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Cars are seen on the forecourt of a Toyota dealer in Grove Park, south east London, Tuesday, Feb. 9, 2010. (AP / Sang Tan) Photographers and cameramen surround a recalled Prius as a technician fixes the program of the antilock brake system at a dealership of Toyota Motor Corp., in Tokyo, Wednesday, Feb. 10, 2010. (AP / Koji Sasahara) Toyota Motor Corp. President Akio Toyoda bows as he makes a recall announcement at a press conference at its Tokyo headquarters, Japan, Tuesday, Feb. 9, 2010. (AP / Koji Sasahara) Toyota Motor Co.'s 2010 Prius hybrid vehicles wait for shipment at Tahara pier, near Toyota, central Japan, Tuesday, Feb. 9, 2010. (AP / Kyodo News) Cars are seen on the forecourt of a Toyota dealer in Grove Park, south east London, Tuesday, Feb. 9, 2010. (AP / Sang Tan) A technician removes a faulty component from an unsold 2010 Prius at a dealership after Toyota Taiwan announced the island-wide recall of the Prius hybrid in Taipei, Taiwan, Tuesday, Feb. 9, 2010. (AP / Wally Santana) Prius

Toyota recalls 437,000 Priuses, hybrids globally

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CTV National News: Roger Smith covers the recalls
Toyota is recalling thousands of more vehicles, including their hybrid Prius. In the past few weeks, the car company once renowned for its reliability has recalled nearly 8.5 million vehicles worldwide.
CTV Winnipeg: Eleanor Coopsammy reports
Some Winnipeg Toyota owners are worried a recall will lower the resale value of their vehicles.
CTV Montreal: Cindy Sherwin on the recall
Toyota announced Tuesday that 437,000 Prius and other hybrid models are being recalled worldwide so that brake problems can be fixed.
CTV News Channel: George Magliano, auto expert
The latest recall goes beyond quality, but until Toyota comes up with a solution to the problem, consumer confidence in the auto giant will continue to weaken.
CTV News Channel: Ian Lee, Carleton University
A business professor discusses how Toyota is handling the PR nightmare of so many recalled vehicles and whether this will impact future sales of the car brand.
CTV News Channel: BNN's Michael Kane explains
A discussion about the future of consumer confidence in Toyota after it announced a major expansion to its current list of vehicle recalls - including 437,000 Prius and other hybrid models are being recalled so that brake problems can be fixed.
Canada AM: Charlotte Yates, McMaster Univ.
An automotive industry analyst says the magnitude of the Toyota recall is significant coming on the heels of another recall, and especially since it is a company that has built its name on quality.
Canada AM: Allen Adamson, Landor Associates
While Toyota has done the right things to deal with problems with their vehicles, they may not have reacted quickly enough to prevent it from becoming a crisis.

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Cars are seen on the forecourt of a Toyota dealer in Grove Park, south east London, Tuesday, Feb. 9, 2010. (AP / Sang Tan) Photographers and cameramen surround a recalled Prius as a technician fixes the program of the antilock brake system at a dealership of Toyota Motor Corp., in Tokyo, Wednesday, Feb. 10, 2010. (AP / Koji Sasahara) Toyota Motor Corp. President Akio Toyoda bows as he makes a recall announcement at a press conference at its Tokyo headquarters, Japan, Tuesday, Feb. 9, 2010. (AP / Koji Sasahara) Toyota Motor Co.'s 2010 Prius hybrid vehicles wait for shipment at Tahara pier, near Toyota, central Japan, Tuesday, Feb. 9, 2010. (AP / Kyodo News) Cars are seen on the forecourt of a Toyota dealer in Grove Park, south east London, Tuesday, Feb. 9, 2010. (AP / Sang Tan) A technician removes a faulty component from an unsold 2010 Prius at a dealership after Toyota Taiwan announced the island-wide recall of the Prius hybrid in Taipei, Taiwan, Tuesday, Feb. 9, 2010. (AP / Wally Santana) Prius

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Photographers and cameramen surround a recalled Prius as a technician fixes the program of the antilock brake system at a dealership of Toyota Motor Corp., in Tokyo, Wednesday, Feb. 10, 2010. (AP / Koji Sasahara)

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Date: Tue. Feb. 9 2010 8:19 PM ET

Toyota's troubles just keep getting bigger.

The world's largest automaker -- hamstrung first by faulty accelerator pedals and now brake problems in the Prius and other hybrids -- announced Tuesday a major expansion to its current list of vehicle recalls.

Toyota announced that 437,000 Prius and other hybrid models are being recalled worldwide so that brake problems can be fixed. Prius models were previously only recalled in Japan.

Just under 3,300 vehicles in Canada are part of the 2010 Prius recall, along with just over 300 2010 Lexus HS250h vehicles.

"I don't see Toyota as an infallible company that never makes mistakes," President Akio Toyoda said at a press conference Tuesday in Tokyo. "We will face up to the facts and correct the problem, putting customers' safety and convenience first."

Prius vehicles produced since May 2009, and all HS250h vehicles, are subject to the recall, according to Toyota Canada. Earlier generation Prius vehicles use a different braking system and are not subject to the recall.

Separately, Toyota Canada also announced it is recalling 393 early production 2010 Camry vehicles with four-cylinder engines. The company says it will check on whether a power-steering hose may be in contact with a front brake tube, which could cause a hole in the tube through which break fluid could leak.

The latest announcement brings to 8.5 million the number of vehicles recalled by Toyota Motor Corp. That total includes recalls due to floor mats that could interfere with gas pedals, defective accelerator pedal assemblies and now the Prius brake troubles.

The 2010 Prius wasn't part of the earlier recalls.

"This comes right after an even larger recall of vehicles from a company that has established its name based on very high quality and in the case of Prius, it was and is the world leader in terms of hybrid cars, so this is a huge and very significant event for Toyota," Charlotte Yates, an auto industry analyst from McMaster University, told CTV's Canada AM.

The Prius problems are related to about 200 reports of a delay when the brakes are pressed in cold conditions or on bumpy roads.

Toyota says the problem can be fixed in about 40 minutes with new software.

Toyota told Japan's Transport Ministry on Tuesday it was recalling the 2010 Prius gas-electric hybrid. In Japan, Toyota is also recalling the Lexus HS250h sedan -- which is sold in the U.S. and Japan -- and the Sai, which is only sold in Japan.

Toyota shares are down about 20 per cent in Japan since January 21st, when it announced the gas pedal recall.

Yates said Toyota has handled the problems in the right way -- but that may not be sufficient.

"Toyota has been in damage control mode -- stopping production, signalling to everyone that they took this very seriously and were doing everything they could, and of course the public apology from the head of Toyota," Yates said.

"The problem is the events seemed to be outpacing their capacity to control the damage, that seems to be where the problem is, they just seem to be getting one problem under control and they have another one."

Toyota executives and lobbyists will have their public-relations work cut out for them in the U.S., where congressional hearings are scheduled for the coming weeks to determine what the company knew about the problems, and when.

The company has remained tight-lipped about its PR strategy. However, spokesperson Cindy Knight told The Associated Press that Toyota has hired additional lobbyists, lawyers and public-relations experts "to work with regulators and lawmakers collaboratively towards a successful recall effort, ensuring proper, diligent compliance."

In a bit of good news for the company, Toyota Canada announced Tuesday that production resumed on schedule at its plant in Woodstock, Ont., where it produces the RAV4, and in Cambridge, Ont., where the Corolla and Matrix are made.

Both had been shut down while the company remedied the sticky accelerator problem.

With files from The Associated Press

Comments are now closed for this story

Roger - Ottawa
said

CORPORATE ARROGANCE!! In their rush to be world number 1, they completely failed to respect the trust relationship with their customers. You can say what you want about other car companies, but Toyota needs to wear this one big time! Looks good on them. Enjoy your "superior" quality vehicles. Perhaps it is time to look again at a north american product!!


Lorne
said

I don't believe the media hype over toyota 1 mistake.The other car manufactors have had numerious problems but because toyota is considered a import even when there made in N America and because they are the best cars on the road to date, the others and media try to make them out to be bad.There only "Bad" is the make the best cars by far.I own one and I shall always own one.PS. they never came with there hands out for tax dollars like the rest.The other can't compete with toyota so they try to bad mouth them, typical.Sure there is a problem and yes toyota is fixing that problem but that problem is 1 in how many years compare to the big 3 and the numerious problems they have over the same period.I will never buy another N American car again and thats because they can't compare with toyota.


Tmau
said

Yes its a conspiracy alright. Media is conspiring to get the word out that there are problems with these cars so owner/buyer beware! Get your car fixed, and don't buy one until they are fixed is the msg. Nothing more. Gawd.......


Gord. Robson, Nova Scotia
said

Too much hype and name calling here. Relax, take a closer look at all this. I own a Toyota (my second one) and my car has not been recalled and I am very pleased with it. The Honda Fit reportedly was recalled recently because of a faulty switch which could cause a fire. No public outrage over that. Ford recently had a recall for the same type of problem as the Toyota, very low key, no out cry just business as usual ! The big three have had lots of problems over the years (lots of recalls). Yes Toyota should have been paying more attention just as the big three should have over the years ! I have owned 6 fords but got tired of having to take them back in for fixing only to get the cars back with the same problems. Lets not single out one of the best car makers and make all sorts of comments when the big three have let many of us down time after time.


Rick in NB, Ste Marie
said

To Mike, wrong i've stood with Ford through the bad times and now i enjoy the good. If you read my posts, you would know. I also have a1994 Civic. MyF250 was purchased new in 1996, so far i've had to change engine seal and bumper. The Civic is a no brainer, bought second hand for the 40 plus miles to the gallon. Again if you read my posts, you'd see that i don't knock Toyota. I'm just giving my point of view on their recall strategy.


Mike
said

To Rick in NB, i think that Allan E is pointing out the fact that all have recalls and some in cases significant numbers. My guess is you are a blind brand loyal GM owner. I was up until the last POS GM I owned. Now a proud owner of a quality, reliable car not built by the Big 3. Anyone aware of the Chevy Cobalt issue 905,000 units 2005 - 2009 under investigation by the U.S. Gov't.


lcampbell
said

Funny, how come we aren't hearing anything about Honda's "customer satisfaction" notice that just came out about Honda's rear brake troubles? Yes, it's a smear campaign....


Rick in NB, Ste Marie
said

Allan Eizinas, well we know that you can use google, but what is your point. Really, you seem to have no direction in your post, please clarify.


Johnnie Oil
said

Just wait until we see all the issues that will come up with the disposal of the super deadly and toxic chemicals many of which cause cancer they use to build the batteries in these hybrids, electric cars - it is not a regular type battery


Alan T
said

I do not drive Japanese product. Mostly because of Shark Fin soup, the illegal whaling operations, etc that Japan continues to do. When there are no sharks nor whales left, and the seas are green and smell bad. I presume the President of Japan will make a fine speech apologizing for the fished out seas. You guys can still go screaming down the roads with your stuck throttle, brakeless, heartless Japanese Cars. Good riddance top you all!!


Curious
said

Didn't they say in the article that the recalls were at 8.5 million? I just noticed one poster put it at 4.5 million, just curious. I believe I read that with the expanded recalls this is the largest recall in history, which is why its such big news, especially from a company claiming to be focused so much on quality. oh, and the conspiracy theories about the US government creating this are hilarious! Thanks for my laugh of the day.


Allan Eizinas
said

Largest car recalls;1: FordNumber of vehicles recalled: 7.9 millionYear of recall: 1996The company warned that the ignition switch on the recalled vehicles could overheat and smoke or catch fire.Ford recalled most of its models built between 1988 and ’93, including the Aerostar, Bronco, Crown Victoria, Escort, F-150 pickup, Mustang, Tempo and Thunderbird.2: General MotorsNumber of vehicles recalled: 6.7 millionYear of recall: 1971The engine mounts on these vehicles were found to potentially break, letting the engine move around, which could cause the mechanical linkage to jam the throttle.This affected a variety of Chevrolet models from 1965-’69, including the Chevrolet Bel Air, C-10 pickup, Camaro, Caprice, Chevy II, Impala and Nova. At the time GM used unique engines for each of its brands, so only the Chevrolets had the engine that used the affected mounts.4: ToyotaNumber of vehicles recalled: 5.4 millionYear of recall: 2009Toyota estimated it recalled about 5.4 million vehicles in the U.S. over problems with vehicle floor mats, which they found could entrap the pedal causing unintended acceleration. The recall was initiated in 2009 and expanded in 2010.5: FordNumber of vehicles recalled: 4.5 millionYear of recall: 2005The automaker said the cruise-control mechanism on these vehicles could overheat and smoke or catch fire.


LH
said

This recall is receiving so much press because its the biggest recall in history done by a company who claims they are #1 for quality and safety. That is why it is news. This is also an issue that has been around for years and was swept under the rug until enough people had problems with it and complained. If you are going to claim you are #1 and build your reputation on it, when something this big happens you are going to get attention. As one poster pointed out, the current recalls with other manufacturers are minor in numbers compared to the Toyota recall. The bigger you are, the harder you fall. I have owned GMs and a Ford and would not buy anything else. If you like Toyota great, but stop the conspiracy theory, this is a Japanese company doing recalls around the world, do you really think the US government still has so much power as to wreck Japanese cars made in Japan or parts made in Canada based on Japanese specs to result in MILLIONS of vehicles being recalled? Seriously.


Freezing in SK
said

Hey NT: If you read the article it says 2010 Prius are recalled worldwide plus the Lexus in the US and Japan plus the Sai in just Japan. So your Candian 2010 should be covered - contact your dealer or Toyota's website.


Rick in NB, Ste Marie
said

@ Tom (NS), To me, a mere oversight, is foregetting to put the toilet cover down. Not faulty braking and acceleration issues. As for Toyota being a fast growing company, you might of had a point back in the 1980s. Now it's time for Toyoda to do what he has done. Apologize and promise to return to the standard of vehicle Toyota is known for. It's excuses like yours that fuel negitive comments, so stop it.


Tom (NS)
said

I do not drive a Toyota, however I do believe they make better cars then the Big3 (can we still call them that anymore).Indeed, Toyota has had some quality issues or mere oversights. It is to be expected of a fast growing company with a hot product. The problem is concerns of safety regarding in operating the vehicle that is coming under fire. No one would care if there was a malfunctioning stereo or issues with the seats.Toyota will live through this and will come out stronger by learning from they mistakes. I say they quality will improve by a great deal in a year or so. Buy Toyota.


Peter
said

I tend to agree with most of the comments posted. I have never seen a recall receive so much attention by the media. All auto manufacturers have recalls from time to time, it is only natural - however this time there seem to be a lot more attention given.I just wonder if it has anything to do with that the US Government are currently part owners in GM.Just wondering.


Anne
said

to Marie Claire - you don't think Toyota has jumped all over companies like GM when they had large recalls, you are dreaming. The shoe is just on the other foot now!


A Koster
said

Harvey G wrote,"Is it a coincidence that this is now coming out, and at the same time, the Big Three American car companies are trying to drum up business to keep themselves alive? The timing is strange, to say the least"Also at a time when they have recently, successfully brow beaten UAW into lower wages to be more in line with Toyota's. The big 3 have downsized and streamlined at the expense of their workers, and the north american taxpayers, with future sales looking very rosy.Personally, I've never bought an import car and never will.. I still believe in buying North American where I can. Unemployed?Hungry?Then eat your foreign car (a bumber sticker I saw in the 80's)


Kyle in MetroVancouver
said

To those wondering why the media hasn't focused on Chrysler's recall:All I have to say is look at the numbers reharding the brake failure:Toyota Prius and other hybrids (437,000 vehicles worldwide)Chrysler lineup (24,117 vehicles)As you can see by the numbers, Toyota's recall affects eighteen TIMES more vehicles than Chrysler's recall. Which do you think would get people's attention?I'm not saying that Chrysler's recall shouldn't be in the news (after all, it is a safety issue), but I'm sure you can understand why Toyota is under the spotlight and under heavy scrutiny right now with all the attention of halting sales and production and a worldwide issue.


rick in BC
said

Why has the Chrysler recall announced January 29th, 2010 over much of their line up because of faulty brakes not receiving media attention? Or why has the media not asked why Ford is not issuing a recall over braking issues in their hybrids?etc, etc, etcUnderstand that vehicles today are built with computers and sensors and in some cases that technology is state of the art.Engineers can't find every needle in the hay stack before the cars go to market, and if the media continues to make mountains out of mole hills, the cost to the car companies will quicken some of their demise.What if the media went after Chrysler over their long list of product problems and they were forced to spend the money Toyota has to fix their problems? They are broke now, living on tax payers handouts. Be careful what you wish for.


rick in BC
said

Why has the Chrysler recall announced January 29th, 2010 over much of their line up because of faulty brakes not receiving media attention? Or why has the media not asked why Ford is not issuing a recall over braking issues in their hybrids?etc, etc, etcUnderstand that vehicles today are built with computers and sensors and in some cases that technology is state of the art.Engineers can't find every needle in the hay stack before the cars go to market, and if the media continues to make mountains out of mole hills, the cost to the car companies will quicken some of their demise.What if the media went after Chrysler over their long list of product problems and they were forced to spend the money Toyota has to fix their problems? They are broke now, living on tax payers handouts. Be careful what you wish for.


CMQ
said

To say this is a smear campaign is going way over the top. The reason this is news is because Toyota has out paced the other car companies by touting how safe and reliable they were. When you promote yourself in such a way and all your wheels come off it becomes big news and we are not talking about a few older cars we are talking new cars, millions worldwide. That is a lot of people getting hurt if the problem is not fixed. It is not a smear campaign, it is what has taken place because this company may have become lax. To say it is a smear campaign is like saying the Titanic was a smear campaign, that it sank because of other ocean liner companies not wanting to lose money. Like the Titanic, this big ship sailed along confidently until it hit an iceberg..... The other companies and media didn't sink its reputation, it sunk it itself....


Rick in NB, Ste Marie
said

@ Marie Claire Ivanski: Let me get this straight, you're trying to tell us this is a smear campaign brought on by Toyota. I mean, Ford's not talking, Chrysler's not talking, and GM isn't saying a word. So who is the " they " that you speak of? Couldn't it be that Toyota has let it's quality control slip since the recession, and now their paying fof it.


Dave
said

Conspiracies and smear campaigns? Really? Toyota has owned up to it's mistakes, too bad loyal Toyota owners can't follow suit.


Allan Eizinas
said

Sell, sell and sell that Toyota!! Honest.(There is profit in chaos. Now is the time to get a Toyota for a very cheap price from those who are falling for this façade!)


Prof. Pye Chartt
said

This media-fueled recall "drama" means Toyota suddenly sucks at making cars every bit as much as Wayne Gretzky sucked at playing hockey when he had a couple bad games in a row. Big deal. At least, however, the sidelined Detroit auto cheerleaders get an opportunity to pretend that the "Big Three" don't make the lame products that they're well known for and GM, Ford, and Chrysler executives even admit flogging.


Wade Ens: Do something Meaningful By Domestic
said

Prius was a joke to begin with. A handful of global warming activists made big money running around scaring people see my movie buy my books. Those people bought Prius to save world. Now it turns out the whole global warming Hoax is based on false data. The car has lost its shine and quaility seems to be substandard. Buy domestic and be a real Canadian thats does something meaningful for our Country.


SS
said

Since this is Toyota, of course it's just a big conspiracy by the US government to bump up domestics auto sales. But if this was Ford, GM or Chrysler then it would be the same old North American junk produced by overpaid lazy auto workers. A recall is a recall is a recall! As of now I don’t trust a Toyota as far as I can throw one. My next care will be a Ford.


NT
said

What about those of us who own a 2010 Prius in Canada?


Marie-Claire Ivanski
said

It's a smear campaign ..All manufacturers have recalls...Ford is having a big one right now does any body know about it....NO...because everybody is trying to take down Toyota....It's the best car i have ever owned...they will come out of this stronger...


Harvey G
said

Is it a coincidence that this is now coming out, and at the same time, the Big Three American car companies are trying to drum up business to keep themselves alive? The timing is strange, to say the least.


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