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Some doctors not always honest with patients: study

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Date: Thursday Feb. 9, 2012 7:30 AM ET

WASHINGTON — Trust your doctor? A U.S. survey finds that some doctors aren't always completely honest with their patients.

More than half admitted describing someone's prognosis in a way they knew was too rosy. Nearly 20 per cent said they hadn't fully disclosed a medical mistake for fear of being sued. And one in 10 of those surveyed said they'd told a patient something that wasn't true in the past year.

The survey, by Massachusetts researchers and published in this month's Health Affairs, doesn't explain why, or what wasn't true.

"I don't think that physicians set out to be dishonest," said lead researcher Dr. Lisa Iezzoni, a Harvard Medical School professor and director of Massachusetts General Hospital's Mongan Institute for Health Policy. She said the untruths could have been to give people hope.

But it takes open communication for patients to make fully informed decisions about their health care, as opposed to the "doctor-knows-best" paternalism of medicine's past, Iezzoni added.

The survey offers "a reason for patients to be vigilant and to be very clear with their physician about how much they do want to know," she said.

The findings come from a 2009 survey of more than 1,800 physicians nationwide to see if they agree with and follow certain standards medical professionalism issued in 2002. Among the voluntary standards are that doctors should be open and honest about all aspects of patient care, and promptly disclose any mistakes.

A third of those surveyed didn't completely agree that doctors should 'fess up about mistakes. That's even though a growing number of medical centres are adopting policies that tell doctors to say "I'm sorry" up front, in part because studies have found patients less likely to sue when that happens.

Not revealing a mistake is "just inexcusable," said Dr. Arthur Caplan, a prominent medical ethicist at the University of Pennsylvania. Beyond decency, "your care now has to be different because of what happened."

The vast majority of those surveyed agreed that physicians should fully inform patients of the risks, not just the benefits, of treatment options and never tell a patient something that isn't true -- even though some admitted they hadn't followed that advice at least on rare occasions in the past year.

Perhaps least surprising is that doctors give overly positive prognoses. It's hard to deliver bad news, especially when a patient has run out of options, and until recently doctors have had little training in how to do so. But Iezzoni said patients with the worst outlook especially deserve to know, so they can get their affairs in order, and patient studies have found most want to know.

What else might doctors not tell? There are shades of grey, said Caplan, the ethicist. For example, he's heard doctors agonize over what to tell parents about a very premature baby's chances, knowing the odds are really bad but also knowing they've seen miracles.

Doctors prescribe placebos sometimes, and telling the patient could negate chances of the fake treatment helping, he noted. Sometimes they exaggerate a health finding to shock the patient into shaping up.

And sometimes it's a matter of dribbling out a hard truth to give patients a chance to adjust, Caplan said: "OK, this looks serious, but we're going to order some more tests," when the doctor already knows just how grim things are.

Withholding the full story is getting harder, though, Iezzoni said. Not only do more patients Google their conditions so they know what to ask, but some doctors who have embraced electronic medical records allow patients to log in and check their own test results.

Comments are now closed for this story

Seamusmac
said

Why is this surprising, on average everyone lies 3 times in a ten minute conversation.


Lucy
said

I had a kidney scan, my GP said everything OK. Year later I was told by specialist I had cyst on kidney: why didn't my Dr. tell me?I had D&C and woke up with appendix taken out - surgeon said... oh, you must have been having problems (uh, no....). Year later I was told by GP that surgeon had punctured bowel and when he went in to repair, took out appendix. Need any more of my tales of untruths/lies?, I have a few more - ask to SEE the written results of ANY tests your doctor sends you for. Make an appointment for, say, 2 weeks after the test, and even get a photocopy if you can. Doctors should tell us the truth - we will deal with it in our own way - for me, it's better than dealing with a lie.


Darren in Sudbury
said

Doctor, what doctor? Millions of us don't have one and can only see some nameless walk-in clinic doc if we can stomach the 3 or 4 hour wait on the least padded chairs possible. I'd take a somewhat dishonest doctor over no doctor anyday. Especially if that supposed lack of honesty is to give me hope over despair.


Blackienme
said

There is a news flash, NOT.A lot of them are only concerned with getting there monthly, or bi-monthly payment from OHIP!


Thomas
said

Thing I learnt from this: Even patients in doctor's offices take part in Tebowing


Josh R
said

Gee, I thought Doc's got paid well. Well enough to be honest and informative. They are far too egotistcial and "GOD" like to ever admit they're wrong too. There has to be some sort of board that oversee's Doctors and possibily a fee they should pay annually to affirm their honesty. Hey, since they make the big bucks they should pay into a system that oversees them.


island girl
said

I've found doctors will admit mistakes....but blame the lab. As for telling the 'truth', often doctors don't it know themselves and prefer to err on the side of caution. Also need to balance mental health and physical health so are careful what they say. We all know of someone who 15 years ago were told they had 6 months to live.....


Lori
said

If I'm reading correctly, this survey was a agree/disagree questionnaire NOT an actual "this is what I did" survey. This is a very misleading article. These articles cause more harm that some doctors filling out a form.


Tammy
said

You want the truth - ask a nurse. I have personally seen this in my practice as a registered nurse. Doctors mean well and are trained to extend life and provide as much life as possible. Not really their fault - but, there does come a time when the full truth is required. It's tough to get a poor diagnosis - but so is lack of closure with family and friends. My 2 cents.


Travis (Barrhaven)
said

Not surprised.Honesty is a dying trait. Between all the fake people, their lies and fake wealth, and the most dishonest professions including doctors and politicians, what is an honest person supposed to do?Very sad.


Mel
said

And then there is the flipside - the surgeon that my Grandmother unfortunately got stuck with when she was wheeled in for a colon surgery decided on the table to shut her right back up again and do nothing. He knew there was something he could do to make her last days more comfortable (ie she no longer could take in food) but refused to do it because he had a very full day of surgeries to get through. He said because in his opinion she only had three weeks tops to live there was no point. She languished for five more MONTHS - unable to eat again because he wanted to keep up his fast pace he was accustomed to. This is a common complaint with this "doctor" among other errors he makes in his quickie surgeries, such as perforated bowels, peritonitis, etc but people in our small city and area are afraid to complain because the waiting list to get into such a surgeon is so long already - if they complain then we will have none. So ridiculous - they know he is a hack - but they would rather let him hack away and have someone than have NONE.


Will
said

Combined with the god complex many doctors seem to have, and you have a recipe for problems.


Karen
said

Its hard because you want to trust that your doctor is taking care of you, however, knowing that doctors make mistakes, always listen to your inner gut feelings. Yu only have one chance at life and its yours!!!


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