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Canadians line up for Apple's iPhone 3G
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CTV.ca News Staff
Date: Fri. Jul. 11 2008 10:03 PM ET
Canadians lined up across the country Friday to be among the first to purchase Apple's highly anticipated iPhone 3G, but the launch had its fair share of hiccups.
Problems with Apple's iTunes software prevented some phones from being fully activated in store. The customers were told they'd have to put their phones on hold until the system was back up.
Many of those who got their hands on the highly-prized product said it took Rogers employees at least an hour to set up the phones before they could leave the store.
Rogers Wireless said that it sold out of iPhones at a number of stores across the country -- but the company did not say how many iPhones were actually available. In addition, some stores sold out of the 16-gigabyte models and were left only with the smaller eight-gigabyte versions.
Rogers' chief marketing officer John Boynton said Friday that more are coming.
Customers who didn't get an iPhone Friday will be able to pre-order one online, by phone or at a Rogers or Fido store, he said.
"We will inform the public as to when the next batch comes in," he added, declining to give specific numbers.
"We will certainly have enough this summer for everybody."
Apple is hoping to sell 10 million iPhones around the world by the end of 2008.
The Canadian debut is part of a massive international coming-out party for the new version of the iPhone, which launched today in 22 countries.
Price concerns
Prior to the launch, Rogers Wireless faced a backlash when it announced it would cost $60 for the most basic data plan on its rate roster.
On Wednesday, just a few days before the launch, the company announced a promotion that would give early adopters of the iPhone a six-gigabyte data package for $30/month. That's on top of the voice plan and other fees.
In total, it is believed most iPhone users will be paying about $100 a month in Canada.
However, users wanting to take advantage of the promotional price must sign on to a three-year contract.
"A lot of people still think it should be an unlimited plan," CTV tech expert Kris Abel said, noting iPhone users in the U.S. have an affordable option for unlimited data. "The phone is designed to use Internet all the time."
In the U.S., iPhone users only have to sign a two-year contract with AT&T. For $59.99, users can get a plan for 450 voice minutes and unlimited data.
Ruinediphone.com has started a petition against the Rogers plan, accumulating over 63,000 signatures as of early Friday evening.
Jamie Lynch, one of the site's founders, said on CTV Newsnet that he's happy the iPhone came to Canada, but "definitely not happy with the voice and data plans offered by Rogers."
"When you compare our plans to the ones in the United States, we are grossly overcharged," he said. "Consumers want a better option."
David McGuinty, a Liberal MP and brother of Ontario's premier, even spoke out against the telecom industry on ruinediphone.com.
The phone, which runs on the faster 3G data network, is retailing in Canada for about $200. That's half the price of the original iPhone when it launched a year ago in the U.S.
Long lines
In Toronto, about 150 people waited overnight through drizzling rain to secure their chances of getting the new iPhone.
Jordan Brown, 16, was in line since Thursday at 4 p.m., even though his friend called him "a loser" for waiting so long.
"I was originally going to come yesterday around 10 p.m. but I came by to ask when they expected people to start lining up -- I figured that I didn't have enough time to go home and get my stuff and be first, so I just decided to stay,'' he told The Canadian Press.
Brown said his friend is the first person he's going to call with his new iPhone.
Abel was also at the Toronto store Friday morning and said the line stretched around the block.
"When I woke up this morning there was rolling thunder, there was lightning, and I wasn't sure if anyone was going to be here," he told Canada AM.
In Halifax, lineups began as early as 2 a.m. outside a shopping mall.
"I feel kind of lame, but kind of awesome all at the same time,'' Christian Meagher, who was among the first to buy the phone, told CP.
"I think it will be cool, but I think a lot of people are making a bigger deal than need be right now. It's just a phone, a cool phone, but just a phone."
In Vancouver, about 100 people showed up early to a Rogers store to pick up the device.
iPhone features
The iPhone lets users play music, watch video, surf the Internet and check their email. It also includes a GPS locator that can show users a Google map of their current location.
"One really interesting feature is that it will allow you to access a corporate email," CTV's John Vennavally-Rao, who visited a Rogers store Friday morning, told Canada AM. "This product could go head to head with the BlackBerry."
With files from the Canadian Press
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Comments are now closed for this story
dave
said
Mike
said
Unfortunately, the number of people willing to stand up and say "No, I will not be taken advantage of" will never out number those who either
don't care or who do care but are not willing to do anything about it. All Corporations know this, which is why Rogers idea of a compromise is a $30 data plan for a limited time(Aug. 31)
If we don't use our economic vote and change our "gotta have it" attitude, Corporations like Rogers or our Government, will continue to laugh and do whatever they want at our expense.
I am a computer science grad and love technology, but I did not try to get an iPhone because I refuse to get sucked into an unfair deal.
Jesse
said
So tired of hearing this.
the Iphone uses cell towers and google maps, GPS uses Sattelite navigation and base maps you load it does not require cell reception.
think I will stick with my first gen and my awesome cell plan
J Spacek
said
Andrew in Wpg
said
Bronco
said
You make my point perfectly. You have your PC for work only? Does your work involve surfing the CTV website? your computer may not have been purchased as a status symbol but you are using it to imerse yourself in cyber culture like everyone else reading this.
All im saying is all this grousing over how people chose to spend their time and money on tech is pretty silly comming from people who are using their time and tech equipment to read these posts.
zIGgY
said
Lighten up, once you go MAC you'll never go back.
Chris in Ottawa
said
Ross
said
Wayne
said
Rob
said
Mav
said
The wannabes are alive and paying for it !!
said
Make something expensive and obnoxiously overpriced, withhold its availability and people will come in droves to get it. If they see their neighbour with one they just have to have one!
Shaun
said
Freedom of Choice is Great
said
So this is a very happy day.
Thanks,
ps this is true not sarcastic
KW
said
Where is the benefit in syaing you bought one
first?"
Ian from N.B.
said
An Apple a Day...
said
Sal
said
Pat
said
What a way to screw the consumer who has been giving Rogers a steady flow of revenue each month.
Extremely poor customer service.
What a joke!
Scorpion Girl
said
I understand people's passion for new techology and I love it too. But lining up for 10 hours over night just for a phone because of wanting to be the 1st to own it??? nah.....
Not a fan
said
All of this at a fraction of the cost and without a contract. Consumers need to do their research before they buy blindly into the brand.
Rob from the Peg
said
DrewSk
said
I'll stick with my iPod touch using free WiFi, my bell cellphone, Apple & windows computers, etc. My point is that I'm not an evangelist for anything in particular.
Every technology has its place (even if that's the dumpster !)
Sean
said
Will
said
ChrisD.ca
said
Materialism is Killing Us.
said
Keep handing over work & technology to the Far East in the name of the Almighty Dollar but as long as I got my iPhone (possibly Made in China?), everything is fine!
...
Chris
said
Who's to say these people don't already have RRSPs set up? This is likely just extra money they have, or that they've saved up. Why don't you, instead of paying for your ISP every month, or cable/sattelite every month, just put that into YOUR RRSP? Cripes...if people want to buy luxuries who the hell are you to tell them to spend it otherwise?
Ryan F.
said
I find the whole iPhone and Blackberry madness a real status symbol issue. Most Blackberry and iPhone users are very self-aware when pulling out their precious toy, making sure that everyone around them can see that they are important enough to have to stay connected 24/7. Get a life!
thrall
said
Sammy
said
It is this unjustified eagerness, to have the latest and greatest toys, is what allows corporations to charge exuberant prices and get away with it. Wait for it people, there will be plenty of devices for all at a cheaper price.
Dave
said
Sean
said
Free WiFi is offered all over the city. These are things Rogers has no control over, and since Rogers is not a major ISP in the Montreal area (compared to Sympatico and Videotron), chances of them having a monopoly on the cities WiFi are slim to none.
John A
said
Problems with activation already reported. Not surprised with Apple's poor quality control of late.
Jack
said
AL
said
Bronco
said
your comments in this vien look ridiculous.
PhilT
said
Porsche
said
Stan Roper
said
Chris
said
Seriously...if you have nothing better to do than complain about people who like to have the newest technology and are excited for something like this...you need to get out more.
I personally wouldn't wait in line for an iPhone...but I can understand why people do it, and have nothing against them.
Typical haters...
Alan Strangis
said
6Gb is only about 10-12 hrs of video podcasts, or enough video to get you through about a week and a half of commuting if you're traveling 30-40 minutes each way. Not exactly that much data now, since the thing is billed as a multimedia web-enabled device.
Mike
said
I work in the IT field, and still, I'm left with a big sense of 'whoop-de-do.' Personally, my favorite feature of a cell phone is the 'off' button.
Jimi
said
I was willing to wait because there were only a few people ahead of me in line. But the manager from the store came out and told us that they are connecting new accounts only. They were not even letting existing customers in the door. He said 'You can hang around and we'll see later.' What is that supposed to mean?
Basically, if Rogers is already getting your money, you can wait.
Unbelievable.
Dawn
said
This device has made my life easier. Ipod for music in the van in bad traffic with the kids. Video watching in the doctor's office when she is running 45 minutes late. Calendar on the run for the endless playdate planning. Google map on the phone for directions to that playdate. Accessing instant weather updates so I know if they need to bring a jacket.
Slam it all you want but I actually use this device to make my life easier and I really really does. Well worth it's price. I do not subscribe to the edge however. I always use wireless internet which helps to keep costs down.
AJW
said
Talk about price gouging.
Craig
said
As much as I respect Apple and its' marketing strategies, I've never understood the immense popularity of its' products. Yes, they're hip and cool but they are also pretty much the same as any other product out there.
As for the iPhone, why do people complain about the high charges so much. Even I cna see that this is not just a phone. If you want the ease of a constant wifi connection/mp3 player/camera be prepared to pay for it.
But then again, why do you want to access the internet 24/7 on a screen that small anyway?
Rob
said
I do own an IPod Video and love it. The IPod is the by far the best Mp3 player on the market. The video got me by 3 hours bus rides to school back in college.
As for the IPhone I don't plan on buying it, I am quite happy with my Black Berry Pearl I got for free.
Sean
said
It's not the high class, SUV driving stiffs. They have their Smart Phones and BlackBerry's
It's the teenage, Emo, Indie alternative rock crowed who flock to anything and everything Apple because they think it's "Hip" and "Trendy"...
This is just another overpriced, over hyped Apple product. There are many things on the market that cost half as much, and have twice the operational value... but they aren't "hip" I guess..
Kevin
said
Kriilin Namek
said
Shoe
said
What a giant waste of money. Nothing but a HUGE cash grab by Rogers with their packages. Hope you suckers who buy it feel it's worth it!
Will
said
Rocket
said
So, while waiting in line, where did you all park your luxury SUV's? Was there a Starbucks nearby to get your low-fat, no-foam, half-caff, grende-in-a-venti-cup vanilla latte?
You iPhone jokers deserve to get your materialistic butts over-charged so Rogers fat-cats can continue to scheme how to monopolize and wreck the rest of the communication infrastructure for the common folks.
JP
said
Adrian E
said
Michael
said
I was sent home to activate my iPhone through iTunes, it took me 20 minutes to be able to download the necessary version due to a clogged Apple server, and now it won't connect to the activation server... or something. I'm so frustrated and tired.
Both Fido/Rogers and Apple should have been prepared for the influx of a canadawide/worldwide release on their servers. Poor planning and poor service.
I'm happy I waited for 12 hours to get it home and look forward to using it, until then, I'm going to bed.
steve goddyn
said
It's just a matter of what is important to each person.
I'm pretty sure that everybody has something they are willing to wait in line for.
By the way, when you wait in line for days to get a concert ticket that will last you about 3hours of your life, vs a phone that will last you for years, who is to say what is worst?
And come off your high horses of your super duper rich people. I took the commuter train to get to downtown montreal on thursday night, and taking the same train this afternoon back home.
I don't smoke, don't drink, so my personal crazyness is some small gadget! Whoopidoo! I'll take my gadget and be happy with it.