The CRTC required, in Decisions 2001-457 and 2007-165, that CTV maintain separate and independent news management and presentation structures for its television and radio operations that are distinct from those of any CTV affiliated newspapers, and that decisions on journalistic content and presentation for CTV be made solely by CTV television news management. The CRTC also imposed a requirement that CTV News Managers not sit on the editorial board of any CTV affiliated newspaper; and that no member of the editorial board of any CTV affiliated newspaper participate in the news management of CTV television and radio operations.
CTV makes viewers aware of these principles and practices through public service announcements.
Complaints about CTV's compliance with these principles and practices may be made to the Canadian Broadcast Standards Council. Complaints to the CBSC are should be sent to:
Canadian Broadcast Standards Council
P.O. Box 3265, Station D
Ottawa, ON K1P 6H8
Fax: 613.233.4826
e-mail: complaints@cbsc.ca
CTV reports annually to the Commission on the number and nature of the complaints received by the CBSC under these principles and practices and how each has been resolved.