangis, it can't be only 12 hours of video, because the transmission speed is only at about 50 kilobytes/sec (HSDPA transmit at about 400kilobits/sec, in North America's network anyways). So doing the math, you're maxing out your bandwidth at about 35 hours of full-tilt usage. But wait! The iPhone only lasts about 5 hours on the 3G network! And, you can still load videos from your own PC at home with 0 data-plan usage. Even AT&T has a soft-cap of 5gigs on their "unlimited" plan. Stop whining and just suck it up!


ChrisD.ca
said

I'll wait until the price of the plan drops considerably. The $30 a month promotion doesn't help those of us still on existing contracts for several more months.



Materialism is Killing Us.
said

Modern consumerism at one of its many saddest highs. I wonder how many of those who---waited in line starting the previous day---are willing to pay $100/month to use the iPhone also work at Wal-Mart and complain about not being unionized for straightening out store shelves...?

Keep handing over work & technology to the Far East in the name of the Almighty Dollar but as long as I got my iPhone (possibly Made in China?), everything is fine!

...


Chris
said

AL:

Who's to say these people don't already have RRSPs set up? This is likely just extra money they have, or that they've saved up. Why don't you, instead of paying for your ISP every month, or cable/sattelite every month, just put that into YOUR RRSP? Cripes...if people want to buy luxuries who the hell are you to tell them to spend it otherwise?


Ryan F.
said

The iPhone looks like a great product. I am not here to slam the phone, just the people who are so concerned about being "the first ones" that they take a day off work (they must have jobs to pay for this thing, right?).

I find the whole iPhone and Blackberry madness a real status symbol issue. Most Blackberry and iPhone users are very self-aware when pulling out their precious toy, making sure that everyone around them can see that they are important enough to have to stay connected 24/7. Get a life!


thrall
said

PhilT, please define "soon" and "everywhere" and please name your sources.


Sammy
said

While the iPhone is an interesting device, camping out overnight and waiting for hours in a line-up is a bit extreme.

It is this unjustified eagerness, to have the latest and greatest toys, is what allows corporations to charge exuberant prices and get away with it. Wait for it people, there will be plenty of devices for all at a cheaper price.


Dave
said

The people at Apple are amazing. I think they should reinvent the two cups and a string telephone and market that. Have Rogers put a heavy rate plan together and voila...If you sell, there will be someone there to buy it. Two cups and a string...Technology that has never dropped a call.


Sean
said

PhilT, I think you have it wrong when it comes to Rogers "owning" WiFi. Anyone can set up WiFi. Many coffee shops set up their own wireless router's for their customers.

Free WiFi is offered all over the city. These are things Rogers has no control over, and since Rogers is not a major ISP in the Montreal area (compared to Sympatico and Videotron), chances of them having a monopoly on the cities WiFi are slim to none.


John A
said

Expensive & over-hyped gadget. Great marketing by Apple. Dumb thinkers for those waiting in line.

Problems with activation already reported. Not surprised with Apple's poor quality control of late.


Jack
said

I love Apple products. I've been using Macs since I was a kid. That said, I'm really burned by how Rodgers has used the iPhone as such a cash grab. I would have loved to own one. I'm a teacher and the calendar and web capabilities would have been perfect for me but not at the current price.


AL
said

People can buy what they want. But my point is "Wise Up!". Invest your monthly plan amount in your RRSP every month, you will be much happier for a long while, rather than a month of thrill until you feel stuck in a 3-year phone plan. I can gurantee you some new gadgets will be in the market before your 3 year plan expired.


Bronco
said

I find it very amusing that one comment after another refers to needless tech, materialisim etc. Yet all of you have a computer and an internet connection to even read and comment on this article. Don't throw stones from your glass house.

your comments in this vien look ridiculous.


PhilT
said

They have us hook line and sinker! Overpriced toy that has WIFI access. So why get the data package when WIFI will soon be available everywhere... Cause Rogers will own the WIFI network too. They will soon be overcharging on WIFI access. They are not stupid, the customers are!


Porsche
said

It's expensive, but yet another luxury.


Stan Roper
said

Wow, such anger and hostility on here. :et people buy what they want and leave it at that. No reason to get angry about it. The comments today seem to be dripping with Apple-envy.


Chris
said

Wow...so much hate for anything Apple and for people who support it. I wonder if Apple has killed a bunch of families of Canadians and kept out of the news...almost seems like it doesn't it?

Seriously...if you have nothing better to do than complain about people who like to have the newest technology and are excited for something like this...you need to get out more.

I personally wouldn't wait in line for an iPhone...but I can understand why people do it, and have nothing against them.

Typical haters...


Alan Strangis
said

To Will... 6Gb 'get a life"? :P

6Gb is only about 10-12 hrs of video podcasts, or enough video to get you through about a week and a half of commuting if you're traveling 30-40 minutes each way. Not exactly that much data now, since the thing is billed as a multimedia web-enabled device.


Mike
said

I can't believe people feel are so desperate for this glorified PHONE. Ok, so it does some neat things - but is it really worth standing in line all day, only to fork out big bucks for it?

I work in the IT field, and still, I'm left with a big sense of 'whoop-de-do.' Personally, my favorite feature of a cell phone is the 'off' button.


Jimi
said

I just came from a Rogers store. I was there for 9:00 and just got home with no iPhone. I waited for 1.5 hours and not one person came out of the store. Their systems are down so they have to connect you manually and it's taking forever (at least an hour per person).

I was willing to wait because there were only a few people ahead of me in line. But the manager from the store came out and told us that they are connecting new accounts only. They were not even letting existing customers in the door. He said 'You can hang around and we'll see later.' What is that supposed to mean?

Basically, if Rogers is already getting your money, you can wait.

Unbelievable.


Dawn
said

I've had one for a half a year. I am a stay at home mom of 3 kids who does not lead a materialistic life nor did I growing up.

This device has made my life easier. Ipod for music in the van in bad traffic with the kids. Video watching in the doctor's office when she is running 45 minutes late. Calendar on the run for the endless playdate planning. Google map on the phone for directions to that playdate. Accessing instant weather updates so I know if they need to bring a jacket.

Slam it all you want but I actually use this device to make my life easier and I really really does. Well worth it's price. I do not subscribe to the edge however. I always use wireless internet which helps to keep costs down.


AJW
said

I would like to know why Canada has the highest charges in the world. Also to get the iphone you have to sign a three-year contract. Come on. I will not purchase one strictly for this. SO EVERYBODY DON'T BUY ONE

Talk about price gouging.


Craig
said

Sean is right on with his analysis.

As much as I respect Apple and its' marketing strategies, I've never understood the immense popularity of its' products. Yes, they're hip and cool but they are also pretty much the same as any other product out there.

As for the iPhone, why do people complain about the high charges so much. Even I cna see that this is not just a phone. If you want the ease of a constant wifi connection/mp3 player/camera be prepared to pay for it.

But then again, why do you want to access the internet 24/7 on a screen that small anyway?


Rob
said

It is actually a very good product and likely the best phone in Canada along with the Black Berry. So I don't blame any one for buying it. I do find it a little humorous they wait in line, but, who cares? Maybe for many it's an excuse to camp out with friends for a couple hours. We all have things we have a passion for that we would take similar actions to obtain. If it be tickets to a sporting event or meeting some celebrity.

I do own an IPod Video and love it. The IPod is the by far the best Mp3 player on the market. The video got me by 3 hours bus rides to school back in college.

As for the IPhone I don't plan on buying it, I am quite happy with my Black Berry Pearl I got for free.


Sean
said

Rocket, I think you have the demography of those who use the iPhone and Apple products all wrong..

It's not the high class, SUV driving stiffs. They have their Smart Phones and BlackBerry's

It's the teenage, Emo, Indie alternative rock crowed who flock to anything and everything Apple because they think it's "Hip" and "Trendy"...

This is just another overpriced, over hyped Apple product. There are many things on the market that cost half as much, and have twice the operational value... but they aren't "hip" I guess..


Kevin
said

Wow, and I thought I was alone with my negative sentiments towards the iPhone, iPod and anything from Apple. I completely agree with the opinions here and there is really nothing more to add. These people are caught in the 'Apple Hype' and are powerless to get out of it. Like Adrian E, when I purchased my MP3 player, I researched and found out that the iPod was really a piece of junk; Creative all the way!


Kriilin Namek
said

Big deal, I had a Fido Hiptop 2 yrs ago, which was also constantly communicating. I had a $40.00/month unlimited data plus unlimited data roaming anywhere in North America. Then Rogers bought Fido, and quietly yanked it out. Ended up getting stung over $130.00 for data. Up to now U.S. data customers could DATA ROAM IN CANADA cheaper than Canadians could data surf IN CANADA. I went back to a basic phone..


Shoe
said

Whooppeeeeeee..
What a giant waste of money. Nothing but a HUGE cash grab by Rogers with their packages. Hope you suckers who buy it feel it's worth it!


Will
said

If 6 gigs is pretty much unlimited for the iPhone 3G anyways. If you're using more than that a month, you really need a life!


Rocket
said

I guess there are no limits to our materialism. I bet these people used to pester their parents relentlessly until they got what they wanted as kids. These are not Stanley Cup game 7 tickets....these are not rock concert tickets to the hottest band going. They just have to have it first....the same thing the avereage joe will buy in two weeks with no lineup.

So, while waiting in line, where did you all park your luxury SUV's? Was there a Starbucks nearby to get your low-fat, no-foam, half-caff, grende-in-a-venti-cup vanilla latte?

You iPhone jokers deserve to get your materialistic butts over-charged so Rogers fat-cats can continue to scheme how to monopolize and wreck the rest of the communication infrastructure for the common folks.


JP
said

wait soon and the price will drop huge....but pay through the nose now if you want!


Adrian E
said

Wow another overpriced Apple product that no one really needs, but boy do they have to have it. You have to admire Apple's marketing strategy. Back when I was choosing a mp3 player, I made an informed decision rather than just automatically grabbing the ipod. People, you CAN break free of the stranglehold!


Michael
said

I just got home from waiting 2 hours inside a fido store... I was the first one in line (waiting from 11pm last night) and the activation process took an incredible 2 hours due to a host of system failures and other hangups...

I was sent home to activate my iPhone through iTunes, it took me 20 minutes to be able to download the necessary version due to a clogged Apple server, and now it won't connect to the activation server... or something. I'm so frustrated and tired.

Both Fido/Rogers and Apple should have been prepared for the influx of a canadawide/worldwide release on their servers. Poor planning and poor service.

I'm happy I waited for 12 hours to get it home and look forward to using it, until then, I'm going to bed.


steve goddyn
said

I'm the idiot that was first in line in the picture in montreal (on the right), and I find it funny that some people here complain about the fact that we waited in line for this, VS waiting in line for concert tickets.

It's just a matter of what is important to each person.

I'm pretty sure that everybody has something they are willing to wait in line for.

By the way, when you wait in line for days to get a concert ticket that will last you about 3hours of your life, vs a phone that will last you for years, who is to say what is worst?

And come off your high horses of your super duper rich people. I took the commuter train to get to downtown montreal on thursday night, and taking the same train this afternoon back home.

I don't smoke, don't drink, so my personal crazyness is some small gadget! Whoopidoo! I'll take my gadget and be happy with it.


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