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Integrity Commissioner Christiane Ouimet is shown in Ottawa in this June 19, 2007 file photo. (Patrick Doyle / THE CANADIAN PRESS) Auditor General Sheila Fraser speaks to CTV's Power Play on  Thursday Dec. 9, 2010. Auditor General Sheila Fraser holds a news conference after the release of her report into the actions of the Public Sector Integrity Commissioner in Ottawa, Wednesday, Dec. 9, 2010.

Former integrity watchdog failed to do job, AG finds

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CTV News Video

CTV National News: Richard Madan on the report
Former integrity commissioner Christiane Ouimet's role was to support public service whistleblowers. A new report by Auditor General Sheila Fraser says she both mishandled the job and mistreated her own staff. And the government is now feeling the fallout.
Power Play: Sheila Fraser, Auditor General
The Auditor General of Canada in Ottawa says it's very unfortunate when an officer of parliament has to review the work of another. Fraser says that they have a responsibility that if there are any complaints against an officer that they be investigated.
CTV News Extended: Sheila Fraser on her findings
The auditor general says she finds the situation involving an officer of parliament troubling and disappointing. She says the Commissioner's behaviour was inappropriate and unacceptable.

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Integrity Commissioner Christiane Ouimet is shown in Ottawa in this June 19, 2007 file photo. (Patrick Doyle / THE CANADIAN PRESS) Auditor General Sheila Fraser speaks to CTV's Power Play on  Thursday Dec. 9, 2010. Auditor General Sheila Fraser holds a news conference after the release of her report into the actions of the Public Sector Integrity Commissioner in Ottawa, Wednesday, Dec. 9, 2010.

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Integrity Commissioner Christiane Ouimet is shown in Ottawa in this June 19, 2007 file photo. (Patrick Doyle / THE CANADIAN PRESS)

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Date: Thu. Dec. 9 2010 8:56 PM ET

The appointed advocate for public sector whistleblowers not only failed to do her job, she herself engaged in "inappropriate conduct" with her own staff, the auditor general says in a scathing report.

Auditor General Sheila Fraser says Public Sector Integrity Commissioner Christiane Ouimet failed to follow up properly on more than 170 allegations of wrongdoing in the public service brought forward since her position was created in 2007.

In fact, the report finds Ouimet's office did not find a single case of wrongdoing among the 170 complaints, and launched only three official investigations.

The complaints included the case of military veteran Sean Bruyea, who has since received an apology from the federal government for the way bureaucrats handled his file.

The report states that Ouimet, the country's first federal public sector integrity commissioner, didn't implement procedures for investigating cases, and dismissed disclosures of wrongdoing without proper investigation.

"In our view, a more thorough approach to these files was warranted before decisions to refuse to investigate, or to dismiss, these disclosures and complaints could be reached," the report concluded.

Speaking on CTV's Power Play on Thursday, Fraser said that even in cases where a reasonable finding was concluded, Ouimet's office showed "a lack of rigour in how the work was conducted."

What's more, Ouimet created a toxic atmosphere within her office, berating and swearing at staff, and even trying to smear the character of an employee who Ouimet believed had complained about her to the Auditor General.

"The turnover of staff was over 50 per cent; this a very small office. At one point, 18 out of 22 employees left," said Fraser.

The numbers appear to counter Ouimet's mandate of protecting public servants from reprisals, the report suggests.

Fraser said that Ouimet investigated former employees who she suspected of launching complaints against her. In one case, she amassed a 375-page file on a man she thought had reported her after he left his job and went to the public service.

"She also contacted his former employer. She shared personal information, her opinions about his character, his health, his work performance within the public service and outside of the public service. So this person obviously felt that this could be damaging to his work."

Ouimet has responded that complaints from her employees that she treated with disrespect were exaggerated. She said the employees in question were angry at being denied promotions promised by previous managers.

Ouimet suddenly resigned in October, in the midst of Fraser's investigation, which was prompted by three internal complaints in 2008 and 2009.

The report says while Ouimet was given a chance to respond to the final report, she hasn't.

"In our view, the Commissioner's behaviour and actions do not pass the test of public scrutiny and are inappropriate and unacceptable for a public servant -- most notably for the Agent of Parliament specifically charged with the responsibility of upholding integrity in the public sector and of protecting public servants from reprisal," the report says.

Fraser noted that investigators had to sidestep the Public Service Disclosure Protection Act because it would not allow them to speak to former employees.

"We changed it into an audit, and our audit concluded that the allegations against the commissioner were founded."

Comments are now closed for this story

Graeme
said

Rarely will I say this about a senior civil servant, but Sheila Fraser is worth every penny. It's great to have someone who cares about the truth instead of spin and politics.


anthony
said

Shiela Fraser for P.M. She seems to be the only person I trust. 170 complains and found not one of them to be creditable. Unbelievable!


curious in YOW
said

Wondering wheher she will have to pay back at least a part of the salary... and whether we, the taxpayers, will have to foot the bill for her pension as well...
Isn't it about time there were stricter measures for those who do not do the work?
Who was her superior? Certainly not a prize either.


Disgusted in Ottawa
said

Christiane, I'm sure you must be reading these. How do you defend yourself? Give me a call, let's chat. Frankly, given all that we know regarding wrongdoing in the federal public service, and given what we should have learned from the Gomery Inquiry, is it actually possible for you to have engaged in conducts as expressed by the AG. Not in 2010. Say it isn't so.

Doug @ BC
said

I am sure this woman acted in accordance with the instructions given by her leader. I am surprised Doug #BC didn't attack Sheila as he is so quick to defend his beloved Tories. I know she is a hard one to attack but I think they will soon start doing it as she reveals more of the words not matching the deeds.


Keith in Brampton
said

The clock must surely be ticking on Sheila Fraser. I'm sure if it weren't for the public hue and cry that would come from canning her, Harper would have done so years ago. Harper's probably steamed enough over this latest one to generate his own weather system... like our GG, you can bet the AG's term will NOT be renewed.


Vince M
said

Tom - on polling. I don't know about the Angus Ried one, but Ekos has the Conservatives pulling away and Iggy in real trouble and it definitely is not online polling. Can you imagine the squeels from the Left when Conservatives win that majority? Maybe we can get Don Cherry to do the Throne Speech.


Vince M
said

Firinn - This person was appointed by the House and the Senate, not Harper, and once in place she acts independantly so Harper has no possibility to interfere in her operations (and rightly so). Can you imagine the Left's bleetings if he did. It literally scares me to death that people with the right to vote don't bother to read the stories any more.


RBW BC
said

I read years ago that an estimated one out of five persons is born without any natural empathy for others. While only a few, an estimated one to two percent, exhibit extreme, unrestrained anti-social behaviour that eventually leads to their downfall, the rest are quite capable of creating all kinds of havoc in our homes, businesses and institutions. And naturally it's just so much easier to hide and even thrive in large bureaucratic organizations where there is less than adequate oversight on the behaviour of those in charge. As I have said to numerous up and coming executive managers in the Cdn PS, few of your subordinates really give a damn about your education or past achievements. The first question on most people's minds is, do you care?


Jim - North Saanich, BC
said

To RJ in Halifax - RIGHT ON! Every major political party has to share EQUAL BLAME for this clanger


Prof. Pye Chartt
said

@ Tom: Actually, according to the company, AngusReid (you can verify this yourself), the "margin of error" for this particular poll was /- 3.1%, 19 times out of 20, and the results were statistically weighted "according to the most current education, age, gender and region Census data to ensure a sample representative of the entire adult population of Canada." Sorry.


Steve in Manotick
said

When the election comes hopefully sooner than later, I urge every Canadian to get out and vote. Parilament Hill is in dire need of an ENEMA..


Kelevra
said

Perhaps Christiane Ouimet's replacement should not come from military or political upbringings or even the high public sector. Hire a real person who doesn't care about partisan politics or governmental pressure. An average person could do the job by using simple common sense.Hire someone who lives in the real world, not the fantasy of government.


Robert
said

Retired ya sure, what posting did she go to and hide till this blows over and she returns and what was her payout for quitting?


Joe Blow
said

So since she never did anything, how do we get our money back?


SteveOttawa
said

She didn't do her job. She was like a lot of executives in the public service. Pretend to be doing something with no real care for the employees or the public. The disappointment is that we get poor performance with no management accountability. It isn't the fault of any political party but merely a failure of the civil service to control those who would be untouchable. I spit on those who would act like it was their right to abuse any office. It doesn'gt say much for protection of everyday civil servents. ... asd she gets a full pension? wow

Jay in Stoon
said

SHEILA FRASER - We love you!!!! Keep up the great work...at least ONE PERSON seems to be trying to hold our "government" to account.


RJ in Halifax
said

I think every poster should read Doug#BC's comments before writing one of your own. While, in hindsight, this individual appears to have been a poor choice, it's a mistake that was apparently made by all members of BOTH the House of Commons and the Senate and was likely based, in part, on the recommendations of other senior civil servants who had work experience with her. Far too many people just "love to hate" a certain political party and use any silly little excuse to blame that party for all of our ills.


wolfeden
said

LOL!!! Hired by Harper and we didn't expect any kind of bias??? Holy moly, people!!! Wow...this really caught me off guard (I say sarcastically)


Peter in Alberta
said

If it is proven that she did not do her job, then maybe she should have to return the pay she was given to do the job. Too many holes in jobs given to our higher payed public servants, make them accoutable.


Three time vet
said

It's about time someone started reviewing Veteran Affairs. VA has been feeding the General Public a line of BULL since 2005, stealing from Vets, and proclaiming they are giving vets millions of dollars...when they are actually taking more than they are giving... basic math, a larger negative, plus a smaller positive, equals a negative!

Tom
said

@Prof pye the Angus Reid poll is an online poll, it's on a first come basis how can that be accurate. Angus Reid sends me polls somethings it's full & I don't have the opportunity vote. Other polls show the neocons & liberals tied.


Tim
said

As usual, the Harper bashers again don't what they are writing about and instead blindly lash out and blame Harper for anything and everything. It was the entire Commons and Senate that chose Ouiment: "Ouimet was appointed by unanimous resolution of the Senate and House of Commons of the Canadian Parliament and took office in August 2007." That means the NDP and the Liberals were involved too, you Harper bashers.


MHC
said

The situation must have been appalling given the directness of her report. Did Stephen Harper and his boys not take notice that things might be awry when there was a turnover of 50%??? Shows how much faith and integrity his government has in protecting public sector employees.


Ricky
said

I'm taking unusual pleasure in watching at least ONE person get her comeuppance and be nationally humiliated. This person represents for me every incompetent self-entitled superior I ever had to deal with. I just feel sorry for all the good people who suffered due to her. I also hope they reopen all those cases and properly investigate them.


Firinn
said

Another one of King Steve's soldiers falls down. More to come , stay tuned lemmings.


Rick in NB, Ste Mariew
said

@ Pye, I'm talking about campaign promises and how they are kept. The new reformed conservatives are failing us, but if you wish to twist my comment in order to launch another Ignatieff rant, then feel free. Id like to think that i'm helpful


Craig from NS
said

Maybe it is just me, but I feel Auditor General Sheila Fraser and her department are the only functional public servants in Canada?


Will
said

She's gone. Hopefully they will replace her with someone competent; perhaps an ex military person who can do the job without playing into the political games rampant in the public service.


Westerner
said

Well the comments scapegoat?, Incompetency at Government level? Why should I be surprised as it's in the private sector,provincial and federal sectors - 'IT'S ALL OVER PEOPLE" WAKE UP AND SMELL THE COFFEE! It's how good you are at burying the evidence and not getting caught!


justme
said

TO: back and to the left Do you think that Steve the piano man could play " I walk the line" for iggy while he's on the fence? Never mind this bone picking audit I'm waiting for the big one that has to do with MP's expenses there should be a lot of the four party meat on that bone.


Prof. Pye Chartt
said

@ Rick in NB, Ste Marie: Another "nail in the coffin," Rick? Yesterday's published AngusReid poll showed the Conservatives at 38%, the Liberals at 26%, and the NDP at 18%. Moreover, only 38% of Liberal supporters would keep Michael Ignatieff at the helm of the party. ...You haven't got a "coffin" to hammer your silly little "nail" into. Sorry.


fortuante son
said

Your logic, Doug, regarding the "Harper haters" here, seems undoubtedly sound. However, the dissonance between managerial incompetence and a successful high-level career in the public service may not be so extreme as you suppose. The bureaucracy rewards those who are able to take politically motivated work and make it look like (i.e., have the appearance of) whatever the press release says it is. In government, the skills that would be associated with competence in other settings (for example to improve a process or get something done) are liabilities since they require risk, accountability and frequently stepping one someone's invested toes - none of which are career assets in a politicized work environment.


wolfeden
said

Hired by the Conservatives, right? Yeah...why am I not surprised.


bill in Ottawa
said

Jim - please don't take this as an opportunity to smear all public servants. How many private sector executives are just as - if not more - incompetent and make 3 times the salary and are ALLOWED to take gifts and perks (Enron anyone? Goldman and Sachs?)? The point here is that she was appointed - under a program to bring transparency back to government. She failed (miserably) - which speaks to the failure of those who appointed her.


Doug # BC
said

If this woman failed to do her job,I won't even try to defend that. However,the usual Harper Haters should know that Christiane Ouimet was appointed to her last position by a "unanimous" resolution of the Senate and the House of Commons.And that, AFTER working for 25 years in the federal government,in eight different departments and agencies. Perhaps,with the beneift if hindsight,she was not the right person for this job.But ,that begs the question."how did she last so long,in so many federal departments,under at least three different federal governments,if she was as blatanly unqualified as the Harper Haters seem to think she was"??? It seems odd to me that the former Liberal government also failed to find out she was ineffective if it so obvious to the Haprer Haters now. Or are they suggesting she did her job well when Liberals were in power,and some how forgot how to when Harper came on the scene??? Spin.Spin.Spin.Spin. Everybodys' got to spin., La tee da.Hey Hey.Everybody do the spin.


Albertaboy111
said

Another great pick from Harper. Sure does tell us a lot about the management style he wants Canadian institutions to adapt. Your right Harper, I barely recognize this country anymore. Hope you are almost done with it. 70% of Canadians liked the country we had.


Rick in NB, Ste Marie
said

This was part of John Baird's " Accountability Act ", part of what 30% of the country voted for. And Ouimet is just another nail in the coffin of the failing new reformed conservatives.


Joyce
said

This is like anything else someone doesn't do their job than out they go. I agree if the job isn't done than they need to be reprimanded. In my day of working outside the house, I have come across those who passed the buck and that is not good enough. Supervision and taking responsibility for something when passed on to others, when the person[s] does not want to do what they are asked to do so, then those passing the buck need to also be reprimanded. PS; an assumption that the Reformers are , the same as a Liberal does not post comments when it entails Liberal articles in the media.


back and to the left
said

I'll bet Steve the piano man isn't having a problem hitting the high notes since this report was released. In my opinion, Sheila Fraser is "the right man (person) for the job".


Catwoman 38
said

I agree with Jeremy, this govt does not listen to the advice what some of the top level public servants are telling us. Eg Kevin Page, Shelia Fraser.It just seems to me, the Conservatives only want to try to push people into an illusion that is not realistic.Lets people decide what they want for our country.


not pye chart
said

I wait with bated breath to see what our harpercrit apologizers will soon post. Yes, somehow it will all be the fault of pinko lefty liberals. Nothing can be the fault of our neo-fascist cabal (Canada's New Government -- haven't heard that one in a while).


LDL in ONT
said

Who audits the Auditor General's office ?


Jim in Ottawa
said

Everybody knows that public servants do not work hard compared to the private sector, and that they are protected from being fired for laziness or gross incompetence. None of this should be a surprise. But worst of all is that their overpaid salaries and gold-plated pensions are paid for by YOU the taxpayer--YOU who probably doesn't have a pension of your own and have to save for your own retirement. When are Canadians going to stand up and demand smaller government and thereby lowering taxes and getting more efficient services and greater accountability?


John, Halifax, NS
said

@Justin - Moose Jaw The term reformers isn't slanderous my friend. The CPC consists of the Reform Party, The Canadian Alliance Party, and the now dead PC party. i.e. CRAP. Don't like it, don't vote for them. They are the epidemy of regressive.


Jeremy
said

Typical of this federal government. This is actually how they govern, to hell with anyone with a valid opinion, our way or the highway. What are the consequences to this performance, she retires with a full gov't pension. That makes me freakin sick. We all need to demand better treatment of our soldiers and citizens from this government.


Justin - Moose Jaw
said

Ok - lookit she wasn't doing her job ! She was inbvestigated as a result of it and the finding are what they are... She has been smeared and that's not GOOD enough for me.. SHE needs to be made to stand and answer for her actions that she took/didn't take as the commisioner.. The fact thatr she retired during the investigation speaks volumes about her integrity over her tenur..The guy who mentioned 'reformers" listen stand on the political comments guy.. Can't we ever have a open and shut case without political party slander ??


mel
said

This is just another example of how our democracy in Canada is being dismantled by Harper.


John, Halifax, NS
said

New headline: Former Integrity Commissioner has no Integrity!But hey, what can you expect from a Harper appointee, she's just what he was looking for, someone to make everyone stay quite or get thrown out. Sounds like Harper's HOC act all over again


ThinkingMan
said

I hope someone is planning to re-review those 170 case files that Ouimet buried under a rug. We'll be watching closely to what Harper does with this report, this position, and with Sheila Fraser.


bill in Ottawa
said

A cabinet appointed agent - responsible for upholding integrity - is exposed as an incompetent? Why the heck was she appointed in the first place? how/why was she passing on her performance agreements? How is it the advocate for ethics and the one responsible for encouraging whistleblowers refused to investigate reports of unethical behaviour and abuses? It all seems a little strange considering if she was, instead, encouraged to do her job, the ruling cabinet could actually have an answer when these stories hit the media - without having to backpaddle and look like idiots.


John, Halifax, NS
said

Where are all the reformers now? Oh wait, it must be the Liberals fault somehow right?


m@
said

Well at least they caught the scapegoat. Wonder who was telling her to let things slide.


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