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Air Canada records $60M loss, pilots call strike vote

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Date: Thursday Feb. 9, 2012 10:22 AM ET

Air Canada missed expectations as the country's largest airline lost $60 million in the fourth quarter of 2011 despite foreign exchange gains of $114 million and there was more bad news as the company's pilots appeared poised to take a strike vote.

The loss compared to net income of $89 million in the year-ago period, which included foreign exchange gains of $136 million and an impairment charge on aircraft of $49 million.

The airline's stock fell 13 cents, nearly 10 per cent, to $1.18 in early trading on the Toronto Stock Exchange, a day after Air Canada Pilots Association Capt. Gary Tarves said in a memo to the union's membership that it will hold a five-day vote to seek a mandate to strike.

The vote comes after mediated contract talks with the airline stalled and Tarves said the union believes Air Canada is asking for too many concessions from the pilots.

The airline's adjusted net loss per diluted share in the quarter was 64 cents compared to an adjusted net loss of 17 cents in the same quarter the year before.

Air Canada's (TSX:AC.B) revenues were up slightly in the quarter, to $2.7 billion, from $2.6 billion in the same quarter a year earlier.

The airline was expected to lose 50 cents per share on an adjusted basis on $2.7 billion of revenues in the fourth quarter, according to analysts polled by Thomson Reuters.

That compared to a 27 cents per share profit a year earlier on $2.6 billion of revenues.

For the full year, the airline lost 72 cents per adjusted share on $11.6 billion in revenue.

Air Canada was forecast to lose 65 cents per share on $11.6 billion of revenues, compared to a 15-cent profit on $10.8 billion of revenues in 2010.

"We again experienced a strong revenue performance in our fourth quarter. However, the revenue growth did not keep pace with the increase in operating costs given the higher price of fuel," CEO Calin Rovinescu said in a conference call.

He said the airline faced numerous challenges in the past year, including significantly higher fuel prices, a sluggish economy and difficult labour negotiation.

"Despite the challenges in 2011, we did many things right in advance progress on our priorities," he told analysts.

The Montreal-based carrier's shares have recovered some of the ground lost last year as it grappled with labour disruptions of flight attendants.

Shares have increased from the low of 95 cents set last month, but that's down 60 per cent from the 52-week high of $3.50.

Several analysts recently upgraded the company to outperform on the back of growing positive signs, particularly in the U.S.

Cameron Doerksen of National Bank Financial said the loss in the quarter was better than he had expected unit revenues were weaker and costs were better than forecast.

Revenues were particularly weak on flights to Europe, falling four per cent, due to a weak European economic climate and increased competition.

Premium cabin traffic increased 8.2 per cent in the quarter while yields or pricing declined 2.2 per cent.

"While these results were ahead of our expectations and Air Canada has exceeded its cost transformation run-rate goals, the company still faces several headwinds, notably still unresolved labour issues, higher fuel costs, and higher maintenance costs," he said in a report.

The airline said it wants to achieve a negotiated settlement despite the threat of a potential work stoppage by its pilots and uncertainty over its plans to start a low-cost carrier.

The city of Montreal has urged the carrier to reverse a decision to relocate 140 jobs to Toronto from the carrier's base in Montreal.

The jobs involve scheduling pilots and flight attendants.

The airline has said moving the functions to its new operational control centre in Toronto during the next two years will improve customer service because it will be easier and more efficient to have the people in one place.

There are now about 250 people at the facility in Toronto, where Air Canada has its main national and international hub.

The airline is Canada's largest domestic and international full-service airline providing scheduled and charter air transportation for passengers and cargo to more than 175 destinations on five continents.

It is the world's 15th largest commercial airline, providing service to more than 32 million passengers a year.


Comments are now closed for this story

Janet
said

Air Canada has the poorest service record of any Canadian Airline. Government interference pushed Wardair and Canadian out of business, and left us with this pathetic "national" airline. Customer Service Reps are rude, flight attendants are pathetic and still the government pours our funds into this abysmal company. Air Canada should either make it or break it on their own. I always fly WestJet where customer service still means something


Mike - Calgary
said

I never fly with Air Canada since 1989, because they always seem to have some sort of issue, and should of when the way of Canadian Airlines.

Once i'm left to scrammble for a flight the company looses all respect from me, and I won't go back EVER!

-plus-

alway so expensive. when my mother passed away, they wanted double to fly to the U.K.

Try customer service, then you might make money !


Not an AC Fan
said

This isn't a union-hating issue, or a geographic issue. This company more than any other in the country deserves to feel the full judgment of the consumers it has served poorly for years.


Heather
said

We fly frequently, domestically and internationally and have never had a problem with Air Canada. People everywhere are overworked and short on patience. How would you feel working for a company that is constantly being bashed by the media and people? No wonder they're cranky! How about spreading a little love and kindness and appreciation. As for pricing, Westjet and Air Canada are exactly the same, I check EVERY time! As for American airlines being cheaper, you get what you pay for. Lost luggage, cancelled flights, no individual TV's in the seats, not such a great deal after all. The bottom line is - if you don't like it, stay home.


Pharmacist in AB
said

What is with people and hatred towards Air Canada? Have you looked at yourself and maybe you deserve to be treated like garbage because you really are? I fly a lot and I've never once encountered any agents of Air Canada in any airports or any crew members in any airplanes being rude to me. It's because I am not talking on my cell phone while chewing my gum trying to check in with the counter agent or not keep playing Angry Birds when you were asked to shut it off. This is also true with WestJet and any airlines. NEWSFLASH: people are treated the way they treat others. When would the people in this country learn this basic skill? Air Canada is just having a tough time with the economic downtime just like every business.


EJ
said

I'm concerned about another tax payer funded Government bail out. I say NA,NA,NA, NA, HEY, HEY, HEY, GOODBYE!


AC runs in the family
said

AC runs in the family with uncles, sisters and father in-law either working or worked for them... a corner stone you might say in Canadian transportation industry..? its been plagued in the past with financial hardships and will continue to see difficulties as long as border city airports can offer less expensive flights.. often a result of the airport fees itself... PET and YYZ are amoung the most expensive airports to not only land at but god forbid you overnight a plane or have an emergency preventing take off... has anyone ever noticed when purchasing a ticket it is the fuel surcharge and the admin / airport costs that make up a large part of it? buy a round trip for $199 and it end up costing almost $400..
if anything gouvernment should help regulate what airports are allowed to charge in regards to their landing fees ect and maybe then the airlines will make $ and pass savings on to passengers.. until then i will find other ways to travel.. example Plattsburgh / Burlington... from montreal we were looking at almost 2k for 4.. from plattsburgh not even 1k for 4.



Marian Atkinson
said

Just as the pilots are taking a strike vote, Air Canada comes out with another loss! Don't worry management -- the Feds will legislate the workers back to work. The article mentions labour problems as part of the reasons for the loss. Well -- duh!!! -- the union workers were legislated back to work before they held a strike sign so where is that rationale coming from? Poor mouth = more legislation to keep the pilots working!!! Who are you kidding Air Canada? Cut the CEO's bonuses; pay your workers a decent wage to keep them happy in their work; customer relations might then improve as might service and then you might show a profit for a change.


Bev
said

Air Canada has always had the worst customer service of any airline and at generally higher fares. If Air Canada is losing money it is likely due to overpaid executives, mis-management, and poor service.
Our family would never fly Air Canada again if there was any other choice. I would drive to the US to take another airline if needed rather than go A/C.
They should never have been allowed to swallow up Canadian which always had better service and fares.


Pearson No Way
said

perhaps Air Canada could pressure the fed's to lower tha landing Tax all airlines have to pay to land at Pearson airport in Toronto. It is one of, if not the most expensive airport for the airlines to fly in and out of, resulting in higher fees the airlines have to charge.I only fly out of Buffalo or Detroit but I am lucky I live close enough to each airport. Others are not .


Manitoba Dave
said

I like Air Canada.


Vern in Alberta
said

Twenty million dollar loss. Does that mean the CEO will get a smaller bonus?


Vanc Guy
said

60 Million dollar loss? Fire senior mgmt now - before they recieve a bonus for this stellar performance.


kinger
said

Wow all these complaints and the top CEO makes ,like 2million bucks a year,what a crock...


Big Bob in Ottawa
said

Air Canada is going nowhere. Dream on union haters. Unfortunately for you the reality is there are NO private companies that will do what Air Canada does which is provide a link to the Arctic. Might as well put your union busting mentality aside as Harper is certain to order them back to work and they are certain to receive a nice raise based on arbitration. They don't even want to go on strike they just want to put the gun to your union hating heads and their hand in your pockets all the while secure in the knowledge that Harpo will insist they go to arbitration. Not a bad ploy if you ask me. If I could get more of your money that way I'd do it especially if it makes Albertans angry, they love to hate unions.


kg1
said

see..this is why i dont fly air canada///workers are seemingly always ready to strike, so i dont find them very reliable at all....would rather take the bus if i have to, at least i dont have to worry about a strike every year.of course if the company treated their employees with the respect that they demand from the customers then maybe......


KDC
said

I agree with Gary. Poter airlines & WestJet has my vote.



David ON
said

I have traveled with many carriers and found the service to be less then standard with Air Canada.


Doug
said

I have been travelling and flying on behalf of my employer for the last 18 years.Every time I look at booking an airline flight my first concern is always "will Air Canada be on strike on the date my flight leaves or returns"? Seems all they do is strike or threaten to strike!So go ahead guys and hey hey ho ho yourselves right into bankruptcy because the Canadian public are fed up!


Eileen
said

We the taxpayers own Air Canada and cannot continue to bail them out. I say we sell this Taxpayer pit to West Jet, who has turned a profit every quarter it has been in operation, and be done with it. Perhaps if the Air Canada Flight Crews were "owners" in the company, they would think twice about their wage demands on a regular basis.


Not an AC Fan
said

Big Bob, exactly which arctic routes are so wonderfully served by Air Canada? Check your facts. The arctic, like the rest of the country, would be just fine without this national embarrassment.


LC
said

With the union pushing wages so high, a company charges customers so much money for their services still loses $60M in one quarter. Where is the math here? The customers are angry. The employees are not happy. More strikes are coming. I don't see any future for this company. People keep asking why everything is made in China. Because that's how we can afford our stuff. Imagine with our level of wages, if things are being made here, we have to pay 10 times or more for them. Do we really want that? Now we have to watch this airline going down as people are losing their jobs! Well done, unions!


Mike Beard
said

What a moneypit Air Canada is! Another huge loss and now the pilots are calling to strike. If this was a private industry it would have closed a very long time ago. The service stinks as does the food. Just go away.


LMP
said

What a farce. I've travelled AC fairly frequently and flights were packed full. How can it be losing money? I say let it crumble. Any vacuum created will be filled by a company with better hospitality and most likely cheaper prices. Privatize our beer and liquor stores as well. Im no right winger (trust me), but it high time unions understand that we in the private sector work hard....and are paid market rates.


Coco
said

Some people have not a clue of the ecomical impact of a large compagny like air Canada on the canadian economy .
Since air Canada was privatised, the gouvernement never gave any money to the airline , they lended money, never gave a cent .
But the gouvernent felt no shame in forcing air Canada to buy canadian airline and all it's debts .
A lot of people love to hate air Canada .
The world is changing fast , the workers are making less ans less ,While the ceo's are laughing long and hard .
Before you wish any hardship on anyone , stop to think .... Your's might be coming to



Bob,Calgary,Alberta
said

Air Canada is well on it's way to another bankruptcy continually plagued by stifling union agreements and a tendency to just not get it right. Meanwhile Westjet just raised it's dividend and will be establishing a short haul carrier to compete with AC on domestic routes. When employees have a big stake in the success of the company a la Westjet it shows what can be done. When companies are hampered by the unions and their "that's not my job" mentality it is very hard to remain competitive.


St. Kits girl
said

Good riddance!!! I flew a few times with Air Canada and the experience wasn’t a good one. They had terrible customer service; the crew members and attendants at the counter were always rude and petulant. If they are to survive as an airline, they have to become more competitive with other lines in both prices and service.


C Zenko
said

There is nothing more exilerating, then flying on a plane where everyone one working on the plane hates thier job. If you want terrible customer service i recommend Air Canada. I do understand the lack of wadges, but i think the lack of customer service for years has prevented growth in Air Canada and has made it impossible for the company to grow strong enough to give raises. When you get on Westjet, it is nice to see people enjoy thier job, and it makes you enjoy the experience. Air Canada, focus on customer service, grow the business, and then ask for a raise.


Big Bob in Ottawa
said

Air Canada can't close people. The government can't allow it. Harper will order them back to work. anyone that thinks West Jet or Porter is going to serve the Arctic is dead wrong and as a nation we can't afford not to service the Arctic hence Air Canada's dominance. They lose money on all those routes but they have to maintain them. That is why Air Canada will always be. Liberal experiment or not nobody has another solution because West Jet and the like will never go where there is no profit.


Owen
said

Typical anti Air Canada comments. No thought behind saying..."shut it done" Give your heads a shake. Shutting AC down costs thousands & thousands of jobs as the ripple effect would be huge. Westjet can't even come close to replacing Air Canada. They have no International presence and that doesn't get set up over night. The reason the Fed. Gov't is so concerned with labour talks is that they know very well that a disruption at AC means an impact to the Canadian economy. If AC were to close it's doors, the impact to this Country is far reaching and the economic fallout would be disasterous. Be very careful what you wish for!


northbound
said

Having filed two complaints with air canada recently for extremely poor service and being sloughed off, I would welcome another national airline. I was told that they regret my situation, but are not responsible for ensuring that I get where I need to go ontime. They are obviously mismanaged. Porter and West Jet with reduced prices don't seem to be having these problems. Air Canada can't handle the competition.


TheOtherLowellInBC
said

Airline loses 600M and pilots vote to strike. There is an incongruency here and employees seeking more $$'s during hard times really need a reality check. I fly alot and I drive down to the US to leave from US airports to save major $$'s. If I were to travel via Air Canada to my destination, I would be adding four or five hundred minimum and often times even more onto the ticket.


Rob-Montreal
said

"a day after Air Canada Pilots Association Capt. Gary Tarves said in a memo to the union's membership that it will hold a five-day vote to seek a mandate to strike."A 5-day vote?? How can it take 5 days to decide whether or not to strike?


wstrncehnehdeh in SK
said

I say let them sink if they can't swim. They are a spoiled child, born of the Liberal Party in 1936, and have never been able to survive without government regulations helping them. Enough of this socialist experiment gone wrong.


Jeremy
said

I don't even check with Air Canada anymore when I fly go straight to Westjet and Porter because they will always be cheaper. Guaranteed.


John
said

Get rid of the unions and maybe the airline will survive. Look how the pilots are taking a strike vote as the airline loses $500 million. They should be more worried about their job


mike
said

unless A/C is the only carrier or significantly cheaper, I won't fly it.With all the excess fees (including no 1st bag), lack of food, services, etc, it holds no interest to me. Westjet, Porter, or even driving to the US to access cheaper US carriers are a way better deal. I don't love Transat either, but at least for the most part they tend to be cheaper.Of the 30 or so flights i've taken the last 5 years, maybe 1 or 2 were with A/C.


CMQ
said

The cost of fuel is killing everyone!!!!!


Sam C
said

@Gary... WestJet, Porter.


Debbie
said

I wish Porter flew to more destinations because it's an excellent airline. Love flying with Porter but sadly they don't fly to Fort Lauderdale. Having said that I fly direct Montreal to Fort Lauderdale with AC and have never experienced any problems however I have a strict personal rule of never using more than a carry-on size piece of luggage. No extra charges and no lost luggage. All good!


JDF - Calgary
said

West Jet needs to introduce more overseas routes. They obviously know how to make money We clearly need a National Right to Work law in this country.


AC FAN
said

I prefer Air Canada over West Jet, because the employees get paid better and are more experienced. I would much rather have a more experienced pilot taking me to my destination! I hope to see this airline turn a profit and negotiate a fair settlement with their highly skilled pilots.


Mark in Newmarket
said

I think we can say it is time that Air Canada cut its losses and close. This is a money losing company, they have struggled far too long. As our national air carrier, West Jet can soon take over that position. The unions have done a good job in helping in this companies demise, hopefully the government listens to the people of this country and don't throw millions in bail out money to keep them in the air.


Canadian Bob
said

It is a shame that Canada is unable to sustain a successful domestic and international airline. This company has probably seen its day, and it wasn't a very good day at that. Air Canada may be the 15th largest, but with with many things in life, size and performance are two different things. Just yesterday I received an online quote for a summer visit to Manchester, England, and once again Air Canada quoted a very high price compared to Air Transat which always gets my business.


Robert B
said

The worlds 15th largest airline and its constantly saying its losing money, Thank god its not a crown Corp. anymore or the taxpayers would be sinking a Billion dollars into it , much like the CBC. Let me tell you that, I wouldn't want to be a Air Canada passenger in a Air Canada plane being flown by a pilot who was legislated back to work!!!!!


Ironmanhard
said

Maybe if Air Canada didn't go insane charging every bag to go on a plane (and get lost too), everyone is switching to Porter or westjet. I agree with Gary 100%!


Raymond
said

Time to pull the plug on this turkey.


dano
said

maybe they should lower their cost to travel. my family of four is heading florida in and are flying out of Bangor Maine. cost to fly AC: over $4000. Cost to fly United: $2000 , gas money to get to bangor, meals and a hotel for 1 night. likely a savings of over $1500. easy choice


Gary
said

It is high time to replace Air Canada with a no-frills airline that can slash prices and still be profitable.


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