Canada -   

1
Retired Col. Pat Stogran, the federal veterans' ombudsman, appears on CTV's Canada AM on Wednesday, Nov. 10, 2010.

Support system is broken, veterans' ombud says

Viewer

CTV News Video

Canada AM: Retired Col. Pat Stogran, veteran
The veterans' Ombudsman discusses his personal battle with post traumatic stress disorder, and explains why he thinks the Canadian government let him down. He says the Afghan war will be like Vietnam if the government does not do something more to compensate soldiers.

A A |  Email ThisEmail  | PrintComments (13) Facebook   

Retired Col. Pat Stogran, the federal veterans' ombudsman, appears on CTV's Canada AM on Wednesday, Nov. 10, 2010.

Photos

Retired Col. Pat Stogran, the federal veterans' ombudsman, appears on CTV's Canada AM on Wednesday, Nov. 10, 2010.

View Larger Image

Date: Wed. Nov. 10 2010 10:04 AM ET

Canada's outgoing veterans ombudsman says he is leaving his post with serious concerns about the way soldiers in modern conflicts are supported after they return from the battlefield.

Retired colonel Pat Stogran told CTV's Canada AM that his three years as ombudsman have shown him that the support system in place for Canadian troops is not good enough.

"I thought the system was there to look after our soldiers who are wounded and killed in the line of duty, to look after them and their families," Stogran said in an interview from Ottawa on Wednesday morning, the final day that he will serve as the veterans ombudsman.

"I'm sad to say that the system is severely broken and…there's no incentive to really dig in and fix it. It's a very sad state."

Stogran also warns that if the Canadian government does not provide the support its returning veterans need and deserve, there will come a day when it will be too late to help them.

"If we project forward 20 years from now, what is going to be the state of these people who fought in Afghanistan, who were in the fighting in Rwanda and Bosnia?" Stogran said in a separate interview with CTV News.

Tomorrow, Stogran will be replaced by Guy Parent, a retired chief warrant officer with the Canadian Forces.

Stogran said he intends to stay out of the limelight while Parent takes over the role as the chief advocate for Canada's veterans.

"I have to give some room to my successor to spread his wings and make his mark," said Stogran.

"And there's an awful lot of work to be done and I wish him the best of luck and congratulate him on such a meaningful job."

During his three years as ombudsman, Stogran was outspoken in his criticism of the government and the ways he believed it was letting down its soldiers. He made himself available to the media and posted his messages on Twitter.

The career soldier and Afghan veteran quickly won favour with his fellow soldiers and veterans who fought for his renewal as their chief advocate.

Looking ahead to what he may tackle next, Stogran said he is keen on taking on another position that would see him serve as a watchdog.

"What really concerns me greatly is the state of the public service's senior bureaucrats and central agencies, who seem to have their own agenda," said Stogran.

"I'm eyeing the public sector commissioner's job with a view to throwing my hat in the ring when they post that position. To me, that would be another meaningful job that I could take on with the same vigour that I approached soldering and the Office of the Veterans Ombudsman."

In the last few months of Stogran's tenure as veterans ombudsman, it became known that the medical records of several veterans had been illegally circulated among Veteran Affairs staff. And Stogran learned that his own medical records had been accessed more than 400 times.

As a result of these cases, Privacy Commissioner Jennifer Stoddart is currently probing how Veterans Affairs handles the personal information of wounded Canadian soldiers.

Watch live coverage of Remembrance Day ceremonies on CTV.ca, Thursday, Nov. 11 starting at 9 a.m. ET

Comments are now closed for this story

URU
said

I think the Gov't should look beyond the vet support system. I believe all and any kinds of social support system is broken as our laws are so leanant for all applicants who apply for assisstance.How do we as tax payers really know that all those returning soldier's claims of some sort of disability is real or just a fake to live off tax payer's money becuase they think they get support from society and free money is handed to them? This question of course is NOT directed at those who come back with the obvious injuries but those who look normal but claim to have some sort of disability or mental illness.Our welfare system is also broken. The Gov't needs to restrict free money from tax payers pocket and stop supporting those who claims they can't work because they have 5 or more kids. It's NOT society's problem if you can't feed the kids you choose to have. It's a choice to have how many kids you can take care of. Get ride of the problems by imposing more tough laws on those who fraud the system and help those really in need. It doesn't matter what system it is just don't waste tax payers $$$$.


Doug # BC
said

I think Mr.Strogan has done us all a favour by bringing this issue to the attention of the general public.It is also very honourable to get out of the way and let his successor do what he can to advance the cause of the brave men and women who serve Canada so well. How things went off the rails is yet to be determined,and what the fixes are is equally unclear.What is clear is that there must be an all party solution that serves both veterans and civilians well in the future. The bureauocracy in place now is probably not qualified to create a new program.Nor are any of our politicians. The solutions are almost sure to be to complex.At the top of the list of problems is that there is probably not one size that will fit all veterans.Some would prefer program "X",and some will prefer program "Y". Funding will also be an issue.It's not about being cheap or being generous.It's about being certain that we have a program that is both fair to the veterans,and sustainable for decades.That would almost certainly actualries and bean counters being in on the discussions that lead to better outcomes for our veterans. One thing is certain.We MUST get this right. I see very little chance that a parliamentary committee can do that without input from experts in health care,insurance,pension planners,and defense departments.This is just to important for MP's to deal with on their own.


Al
said

The positions taken by bureaucrats and MP's on this issue is similar that taken by MP's on the Veteran's Campaign against pension clawback at age 65. Unfortunately we have MP's that are ex-military who are working against us for their own political gain (mostly another fat pension). I fail to see how these people think that the rest of us can live comfortably on meager pensions when they themselves are feathering their nest further so they can maintain a comfortable lifestyle. It's pork barrelling at its best. Canadians have to wake up and make these MP's accountable.


Dean in ON
said

I hope Mr Stogran's comments send a shockwave of well-deserved shame & embarassment through the VAC for their non-support of veterans. Our heroes deserve much better than the treatment they've received. Mr Parent definitely has his work cut out for him.


Aaron in Toronto
said

We nickel and dime our soldier who actually contribute to the country whereas we don't have the gut to say no to people who collect welfare whom they do not contribute to this country. There is something wrong with the priority here.


Jim McB
said

Strogan will be a flash in the pan on this subject. He is anti government and the media picks that up. This problem has been with us through all administrations since the 60's so it won't get fixed overnight.Most veterans have hearing and vision loss and environmental related problems. Although not directly related, there was a move when the Liberals reneged on the 40 Billion dollar government share of the Forces and RCMP pension plan and took it to reduce the defecit and debt. If that money has been used for veterans services, we would not be having this conversation, except for the fact that VAC officials have always been confrontational having the person looking for assistance prove their malady was service related. That is difficult when the injury compounds over a long period of time!I hope the new guy keeps this alive.


Moe
said

I served under Pat Stogran when he was a Lieutenant back in the 80's in Victoria with 3 PPCLI. He is a good man with a sense of honour and duty. It is good to see him step forth for Veterans. I too had to go through the V.A. with an injury and was treated like a liar and was rejected. That was several years ago and I am still angered at the demeaning process that I had to got through. It is a crappy system that needs a complete overhaul and guys like Stogran are the one to do it! Pro Patria!


Dwayne in da peg
said

I served under Col Stogran in Afghanistan in 2002. He attacked his job as Ombudsman with the same level of tenacity as he did as an infantry officer. I feel sorry for the new Ombudsman...very large shoes to fill. Thank you Col. Stogran for your years of dedicated service.


Margaret
said

I'm glad we have people like Mr. Stogran to bring attention to this broken system which I hope is fixed very soon. If we don't look after our veterans, what incentive will anyone have to become a new recruit? After reading the article regarding our Arctic becoming a possible terrorist target, shouldn't looking after our soldiers become even more of a priority? It seems to me that we are asking everything and giving not nearly enough. Veterans and seniors should be a much higher priority than a lot of the other 'uses' our government spends our tax dollars on.


Mike in Pembroke
said

As a vet I would like to thank Colonel Pat Stogran for the hard work he put in fighting for veterans. I just hope Chief Warrant Officer Guy Parent picks up the torch and continues the same fight to help us veterans. Best of luck to both Colonel Pat Stogran and Chief Warrant Officer Guy Parent.


Laurie
said

This comes as a breath of fresh air. When a veteran makes application to VAC they are treated like liars and thieves. The CF pension services is pretty much the same except they treat you with disdain. I have been retired now for five months and still have no pension cheque. When the good folks at pension services ( and their military bosses) are asked what the heck I am supposed to live on the response is" that is not our problem". The beurocrats in Ottawa don't give a damn about those who have put their lives on the line for Canada, and this attitude above all else is what really hurts.


Wayne in HRM
said

All the best Mr Stogran. You serve our country well and you saerved our veterns with class and distinction. All the best in your future endeavours.


Will
said

The problem with VAC isn't the governing party. The problem is in the bureaucracy which has eveloved to serve itself first and foremost. This problem has existed for many years and predates the Conservative government. What is needed at VAC is a complete housecleaning - i.e. mass firing- of it's senior people and an entirely new group brought in who understand what their mission is, and the consequences TO THEM of failure.


Share with your social Network:

Facebook DIGG Newsvine Delicious Twitter StumbeUpon Reddit Yahoo! Buzz

 

Advertisement

Contest

Today's Canada Stories

Double lung transplant recipient Helene Campbell appears on 'Ellen,' on Friday, May 25, 2012.

Campbell celebrates recovery with 'Ellen' appearance

More   13 Comments 13    10 Video(s) 10

Gatineau Quebec Police investigate an abandoned van that may be connected to a major crime scene that happened kilometer away were multiple bodies were found on Thursday May 24,2012 in Gatineau, Que. across the river from Ottawa. THE CANADIAN PRESS/Fred Chartrand

Estranged husband charged in Gatineau, Que., murders

More  1 Video(s) 1

Finance Minister Jim Flaherty holds a press conference in Toronto on Friday, May 25, 2012.

Federal deficit falling despite $9B spike in March

More  1 Video(s) 1

Most Talked about Stories

I feel that if certain organs were in demand, less effort would be made to revive people. Am I being silly? Not really. I had a bad experience in hospital when my heart stopped, the doctors tried to revive me and failed. They stopped and said I was gone. I came around on my own when the nurse was giving a final BP reading of 'zero'. I heard her declare me dead! It was all I could do to shake my head but they never caught on til I was able to open my eyes. You should have seen them scramble then! I thought the nurse was going to faint. The thing is, I think we may write people off too soon when there is something of value to be gained from them.

me

Should all Canadians be automatically considered organ donors?